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Service Information on eSentire Managed Detection and Response Services
What is eSentire Managed Detection and Response Services?
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Overall experience with eSentire Managed Detection and Response Services
“Proactive Monitoring and Expert Guidance Support Robust Cybersecurity Strategy Development”
“Great IPS, slow SOC”
About Company
Company Description
eSentire, Inc. protects the critical data and applications of 2000+ organizations in 80+ countries, across 35 industries from known and unknown cyber threats by providing Exposure Management, Managed Detection and Response and Incident Response services designed to build an organization’s cyber resilience & prevent business disruption. Founded in 2001, eSentire protects the world’s most targeted organizations. By combining open XDR platform technology, 24/7 threat hunting, and proven security operations leadership, eSentire's MDR services and team of experts help organizations anticipate, withstand and recover from cyberattacks.
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eSentire Managed Detection and Response Services Likes & Dislikes
One of the aspects we appreciate most about eSentire's service is the exceptionally low false positive rate. Alerts are highly accurate, which means our team only receives notifications when there is a genuine security event requiring our attention. This precision allows us to focus our resources on real threats without being distracted by unnecessary alerts, improving both efficiency and response time. The reliability of the alerts gives us confidence in the monitoring system and ensures that critical incidents are addressed promptly, which is invaluable in maintaining a strong cyber security posture.
One of the aspects we appreciate most about eSentire's service is the exceptionally low false positive rate. Alerts are highly accurate, which means our team only receives notifications when there is a genuine security event requiring our attention. This precision allows us to focus our resources on real threats without being distracted by unnecessary alerts, improving both efficiency and response time. The reliability of the alerts gives us confidence in the monitoring system and ensures that critical incidents are addressed promptly, which is invaluable in maintaining a strong cyber security posture.
One of the aspects we appreciate most about eSentire's service is the exceptionally low false positive rate. Alerts are highly accurate, which means our team only receives notifications when there is a genuine security event requiring our attention. This precision allows us to focus our resources on real threats without being distracted by unnecessary alerts, improving both efficiency and response time. The reliability of the alerts gives us confidence in the monitoring system and ensures that critical incidents are addressed promptly, which is invaluable in maintaining a strong cyber security posture.
Lack of communication from the SOC, arbitrary flagging and labeling of various malwares discovered via their integration with our endpoint protection as false positive or other mis-labeling, painfully slow turn-around time for tickets and requests.
Lack of communication from the SOC, arbitrary flagging and labeling of various malwares discovered via their integration with our endpoint protection as false positive or other mis-labeling, painfully slow turn-around time for tickets and requests.
Lack of communication from the SOC, arbitrary flagging and labeling of various malwares discovered via their integration with our endpoint protection as false positive or other mis-labeling, painfully slow turn-around time for tickets and requests.
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eSentire Managed Detection and Response Services Reviews and Ratings
- Director, IT Security and Risk Management1B-10B USDManufacturingReview Source
Proactive Monitoring and Expert Guidance Support Robust Cybersecurity Strategy Development
eSentire has been an indispensable partner in our Cyber Security Operations. Over the past six years, they have consistently provided timely and actionable alerts on multiple active security incidents, allowing us to respond quickly and mitigate potential risks. Their expertise and guidance during investigations has been invaluable, helping our internal teams strengthen our overall security posture. Beyond incident response, eSentire's proactive monitoring, threat intelligence, and strategic advice have contributed to a significant improvement in our organization's cyber resilience. We have been extremely satisfied with the quality of their services, responsiveness, and professionalism, and we consider our partnership with eSentire to be a key component of our ongoing cybersecurity strategy.