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  3. eSentire Managed Detection and Response Services
Logo of eSentire Managed Detection and Response Services

eSentire Managed Detection and Response Services

byeSentire
in Managed Detection and Response
4.7

Overview

Service Information on eSentire Managed Detection and Response Services

Updated 11th April 2025

What is eSentire Managed Detection and Response Services?

eSentire protects the critical data of 2000+ customers in 80+ countries from known and unknown cyber threats with 24/7 threat detection & response and a 15-minute mean time to contain. eSentire's all-in-one MDR solution combines cutting-edge open XDR technology, unlimited threat hunting & unlimited incident handling, and multi-signal coverage with over 300 technology integrations to support your existing tech stack. eSentire's multi-signal approach ingests high-fidelity data sources from endpoint, network, log, cloud, identity, and vulnerability data that enables complete attack surface visibility. eSentire's XDR Cloud Platform automatically blocks attackers from gaining a foothold while eSentire’s expert Elite Threat Hunters initiate human-led threat investigation and containment to stop attackers at any level which helps you build a more resilient security operation.

eSentire Managed Detection and Response Services Pricing

eSentire offers three MDR service packages, Atlas Essentials, Atlas Advanced, and Atlas Complete, which are based on your number of endpoints, third-party technology investments, service engagement needs, and additional service options that add value & drive context. eSentire’s MDR packages are built to be customized to your organization’s needs.

eSentire Managed Detection and Response Services Product Images

eSentire Open XDR Data Example
eSentire Open XDR Data Example

Overall experience with eSentire Managed Detection and Response Services

IT Manager
<50M USD, Manufacturing
FAVORABLE

“Small IT teams like ours have benefited a lot from constant cybersecurity threat monitoring and faster response”

5.0
Jan 29, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
INFORMATION SECURITY ENGINEER
250M - 500M USD, Services (non-Government)
CRITICAL

“Great IPS, slow SOC”

3.0
Oct 6, 2023
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 21st December 2023

eSentire, Inc. protects the critical data and applications of 2000+ organizations in 80+ countries, across 35 industries from known and unknown cyber threats by providing Exposure Management, Managed Detection and Response and Incident Response services designed to build an organization’s cyber resilience & prevent business disruption. Founded in 2001, eSentire protects the world’s most targeted organizations. By combining open XDR platform technology, 24/7 threat hunting, and proven security operations leadership, eSentire's MDR services and team of experts help organizations anticipate, withstand and recover from cyberattacks.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2001
Head office location
Waterloo, Canada
Number of employees
501 - 1000
Website
http://www.esentire.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

eSentire Managed Detection and Response Services Reviews and Ratings

4.7

(84 Ratings)

Rating Distribution

5 Star
68%
4 Star
30%
3 Star
2%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • IT Manager
    <50M USD
    Manufacturing
    Review Source

    Small IT teams like ours have benefited a lot from constant cybersecurity threat monitoring and faster response

    5.0
    Jan 29, 2026
    Pretty much everything we have done to implement ESentire's MDR service in our environment has gone well. Since we are a small IT Team, their 24x7 ESOC monitoring capability has taken a huge load off of us in terms of attending to active cybersecurity threats detected in the environment, which sometimes flew under the radar when we did not have such a solution in place. For a small IT team like ours, I'd say this is a very handy service to have and IT Leaders like myself can sleep better at night :)
  • IT Manager
    <50M USD
    Manufacturing
    Review Source

    Small IT teams like ours have benefited a lot from constant cybersecurity threat monitoring and faster response

    5.0
    Jan 29, 2026
    Pretty much everything we have done to implement ESentire's MDR service in our environment has gone well. Since we are a small IT Team, their 24x7 ESOC monitoring capability has taken a huge load off of us in terms of attending to active cybersecurity threats detected in the environment, which sometimes flew under the radar when we did not have such a solution in place. For a small IT team like ours, I'd say this is a very handy service to have and IT Leaders like myself can sleep better at night :)
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User Sentiment About eSentire Managed Detection and Response Services
Reviewer Insights for: eSentire Managed Detection and Response Services
Deciding Factors: eSentire Managed Detection and Response Services Vs. Market Average
Performance of eSentire Managed Detection and Response Services Across Market Features

eSentire Managed Detection and Response Services Likes & Dislikes

Like

For me, the 24x7 ESOC monitoring service is hands down the most valuable. I like how I can be contacted at anytime during the night or day once any suspicious lateral movement is detected in our environment.

Like

For me, the 24x7 ESOC monitoring service is hands down the most valuable. I like how I can be contacted at anytime during the night or day once any suspicious lateral movement is detected in our environment.

Like

For me, the 24x7 ESOC monitoring service is hands down the most valuable. I like how I can be contacted at anytime during the night or day once any suspicious lateral movement is detected in our environment.

Dislike

Lack of communication from the SOC, arbitrary flagging and labeling of various malwares discovered via their integration with our endpoint protection as false positive or other mis-labeling, painfully slow turn-around time for tickets and requests.

Dislike

Lack of communication from the SOC, arbitrary flagging and labeling of various malwares discovered via their integration with our endpoint protection as false positive or other mis-labeling, painfully slow turn-around time for tickets and requests.

Dislike

Lack of communication from the SOC, arbitrary flagging and labeling of various malwares discovered via their integration with our endpoint protection as false positive or other mis-labeling, painfully slow turn-around time for tickets and requests.