Overview
Product Information on Exotel
What is Exotel?
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Overall experience with Exotel
“AI Chat Platform Simplifies Inbound Call Analysis to fullfill cutomers needed”
“A good telephony service when the scope of service is limited to India”
About Company
Company Description
Exotel provides AI-powered customer communication solutions. The platform includes voice and messaging APIs, supporting SMS, WhatsApp, RCS, WebRTC, in-app calling, voice streaming, IVR call routing, call forwarding, and CRM integration. Exotel also offers call analytics, recording, and an intuitive agent dashboard. The Contextual Customer Data Platform transforms raw data into personalized customer narratives, providing actionable insights. Exotel holds a UL-VNO license for VoIP telephony services, ensuring compliance as a cloud calling operator. This comprehensive solution helps businesses manage and enhance their customer communications effectively.
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Exotel Reviews and Ratings
- It Manager<50M USDIT ServicesReview Source
AI Chat Platform Simplifies Inbound Call Analysis to fullfill cutomers needed
Best software for AI chat platform to handle customer complain
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