Overview
Product Information on FarEye
What is FarEye?
FarEye Pricing
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Overall experience with FarEye
“System offers flexible slot management and adhoc order management integrated with TMS ”
About Company
Company Description
FarEye’s AI-Powered Delivery Management platform turns deliveries into a competitive advantage. Retail, e-commerce and CEP (courier, express & parcel) companies use FarEye’s unique combination of orchestration, real-time visibility, and branded customer experiences to simplify complex last-mile delivery logistics. The FarEye platform allows businesses to increase consumer loyalty and satisfaction, reduce costs and improve operational efficiencies. FarEye has 150+ customers across 30 countries and five offices globally. FarEye, First Choice for Last Mile.
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: FarEye
Performance of FarEye Across Market Features
FarEye Likes & Dislikes
slot managment , GUI and self services
FarEye uses traffic patterns and real-time data to design the best delivery routes which helps us save time and fuel. This has clearly helped in cutting the time we take to make deliveries as well as increase the satisfaction of our clients.
route optimization, route planning and scheduling features, which are easy to use works perfectly.
Still, AI is not taking the place of and the customer self-service design page should be improved
There are certain problems with FarEye driver tracking. The system has shown drivers as on-route when in fact they were stuck or encountered some problem they did not anticipate.
Using this tool from more than 3 years, the service is exceptionally good, nothing to dislike, the support services are good, if faces any issues, they respond promptly.
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FarEye Reviews and Ratings
- Manager, Project Management<50M USDTransportationReview Source
System offers flexible slot management and adhoc order management integrated with TMS
Overall the system is flexible enough to manage a combination of slot management and adhoc orders, which is the main challenge for everyone in this domain, and Fareye handles the operation function perfectly along with WFM and TMS - Assistant Manager, Operations50M-1B USDTransportationReview Source
FarEye's Real-Time Traffic Pattern Analysis Boosts Efficiency
FarEye has a great route optimization system which increases delivery time. FarEye requires enhancing the visibility and timely updates to enable precise delivery management in order to offer a comprehensive solution. - ASSISTANT MANAGER<50M USDTransportationReview Source
Experience Efficiency: Customer-Centric Vehicle Tracking Solution
A good product for real time tracking of vehicles, optimizing routes saves time and money. it is well designed as per the requirement and the IT teams helps to customize as per the customer need, which is plus point, the support team is responsive, and overall experience of using this product is good and beneficial for the company. - Director of IT<50M USDIT ServicesReview Source
Capability to match an extensive range of functionalities with customer requirements
FarEye does the job done in real time in most complex environments. It adapts to dynamic changes on the fly, keeping your performance and cost in check. - Senior Product Manager<50M USDTransportationReview Source
Feature rich, flexible product led by a great team
FarEye team has done a fantastic job in understanding and solving our complex (gig economy) last-mile delivery use cases. They asked very thoughtful questions to make sure that all the bases are covered before building a solution. Some of the significant features that they have built with us include the Broadcasting of routes to the drivers, driver scheduling of gig economy drivers, and routing of deliveries via cross docks.