FourKites is a global supply chain intelligence platform that provides real-time visibility and execution for over 1200 companies and third-party logistics firms across 200 nations. It uses a patented artificial intelligence system to calculate expected arrival times of shipments, enabling firms to reduce operating costs, enhance timely performance, and bolster relationships with end-customers. Each day, FourKites traces over 3 million shipments, covering all modes, nodes, and signals to extend oversight beyond just transportation into areas such as yards, warehouses, and stores. The platform offers a unified view of an organization's entire supply chain and is optimized for mobile use, complete with comprehensive end-to-end security.
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Real-time tracking of trucks and trailers. Show ETA until the vehicle came to the unloading or loading place.
I most value the ability to see where my trucks are in real time so I know if I need to reschedule a delivery due to a forecasted late ETA.
The one thing I like best is that the product is easy to configure with partner carriers different platforms they use to connect to FourKites.
Small problem when changing trucks or trailers during transport.
The geofencing tool is useful but when it gives me false data it can be a big problem. If a driver enters and leaves the geofence, the load is marked as delivered even if that is not necessarily the case. That means I end up not following up on something that may need close attention.
The one thing I dislike about the product is that it can be difficult to get Brokers to use the App. Generally carrier drivers use various Apps and are reluctant to want to add more.