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Product Information on Fracttal
Updated 16th March 2026
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Overall experience with Fracttal
Manager, Customer Service and Support
250M - 500M USD, Healthcare and BiotechFAVORABLE
“Intuitive Interface with Restrictions on Customization and Mobile Functionality”
Once you're familiar with the interface, it's very intuitive to use. I admit that the first few days it was quite confusing due to the number of modules and options, but once I became familiar with some of them, I understood that most of them work in a very similar way. I think it's a tool that can greatly help us manage our entire maintenance area, as long as the database is always up-to-date and all the information in it is accurate. However, I don't find it very practical that much of the information to populate the platform has to be entered manually. I also find the information that can be shared with third parties, our clients, very limited, since the module only shows them the requests they make. It would be much more efficient for our organization if they could also access the technical analysis module, so they could see the statistics on assets and work orders for the equipment and locations from which these requests are made. This would give them a much clearer picture of costs, times, and other statistics. Another issue I dislike is how poorly designed the Android phone app is, since the buttons at the top are below the phone icons that show battery, network, wifi, etc., making it very difficult to tap any of the top buttons.
Engineer
50M - 250M USD, Travel and HospitalityCRITICAL
“Maintenance Management through Fracttal”
The product is extensive in many areas; in the basics regarding maintenance, it works well; it's a matter of adapting and exploiting the way the product works.
About Company
Company Description
Fracttal offers a cloud-based maintenance management solution, specifically designed to facilitate the management of all company assets. It provides comprehensive features that allow businesses to not only plan and execute the maintenance of various types of equipment, but also manage suppliers, human resources, spare parts, maintenance costs, and budgets. The platform also has the capacity to handle emergencies and warranties, aiming to simplify complex processes and improve the end-user experience. Other than offering convenience, the platform is also characterized by security and user-friendliness.
Company Details
Company type
Private
Year Founded
2015
Head office location
Madrid, Spain
Number of employees
51 - 200
Website
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- Manager, Customer Service and Support50M-1B USDHealthcare and BiotechReview Source
Intuitive Interface with Restrictions on Customization and Mobile Functionality
Once you're familiar with the interface, it's very intuitive to use. I admit that the first few days it was quite confusing due to the number of modules and options, but once I became familiar with some of them, I understood that most of them work in a very similar way. I think it's a tool that can greatly help us manage our entire maintenance area, as long as the database is always up-to-date and all the information in it is accurate. However, I don't find it very practical that much of the information to populate the platform has to be entered manually. I also find the information that can be shared with third parties, our clients, very limited, since the module only shows them the requests they make. It would be much more efficient for our organization if they could also access the technical analysis module, so they could see the statistics on assets and work orders for the equipment and locations from which these requests are made. This would give them a much clearer picture of costs, times, and other statistics. Another issue I dislike is how poorly designed the Android phone app is, since the buttons at the top are below the phone icons that show battery, network, wifi, etc., making it very difficult to tap any of the top buttons. - Operations Manager<50M USDServices (non-Government)Review Source
Operational efficiency and time savings through the digitization of maintenance.
It's a very intuitive platform. Although easy to use, it's a very comprehensive tool that allows you to control both budgets and operations. It allows for use and control by both the technician and the supervisor, as well as generating performance reports for our clients. - Engineer<50M USDServices (non-Government)Review Source
A good tool for organizing maintenance and tracking equipment
At our company, we use Fracttal One to manage the corrective and preventive maintenance of our equipment and assets, as well as the equipment of one of our most important clients. The Fracttal platform has allowed us to organize work orders more efficiently, maintain a complete maintenance history, and schedule all planned activities and tasks. The reports generated by Fracttal help us meet our Quality Management System objectives by providing traceability and tracking of equipment. Our technicians update the platform instantly, giving us real-time information and increasing our efficiency. - Operations Associate50M-1B USDMiscellaneousReview Source
Expectations and initial impressions of the tool and prospects for improvement in operational control.
Since the tool is still in the early stages of implementation at the company where I work, I haven't been able to keep up by using the system myself. However, I have managed to get a basic understanding of how it works and how we can request customization during implementation. - Engineer50M-1B USDManufacturingReview Source
Redundant Display and Non-Personalized Support Create Doubts in Management
Sometimes when I'm uploading information to the platform, it gets lost or isn't saved because of the slow way it handles new data. Also, there's a lot of redundant information that only creates confusion, since it's displayed in different ways but is ultimately the same thing.
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