Name: GAINS
Rating: 4.8 (97 reviews)

Overview

Product Information on GAINS

Updated 28th October 2022

What is GAINS?

GAINS offers robust, cloud-based supply chain planning software that delivers scalable and innovative solutions businesses need to manage their inventory, optimize profitability, increase service levels, and support their sustainability initiatives. Our offerings include: Demand Planning and Forecasting Inventory Optimization Replenishment Optimization Production Optimization Sales & Operations Planning (S&OP)

Overall experience with GAINS

Director Of Siop

250M - 500M USD, Consumer Goods

FAVORABLE

“GAINS Transformed our Supply Chain for the Better”

5.0

Apr 20, 2026

We have been using GAINS for a little under three years and have experienced significant improvements in the performance of our inventory investment that would not have been possible without the tool and support of the GAINS team

Planning Manager

1B - 3B USD, Hardware

CRITICAL

“Sometimes I wish we only used it for demand planning”

3.0

Sep 25, 2018

Worked well: demand forecasting at SKUL level, automated data for safety stock and economic order quantity. Directs our daily work (what to order, what to build, etc.) Doesn't work well: some initial requirements/goals for the software were never implemented due to bugs taking higher priority, e.g. KPI's, more strategic workflows like E&O. Bugs created distrust of the system, so employees are constantly questioning its signals.

About Company

Company Description

At GAINS, we help customers keep their promises by democratizing supply chain planning. The GAINS Supply Chain Performance Optimization Platform helps businesses large and small Move Forward FasterSM with greater agility, resilience, confidence, and sustainability. Helping customers make better decisions, the GAINS AI-driven cloud platform delivers continuous cost and profit optimization via machine learning, proven algorithms, and actionable analytics for global manufacturing, distribution, retail, and service parts/maintenance operations.

Company Details

Company type

Private

Year Founded

1971

Head office location

Chicago, United States

Number of employees

51 - 200

Website

http://www.gainsystems.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: GAINS

Deciding Factors: GAINS Vs. Market Average

Performance of GAINS Across Market Features

GAINS Likes & Dislikes

The software is very intuitive and easy to use. The support we have received - from implementation to every day troubleshooting - is second to none. GAINS is much more than a software vendor - we see them as a partner in our business.

Forecasting is great. We are constantly automatically recalculating forecasts, safety stocks, and economic order quantities based on changes in demand.

Customizability, True Care during implementation and post implementation to refine process and functionality

There is not anything I have disliked about the product that we have not been able to improve through developer dialogue

Our environment is complex, and it seems that two years after implementation, I don't feel that the dust has settled. Bugs have created distrust in the system and its recommendations. Some bugs actually do drive bad behavior.

interface can be a bit clunky at times

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Peer Discussions

GAINS Reviews and Ratings

4.8

(97 Ratings)

Rating Distribution

5 Star: 68%
4 Star: 31%
3 Star: 1%
2 Star: 0%
1 Star: 0%

Customer Experience

Evaluation & Contracting

4.6

Integration & Deployment

4.6

Service & Support

4.6

Product Capabilities

4.6

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Director Of Siop
50M-1B USD
Consumer Goods
Review Source
GAINS Transformed our Supply Chain for the Better
5.0
Apr 20, 2026
We have been using GAINS for a little under three years and have experienced significant improvements in the performance of our inventory investment that would not have been possible without the tool and support of the GAINS team
Manager, Supply Chain
50M-1B USD
Consumer Goods
Review Source
Customer Experience Benefits from Ongoing Care During and After Product Rollout
4.0
Apr 14, 2026
GAINS seeks to be a true partner for clients looking to scale their business using a flexible tool with modularity fit for the business. Their consulting team truly seeks to understand each clients needs and tailors solutions to the best fit.
INVENTORY PERFORMANCE LEAD
50M-1B USD
Manufacturing
Review Source
Customizable Software with Excellent customer Service: A GAINS experience
4.0
Aug 18, 2025
Overall, the software is easy to use and customizable. The customer service and integration services were really great. The software is helping us get back on track with our supply and demand planning.
Manager, Inventory Planning
1B-10B USD
Retail
Review Source
GAINS is a great partner.
5.0
Aug 1, 2025
Without GAINS we wouldn't be able to provide the level of customer service while also meeting our inventory performance goals.
DIRECTOR OF REGIONAL PROCUREMENT
1B-10B USD
Energy and Utilities
Review Source
Robust technology with a partner who is always willing to improve.
5.0
Jul 31, 2025
GAINS has excellent customer service who is attentive and works to solve your problems. They have a very innovative mindset and are always willing to work with you to improve their product.

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