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  3. GlobalProtect
Logo of GlobalProtect

GlobalProtect

byPalo Alto Networks
in
4.4
2025
Market Presence: Security Service Edge, Mobile Threat Defense

Overview

Product Information on GlobalProtect

Updated 13th October 2025

What is GlobalProtect?

GlobalProtect is a software that enables organizations to secure their network perimeter by extending protection to remote users, mobile devices, and branch locations. It integrates with existing firewall infrastructure to provide consistent security policies across on-premises and remote environments. The software features advanced capabilities such as threat prevention, secure access, and encrypted communications, supporting zero trust network access principles. GlobalProtect addresses business challenges related to maintaining secure connectivity for distributed workforces, managing device compliance, and ensuring visibility and control over network traffic regardless of the user’s location. It is designed to help organizations reduce the risk of unauthorized access and data breaches by enforcing security standards for all endpoints.

GlobalProtect Pricing

GlobalProtect is a software that uses a subscription-based pricing model, typically billed annually or monthly. The pricing structure is determined by factors such as the number of users, required security features, and selected deployment options. Advanced capabilities and additional protection features are offered in higher-tier plans, while basic remote access and security functions are available in standard packages.

Overall experience with GlobalProtect

Security Architect
3B - 10B USD, Banking
FAVORABLE

“Legacy Solution Provides Stability but Falls Short on AI and Modern Features”

4.0
Jan 1, 2026
I have selected this product during the Covid times. We don't have any other alternatives due to logistics. The product is simple and easy to maintain. However, it is lacking in terms of SaaS deployments and AI innovation. In short, it's a legacy product and solution that is doing what it was intended to do. We have been using the solution for more than 20K users, 7x24 days without any issue. It's a vital solution in our agile financial environment.
DIRECTOR OF APPLICATION DEVELOPMENT
<50M USD, Software
CRITICAL

“Exploring the Strengths and Challenges of Non-Web VPN Tracking”

3.0
Nov 28, 2024
having the ability to track multiple vpn connections via non-web interface is best conducive of the consultinting industry we are in

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Mobile Threat Defense
2025
For Market:
Security Service Edge

About Company

Company Description

Updated 7th December 2023

Palo Alto Networks is a global cybersecurity organization shaping the future of cloud-centric technology. The main business objective is to provide effective cybersecurity solutions, maintaining and valuing the digital way of life. It addresses the significant issue of maintaining digital security in an increasingly online-centric world. The company utilizes innovative approaches leveraging advancements in artificial intelligence, analytics, automation, and orchestration. Offering an integrated platform and bolstering a burgeoning ecosystem of collaborators, it assures protection across various platforms including clouds, networks, and mobile devices. The organization envisions a progressively safe and secure digital world each day.

Company Details

Updated 1st July 2025
Company type
Public
Year Founded
2005
Head office location
SANTA CLARA, United States
Number of employees
10001+
Website
http://www.paloaltonetworks.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About GlobalProtect
Reviewer Insights for: GlobalProtect
Deciding Factors: GlobalProtect Vs. Market Average
Performance of GlobalProtect Across Market Features

GlobalProtect Likes & Dislikes

Like

As it's a PaloAlto solution, it's tightly integrated with the PaloAlto/PAN environment. Central management with our existing Panorama and user ID agent is great. High availability in terms of central management is a plus. We also have an ESA that's covering the whole PAN environment, and we're getting great support from the PAN team. Again from a management perspective we can utilize Strata Cloud Management or Panorama for management. Therefore it provides us flexibility for the projects throughout the world.

Like

1. ability to retain a list of IPs 2. not web browser based 3. clean UIP

Like

Integration with P.A. Firewalls for security policy enforcement on desktop, laptop and mobile device endpoints.

Dislike

Version management as we are stuck on the Global Protect agent 6.2.x version. There are other newer releases, however they're not recommended. I don't believe that the new versions will be recommended soon. The agent is just a vpn connectivity agent. Other vendors and solutions serve or bundle with additional features like data security, endpoint security agent, extended DEX etc. Adem is somewhat interesting, it's a fully cloud based solution. Even though it's a cloud-based solution with AI included, it lacks in triage. I don't get the full details of what's going on in the client device. Problems related to mobile endpoints cannot be analyzed thoroughly. There's no way to get a clean tirage from the mobile devices.

Dislike

1. it has a tendency to auto click ok while entering password/ code 2. it freezes too often 3. not enough config options

Dislike

The cost of the product is the biggest disadvantage. Implementation was more difficult than we originally planned, with challenges in our global workforce in Central and South America who had low bandwidth internet connections. Connection drops are more frequent than our previous VPN solution which some users complain about.

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Peer Discussions

GlobalProtect Reviews and Ratings

Showing data for 156 ratings and reviews for Security Service Edge market. View all 240 ratings and reviews across markets for a complete picture.

4.4

(156 Ratings)

Rating Distribution

5 Star
43%
4 Star
49%
3 Star
7%
2 Star
1%
1 Star
1%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Security Architect
    1B-10B USD
    Banking
    Review Source

    Legacy Solution Provides Stability but Falls Short on AI and Modern Features

    4.0
    Jan 1, 2026
    I have selected this product during the Covid times. We don't have any other alternatives due to logistics. The product is simple and easy to maintain. However, it is lacking in terms of SaaS deployments and AI innovation. In short, it's a legacy product and solution that is doing what it was intended to do. We have been using the solution for more than 20K users, 7x24 days without any issue. It's a vital solution in our agile financial environment.
  • Sr. Product Manager
    1B-10B USD
    IT Services
    Review Source

    Integration With Security Tools Enhances Endpoint Protection Across Various Devices

    4.0
    Aug 21, 2025
    Great VPN for organizations looking for stronger integration of security tools for endpoint protection.
  • IT NETWORKING MANGER
    50M-1B USD
    IT Services
    Review Source

    Granular Access Controls Enable Flexible Remote Work With GlobalProtect and AD Integration

    5.0
    Aug 26, 2025
    We rely heavily on GlobalProtect for all of our associates. We have many associates that work remotely and after hours. These associates need access to corporate resources and I can control access based on AD and group membership with 2FA.
  • Engineer
    50M-1B USD
    IT Services
    Review Source

    Reliable Security & Effortless VPN

    4.0
    Feb 2, 2026
    GlobalProtect is easy to use, quick to connect and simple to implement, especially in environments using Palo Alto Products. It seamlessly integrates with third party tools such as SSO. It also helps to manage multiple VPN profiles simultaneously.
  • Software Developer
    1B-10B USD
    Finance (non-banking)
    Review Source

    Comprehensive Security Features and Customizable VPN Profiles Highlighted as Key Strengths

    4.0
    Feb 3, 2026
    VPN with robust security and all-encompassing enterprise features
...
Showing Result 1-5 of 161

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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