Overview
Product Information on GlobalProtect
Updated 13th October 2025
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Overall experience with GlobalProtect
Assistant Client Manager
250M - 500M USD, Services (non-Government)FAVORABLE
“Minor technical issues hinder productivity despite strong enterprise features”
Overall, this product works. It delivers and it gives you the security that you need to protect your organization's assets. However, the ease of use of this product is not really good on a certain level. One of the problems I have encountered using this product is when I have to link it to a new mobile, for some reason it just wont work as seamlessly with some mobile phone models while it works great on others. Sometimes the codes, even if entered correctly, is not being accepted by the system due to some system delays or lags and you have to wait for several minutes and let it rest for a bit so that you won't get locked out.
Forensic Analyst
<50M USD, IT ServicesCRITICAL
“GlobalProtect VPN: A VPN That Suffers From Terrible Usage and Reliability Issues. ”
GlobalProtect VPN seemed like a good VPN option at first, but ended up being a bad mistake. Its lifecycle in the organization began alright but turned bad in the end. It quickly dropped its reliability and switched to being unreliable. Unreliability was not only in active connection, but also in starting. It often lagged in starting or outright refused to start on Windows, Mac, and Linux systems.
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Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
About Company
Company Description
Palo Alto Networks is a global cybersecurity organization shaping the future of cloud-centric technology. The main business objective is to provide effective cybersecurity solutions, maintaining and valuing the digital way of life. It addresses the significant issue of maintaining digital security in an increasingly online-centric world. The company utilizes innovative approaches leveraging advancements in artificial intelligence, analytics, automation, and orchestration. Offering an integrated platform and bolstering a burgeoning ecosystem of collaborators, it assures protection across various platforms including clouds, networks, and mobile devices. The organization envisions a progressively safe and secure digital world each day.
Company Details
Company type
Public
Year Founded
2005
Head office location
SANTA CLARA, United States
Number of employees
10001+
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- Assistant Client Manager50M-1B USDServices (non-Government)Review Source
Minor technical issues hinder productivity despite strong enterprise features
Overall, this product works. It delivers and it gives you the security that you need to protect your organization's assets. However, the ease of use of this product is not really good on a certain level. One of the problems I have encountered using this product is when I have to link it to a new mobile, for some reason it just wont work as seamlessly with some mobile phone models while it works great on others. Sometimes the codes, even if entered correctly, is not being accepted by the system due to some system delays or lags and you have to wait for several minutes and let it rest for a bit so that you won't get locked out. - Security Architect1B-10B USDBankingReview Source
Legacy Solution Provides Stability but Falls Short on AI and Modern Features
I have selected this product during the Covid times. We don't have any other alternatives due to logistics. The product is simple and easy to maintain. However, it is lacking in terms of SaaS deployments and AI innovation. In short, it's a legacy product and solution that is doing what it was intended to do. We have been using the solution for more than 20K users, 7x24 days without any issue. It's a vital solution in our agile financial environment. - Forensic Analyst<50M USDIT ServicesReview Source
GlobalProtect VPN: A VPN That Suffers From Terrible Usage and Reliability Issues.
GlobalProtect VPN seemed like a good VPN option at first, but ended up being a bad mistake. Its lifecycle in the organization began alright but turned bad in the end. It quickly dropped its reliability and switched to being unreliable. Unreliability was not only in active connection, but also in starting. It often lagged in starting or outright refused to start on Windows, Mac, and Linux systems. - Manager, It Security And Risk Management1B-10B USDServices (non-Government)Review Source
secure and reliable remote access solution with strong security integration
Our overall experience with globalprotect has been very positive. the solution provides secure and reliable remote access and integrates seamlessly with the Palo Alto Networks security ecosystem. Deployment was straighforward, and the platform has proven to be stable for daily use across a large number of users. From a security perspective , it allow us to enforce consistent access poliies and maintain good visbility over remote connection - It Security & Risk Management Associate<50M USDIT ServicesReview Source
GlobalProtect Offers Consistent Secure Access With Deep Palo Alto Integration
My overall experience with GlobalProtect has been positive and enterprise-grade, particularly in environment that already leverage Palo Alto network firewalls. GlobalProtect delivers a consistent secure access experience for hybrid user like me.
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