Name: GoComet
Rating: 4.8 (608 reviews)

Overview

Product Information on GoComet

Updated 13th October 2025

What is GoComet?

GoComet is a software designed for logistics and supply chain management, focusing on automating freight procurement, tracking shipments, and managing documents. The software enables businesses to streamline the process of obtaining freight rates from multiple vendors, monitor shipments in real-time across different transportation modes, and automate workflow tasks associated with logistics. It offers features such as rate comparison, predictive tracking, digital document storage, and analytics for performance assessment. The software aims to address inefficiencies in manual logistics operations by providing a centralized platform that facilitates improved cost control, transparency, and operational oversight within shipping and freight management processes.

Overall experience with GoComet

Director of Operations

500M - 1B USD, Manufacturing

FAVORABLE

“Strong visibility platform with excellent support, fast adoption, and meaningful operational value”

5.0

Apr 13, 2026

My overall experience with GoComet has been very positive. The platform has helped us significantly improve shipment visibility, it has helped unify shipment handling operations, automate several processes, and elevate our reporting.

MANAGER, CUSTOMER SERVICE AND SUPPORT

50M - 250M USD, Manufacturing

CRITICAL

“Ease of Use Remains but Key Tracking Feature No Longer Available”

3.0

Apr 14, 2026

I have changed from 4 star to 3 star this year as they have withdrawn some features. they withdrawn this service suddenly midway causing problem.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.

For Market:
Real-Time Transportation Visibility Platforms

About Company

Company Description

GoComet is focused on transforming the international logistics industry through the use of data science and machine learning. The company provides an AI-powered Transportation Visibility Platform intended to streamline complex logistics and promote business transparency. The main problem it addresses is the lack of efficiency and transparency in logistics processes. GoComet does this by offering a cloud-based SaaS product used to automate various supply chain procedures. This includes obtaining freight rates, monitoring shipments, and reconciling invoices among others. Bearing a global footprint, GoComet operates in multiple countries and caters to a multitude of manufacturers. It assists in the movements of substantial cargo value throughout worldwide shipping routes.

Company Details

Company type

Private

Year Founded

2016

Head office location

Singapore, Singapore

Number of employees

51 - 200

Website

https://www.gocomet.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About GoComet

Reviewer Insights for: GoComet

Deciding Factors: GoComet Vs. Market Average

Performance of GoComet Across Market Features

GoComet Likes & Dislikes

What we liked the most was the GoShipment module which brings all the other modules together. With one workflow, we are able to procure rates (spot or contract), coordinate across many stakeholders, track the shipment, and audit the shipment invoices in a streamlined process. The tool is fully configurable internally with a simple interface.

Intuitiveness. Easyness to use. Upload options. excel bulk upload and direct individual upload helps lot. also, sync air and sea shipment into one page is easy to track option.

1. Real-time tracking and clear status updates make it easy to monitor shipments and identify delays. 2. User-friendly, easy to navigate platform provides quick access to shipment details and predictive ETAs for better planning. 3. Centralized shipment documents streamline operations and reduce follow up time.

The API is mostly focused on the GoTrack module.

Missing key feature like, Direct vessel tracking, also, customer service team do no understand the business and stick to their own version of story which many time irritates. on page support wont work some time.

1. User experience challenges such as delayed updates, occasional slowdowns and features that are not fully intuitive for first time users. 2. Operational gaps including missing local charges on the freight enquiry page, shared credentials causing confusion, and lack of SKU-level visibility. 3. Support and prioritization concerns where some service desk tickets receive inconsistent attention.

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50M-1B USD

Manufacturing

Review Source

Strong visibility platform with excellent support, fast adoption, and meaningful operational value

Logistics Expeditor

Clear visibility & efficiency automated Tracking system

Jan 19, 2026

GoComet's automated tracking system is efficient and easy to use, giving real-time visibility on a single dashboard. Overall, the experience has been positive, though occasional update delays and a few less-intuitive features leave room for smoother, more accurate real-time performance.

Deputy Manager, Customer Service And Sup

Transportation

Platform Simplifies Logistics But Timer Lacks Real-Time Updates Across Screens

4.0

platform is easy to use however the bidding time should get auto updated every minute or run real time even if screens are changed.

Manager, Supply Chain

Consumer Goods

GoComet Platform Offers Reliable Automation and Customization for Logistics Operations

Dec 29, 2025

GoComet is a great Platform, truly one of the best in the market. I've worked with four different platforms in the past, and GoComet has been the most reliable and user friendly by far. The visibility, automation and overall ease of use have made a real difference in our operations. I highly recommend it to any team looking to improve efficiency and control over their logistics process