Overview
Product Information on HaloITSM
Updated 15th April 2026
What is HaloITSM?
HaloITSM Pricing
Overall experience with HaloITSM
IT Manager
1B - 3B USD, TransportationFAVORABLE
“Migration And Centralisation Easy Yet Advanced Setup Challenges Occur With HaloITSM”
It Associate
<50M USD, SoftwareCRITICAL
“Support is Helpful but Platform Maintenance Remains Challenging and Time-Consuming”
About Company
Company Description
Halo is a software company specializing in the development of service management software, which is adaptable for onsite or cloud-based installations. The company's products, incorporating ITIL best practices, offer a comprehensive tool for diverse departmental needs in organizations around the world. Founded two decades back, the trust gained by Halo in over 40 countries signifies its expertise and robustness. The company's offerings facilitate scalability of IT support in organizations.
Company Details
Company type
Private
Year Founded
1994
Head office location
Stowmarket, United Kingdom
Number of employees
51 - 200
Website
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
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Peer Discussions
HaloITSM Reviews and Ratings
- IT Manager1B-10B USDTransportationReview Source
Migration And Centralisation Easy Yet Advanced Setup Challenges Occur With HaloITSM
HaloITSM has proven to be an effective solution that significantly enhances our ability to scale our support services into a unified platform. Its capabilities have allowed us to successfully rationalise multiple applications into one, directly reducing our overheads. Initially we migrated and centralised our IT service desk but were quickly able to onboard other areas of the business who had never used a service desk before - such as our Finance team. Furthermore, Halo enables us to centralise our existing business service desk, including HR, to support the consolidation of multiple applications.
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