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  1. Home
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  3. HCLTech Managed Network Services
Logo of HCLTech Managed Network Services

HCLTech Managed Network Services

byHCLTech
in Managed Network Services
4.7
2025

Overview

Service Information on HCLTech Managed Network Services

Updated 13th October 2025

What is HCLTech Managed Network Services?

HCLTech Managed Network Services is a software solution designed to facilitate comprehensive network management for businesses. The software offers features such as network monitoring, performance optimization, security management, and incident response. It supports multi-vendor environments and provides centralized visibility across physical, virtual, and cloud networks. The software aims to address challenges related to network uptime, scalability, and reliability, helping organizations maintain secure and efficient network operations. Automated processes within the software enable proactive identification of issues, minimizing downtime and ensuring consistent connectivity. By delivering real-time analytics and reporting, the software assists businesses in making data-driven decisions to enhance network performance and reduce operational complexity.

HCLTech Managed Network Services Pricing

HCLTech Managed Network Services is a service that typically employs a managed service pricing model, where charges are based on the scope of network management tasks, the number of supported devices or endpoints, and the level of service required. Pricing may be structured as monthly or annual recurring fees which can vary depending on specific customer requirements and service levels.

Overall experience with HCLTech Managed Network Services

Manager of IT Services
10B - 30B USD, Consumer Goods
FAVORABLE

“Exceptional Delivery on Projects and Business as Usual Tasks Noted”

5.0
Dec 9, 2025
Overall experience is always positive. Deliverables on project and BAU is always exceptional. Expertise is top notch.
CYBER SECURITY STAFF ANALYST
3B - 10B USD, Manufacturing
CRITICAL

“Ready for a low-cost service that might replace costly ones?”

3.0
Oct 26, 2023
Overall, this is an average service. We have this experience within our organization and I would say, there are service providers better organized, but of course more costly.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Managed Network Services

About Company

Company Description

Updated 17th October 2023

HCLTech  (formerly Hindustan Computers Limited) is an Indian multinational information technology (IT) services and consulting company headquartered in Noida. It emerged as an independent company in 1991 when HCL entered into the software services business. The company has offices in 52 countries and over 210,966 employees.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1976
Head office location
Noida, Uttar Pradesh, HCL Corporation Pvt. Ltd. Corporate Towers, HCL Technology Hub, Plot No 3A, Sector 126, India
Number of employees
10001+
Annual Revenue
10B-30B USD
Website
www.hcltech.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About HCLTech Managed Network Services
Reviewer Insights for: HCLTech Managed Network Services
Deciding Factors: HCLTech Managed Network Services Vs. Market Average
Performance of HCLTech Managed Network Services Across Market Features

HCLTech Managed Network Services Likes & Dislikes

Like

Quick turnaround and response time. Project delivery and resolution. Ease of engagement. Friendly customer service.

Like

cost, negotiation, willingness to help. There is always someone ready to help (most probably due to SLAs and heading to keep them under control)...

Like

Cost optimisation and consolidation

Dislike

There's always room for improvement, but I have no complaints at this time. AI focus on BAU delivery.

Dislike

too complex services, lack of responsibility, low effectivity - people aren't well organized, neither experienced in their area of the responsibility ... they need to be well trained in their professional engagement in order to be able help more quickly and effectively

Dislike

Nothing

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Peer Discussions

HCLTech Managed Network Services Reviews and Ratings

4.7

(79 Ratings)

Rating Distribution

5 Star
62%
4 Star
33%
3 Star
5%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Planning & Transition

4.6

Delivery & Execution

4.6

Service Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Manager of IT Services
    10B+ USD
    Consumer Goods
    Review Source

    Exceptional Delivery on Projects and Business as Usual Tasks Noted

    5.0
    Dec 9, 2025
    Overall experience is always positive. Deliverables on project and BAU is always exceptional. Expertise is top notch.
  • SOLUTIONS ENGINEER
    1B-10B USD
    IT Services
    Review Source

    Exceptional Service with Incorporation of Latest Technologies

    5.0
    Jan 19, 2026
    The Service has been exceptional with latest technologies.
  • Sr IT Manager
    10B+ USD
    Manufacturing
    Review Source

    HCL Team's Dedication and Flexibility Praised by Customer

    5.0
    May 30, 2025
    HCL was able to handle a very aggressive transition timeline and deliver with quality. They acknowledged and quickly addressed any gaps.
  • Director of IT
    10B+ USD
    Retail
    Review Source

    Technical Expertise Enhances Network Transformation with HCl Tech

    5.0
    May 27, 2025
    HCl Tech has consistently delivered outstanding managed network services for our organization. Their strucutred approach, technical expertise and, strong program governance have significantly improved operations stability and network transformation efforts.
  • IT Services Associate
    10B+ USD
    Banking
    Review Source

    Overall Positive Experience with HCL Despite Minor Issues

    5.0
    May 21, 2025
    My dealings with HCL have always been positive, a few hiccups every once in a while but on a whole they do a top job, perform well and respond to issues quickly and efficiently
...
Showing Result 1-5 of 84

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