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Overall experience with Highspot
“The Must-Have Revenue Enablement Platform That Keeps Delivering; Even in an AI-Driven World”
“Document Management Simplified but Lacks Gmail Integration for Seamless Sharing”
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Revenue Enablement Platforms
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Company Description
Highspot is the sales enablement platform that increases the performance of sales teams by bridging the gap between strategy and execution. With Highspot, our customers turn initiatives into the actions that sales teams must execute and enable sales leaders to measure what is and is not working with deep and actionable insights. Companies use Highspot to manage content, land go to market priorities, train and coach sellers and engage buyers. Executing your strategic initiatives with Highspot increases revenue, drives consistent rep performance and improves rep productivity.
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What is most valuable is how it consistently sets the standard for modern Revenue Enablement. Not just through the product, but through its broader community and thought leadership. The platform is intentionally designed to drive real impact, and the surrounding ecosystem of support makes it easy to execute on a wide range of initiatives. Their community-driven programs and enablement-focused best practice sessions are VERY strong. The cadence and quality are unmatched, with each session providing practical insights (not just fluff on a slide) that help my team refine our approach, adopt new strategies, and continuously improve.
I like the sales room feature, I like the ability to create special pages for each team, and I like that I'm able to favorite documents or folders that I frequent.
The intuitive user interface combined with powerful integrations is probably my favorite part of Highspot. It makes organizing complex content appealing and easily searchable. I love that it integrates seamlessly into the tools our reps already use (like our CRM and email), meaning they don't have to disrupt their workflow to find exactly what they need. The digital sales room feature and engagement analytics are next level! It gives our team an edge by letting us see exactly how buyers are interacting with the materials we send. The insights are incredible!
Occasionally, we encounter situations where the product can't do exactly what we want or feels a bit inflexible. Highspot's support and CSM teams, however, are incredibly knowledgeable and always help us find alternative approaches to achieve the same goal. Their leadership and development teams genuinely listen to product and feature requests, which makes it clear that feedback isn't just listened to: they act on it.
I don't like that I can't integrate this with my Gmail, I don't like that I'm not updated if a new version of a document is uploaded, and I don't like that it doesn't always give me what I need based off my searches.
If I had to pick an area for improvement, it would be the depth of their buyer collaboration features. While Highspot's, digital sales rooms are fantastic for sharing contacts and tracking engagement, I wish they functioned more as a true two-way portal where buyers could natively upload their own documents or collaborate more deeply. In the same vein, while they are making strides with mutual action plans, I would love to see those become more robust and interactive.
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Highspot Reviews and Ratings
- Sales Excellence Manager50M-1B USDSoftwareReview Source
The Must-Have Revenue Enablement Platform That Keeps Delivering; Even in an AI-Driven World
With a constant stream of new AI vendors entering the space, it's easy to overlook platforms that already deliver real, integrated value. Highspot continues to stand out by effectively centralizing content, enabling scalable learning, and layering in AI capabilities that enhance, RATHER THAN COMPLICATE, how teams find, use, and can act on information and data. What started as a strong content repository has evolved into a true Revenue Enablement Hub, driving content strategy and enablement excellence across all GTM Enablement teams. The platform has grown consistently over time, with seamless implementation and expansion across new products. When they release a product, it works. It not only supports internal alignment, but also strengthens external engagement through capabilities like Digital Sales Rooms, which create a more cohesive, buyer-friendly, and data-rich experience. What truly differentiates Highspot, however, is the customer partnership. Their CSM and support teams are highly responsive, insightful, and proactive; bringing best practices and strategic guidance that go far beyond standard ticket-based support. They operate as an extension of our team, consistently helping us improve, evolve, and demonstrate impact to leadership. - Sales Manager50M-1B USDSoftwareReview Source
A true enablement partner: best in class platform backed by exceptional support
I give them a five star rating because they deliver an exceptional experience on two fronts: the best in class platform and a true partnership. The team at Highspot are true experts in the enablement field, and they consistently go above and beyond to make the process of using and adopting the platform incredibly easy. They don't just hand you a piece of software; they give you an intuitive solution that your reps want to use. - Associate1B-10B USDFinance (non-banking)Review Source
Powerful Platform with Great Support
I've had an excellent overall experience with Highspot and would rate them 5 stars as a vendor. Their support team is responsive, knowledgeable, and genuinely invested in our success. Communication around product updates and changes is clear and consistent, which makes it easy to stay informed and adapt. I really value the strong community and wealth of resources available - I can learn, troubleshoot and improve in the platform with ease. - Operations Associate50M-1B USDSoftwareReview Source
Highspot Platform Noted for Usability and Enhanced Sales Enablement Features
Overall, I find that Highspot is heading in the right direction and am happy to see consistent change. It's an easy-to-use platform from both the rep POV and the admin POV. Of the tools in my workstack, it's my favorite. It allows me to do so much to enable my revenue org. - Business Development Associate50M-1B USDSoftwareReview Source
Role-Based Learning Paths and Certification Tracking Using Platform Tools
We've had a lot of success leveraging Highspot to enhance your Onboarding Program as well as using its LMS features to roll out Sales Department wide product demonstration certifications. The best part of partnering with Highspot has been the support and guidance from our Customer Success Rep and the in-person conferences. Highspot has felt more like a partner, and enablement consultant, than just another vendor we use.