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  3. HR Acuity
Logo of HR Acuity

HR Acuity

byHR Acuity
in
4.6
Market Presence: Whistleblowing Software, Integrated HR Service Management Solutions

Overview

Product Information on HR Acuity

Updated 13th October 2025

What is HR Acuity?

HR Acuity is a software that provides organizations with tools to manage employee relations and workplace investigations. The software enables documentation of employee issues, tracks case progress, and maintains a centralized record of all related information. It supports consistent application of workplace policies by offering workflows for managing incidents, investigations, and follow-up actions. HR Acuity also offers analytics and reporting features to help organizations identify trends and risks related to employee relations. The software is designed to assist HR teams in ensuring compliance with internal procedures and external regulations, improving transparency, and reducing organizational risk associated with employee incidents.

HR Acuity Pricing

HR Acuity software follows a subscription-based pricing model with tiered packages that vary by feature set and user count. The software pricing is structured according to organizational needs, with options for custom quotes based on company size and requirements. Annual contracts are common and pricing details are available upon request from the provider.

Overall experience with HR Acuity

Manager, Human Resources
<50M USD, Services (non-Government)
FAVORABLE

“A reliable tool for organized employee relation”

5.0
Jan 1, 2026
The system does a good job of keeping employee relations cases organized and consistent. Having everything in one place makes tracking issues, documenting conversations, and following cases through much easier. The workflows and reporting are helpful once you get used to them and support more structured, case handling.There is a bit of a learning curve and some limits around customization, but overall it's been a helpful and reliable tool
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 20th August 2025

HR Acuity is an AI-powered, purpose-built software for HR case management and workplace investigations—from intake through aftercare. Trusted by hundreds of enterprises and built on decades of employee relations expertise, HR Acuity is powered by best practices, advanced analytics and defensible AI—helping teams manage every issue with clarity and confidence. Its SaaS technology equips employee relations and compliance teams with built-in intelligence, templates and reporting tools so they can: conduct consistent, compliant investigations built on our airtight three-step methodology; leverage visual dashboards to surface trends, risks and blind spots; provide always-on, multi-language employee reporting via AI, live agents, SMS messaging or web; and give managers the tools, guidance and context to respond to employee issues with speed, consistency and confidence.

Company Details

Updated 20th August 2025
Company type
Private
Year Founded
2006
Head office location
Florham Park, United States
Number of employees
51 - 200
Website
http://www.hracuity.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: HR Acuity
Performance of HR Acuity Across Market Features

HR Acuity Likes & Dislikes

Like

What I like most is having everything in one place. It makes managing employee relations cases more organized, consistent, and easier to track, which saves time and helps ensure nothing falls through the cracks.

Like

as suggested above, HR Acuity could be one of the leading platforms for managign ER in-house issues effectively and efficiently, whilst maintainign staff personal infomration with the secured confidentiality approach. It streamlines all admin-related components of the ER processes, great interface for the data presentations, consistency in the compliance process.

Like

HR Acuity offers powerful analytics and reporting capabilities to help identify trends with easy to navigate dashboards for managers. It consolidates all case information, history, and documentation in one secure database and is also user-friendly.

Dislike

The main downside is the learning curve and limited flexibility in some areas, especially when it comes to customization and reporting.

Dislike

nothing in particular, the pricing component for the n-f-p organsations could be chalenging at times

Dislike

It can be more expensive for smaller companies, offers less customization than general HR platforms meaning it can have strict templates and workflows. Also, it can be complex to configure for administrators due to some features being too tedious or difficult.

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Peer Discussions

HR Acuity Reviews and Ratings

Showing data for 5 ratings and reviews for Integrated HR Service Management Solutions market. View all 13 ratings and reviews across markets for a complete picture.

4.6

(5 Ratings)

Rating Distribution

5 Star
60%
4 Star
40%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.4

Service & Support

4.8

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Manager, Human Resources
    <50M USD
    Services (non-Government)
    Review Source

    A reliable tool for organized employee relation

    5.0
    Dec 31, 2025
    The system does a good job of keeping employee relations cases organized and consistent. Having everything in one place makes tracking issues, documenting conversations, and following cases through much easier. The workflows and reporting are helpful once you get used to them and support more structured, case handling.There is a bit of a learning curve and some limits around customization, but overall it's been a helpful and reliable tool
  • DIRECTOR OF HUMAN RESOURCES
    <50M USD
    Healthcare and Biotech
    Review Source

    HR Acuity Review

    4.0
    Dec 15, 2025
    It could be suggested that HR Acuity is one of the leading ER (employee relations) systems that suit for small and mid-size organisations. I can suggest that the key features are alignmnet with compliance requirements, efficiency of the modules and securty if the information.
  • REGISTERED DIETITIAN
    1B-10B USD
    Healthcare and Biotech
    Review Source

    Powerful Analytics and Reporting Capabilities Highlighted in HR Acuity Software

    5.0
    Dec 9, 2025
    HR Acuity is a trusted management and employee relations software that helps improve the efficiency of HR practices.
  • Chargée Du Developpement Des Ressources
    50M-1B USD
    Services (non-Government)
    Review Source

    My review for HR Acuity.

    4.0
    Jun 29, 2025
    HR Acuity is a product for employee relations and case management. The software ensures a trustworthy experience for our workforce. It is easy to use and very user friendly and also well suited for small and medium enterprises. Use of the software also helps us in standardising all our investigation processes. Customization and navigation of the tool is seamless.
  • TECHNICAL RECRUITER
    <50M USD
    IT Services
    Review Source

    Custom Reports and Analysis Elevate HR Acuity's User Experience

    5.0
    Nov 4, 2024
    HR Acuity is a comprehensive HR management tool designed to streamline employee relations, track incidents and maintain compliance with HR policies. This tool stands out for its robust reporting and customization options, making it a strong choice for organizations focused on employee relations.
Showing Result 1-5 of 5

Recommended Gartner Research

  • Market Guide for Integrated HR Service Management Solutions

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