Overview
Product Information on SAP SuccessFactors Enterprise Service Management
What is SAP SuccessFactors Enterprise Service Management?
SAP SuccessFactors Enterprise Service Management Pricing
SAP SuccessFactors Enterprise Service Management Product Images
Overall experience with SAP SuccessFactors Enterprise Service Management
“Robust Reporting and Mobile Access Noted Amid Rising Add-On Expenses”
“SuccessFactors Offers Clear Data Visualization But May Overwhelm Employee Experience”
About Company
Company Description
SAP was founded in 1972 and is headquartered in Walldorf, Germany. The company employs over 105,000 people globally and develops software solutions for enterprise resource planning (ERP) and related business functions. SAP’s early products, SAP R/2 and SAP R/3, were widely adopted for managing core business processes. Its current ERP platform, SAP S/4HANA, uses in-memory computing to support data-intensive operations and integrates capabilities such as artificial intelligence and machine learning. SAP offers a portfolio of software applications that support various business functions across industries. These applications are designed to operate on a unified digital platform. As of 2025, SAP reports over 230 million cloud users and provides more than 100 solutions. The company’s offerings are used by organizations to manage finance, human resources, procurement, supply chain, and other operational areas.
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Performance of SAP SuccessFactors Enterprise Service Management Across Market Features
SAP SuccessFactors Enterprise Service Management Likes & Dislikes
Robust reporting tools and dashboards. It has employee self service and mobile access which is great for accessibility.
SuccessFactors does a great job of presenting employee data in a clear way (lots of dashboards) and is taking steps with AI to make processes easier.
the dashboard and employee info flow. approvals are easy and no mail spamming in success factors
It can be quite expensive. Add ons and advanced modules increase costs further.
It's been challenging for us to train our employees and managers on SuccessFactors. Admins and executives appreciate the in depth platform, but employees have expressed confusion with so many features. They often end up just slacking HR, who goes into SuccessFactors to find the answer for them. I wish the platform was a bit cleaner for that employee view.
Cannot think of any
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Peer Discussions
SAP SuccessFactors Enterprise Service Management Reviews and Ratings
- People Operations Manager50M-1B USDSoftwareReview Source
SuccessFactors Offers Clear Data Visualization But May Overwhelm Employee Experience
SuccessFactors was a fine tool, but it's almost too much from an employee experience - HUMAN RESOURCES BUSINESS PARTNER50M-1B USDHealthcare and BiotechReview Source
Robust Reporting and Mobile Access Noted Amid Rising Add-On Expenses
I like that SuccessFactors offers a full suite of HR modules. - MANAGER<50M USDIT ServicesReview Source
Enhancing Goal Tracking Efficiency with Success Factors Solutions
The Success Factors has robust end to end solutions and i could maintain the tasks , tracking goals has been very easy - Software Development Manager50M-1B USDSoftwareReview Source
Exploring the Efficiency of SAP Success Factor Dashboard
The SAP success factor is good. The dashboard where we can see all components at once is a highlight. work flow is easier - MANAGER, HUMAN RESOURCES1B-10B USDSoftwareReview Source
A complete HCM
Success Factors is a feature-packed system with a robust framework that covers almost all use cases in any business.