Huawei SmartCare Alternatives

4.5(21 Ratings)

Operations Support Systems

Considering alternatives to Huawei SmartCare? See what this market Huawei SmartCare users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how Huawei SmartCare compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months

How Alternatives Are Selected

1. iManager U2000

4.4

Outstanding transmission product to be used in terms of performance, reliability and easy to configure with superb support.Read all insights and reviews for iManager U2000

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2. Nokia NetAct

4

Excellent platform that provides end to end network visibility with strong FCAPS capabilities. Read all insights and reviews for Nokia NetAct

Where Huawei SmartCare Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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3. IBM Tivoli Network Manager (ITNM)

By IBM

4.1

Great experience especially with the integration capabilities within a multivendor environment Reliable Robust System with high availability that helps providing Network Operation Center personnel with reliable visibility to the network Read all insights and reviews for IBM Tivoli Network Manager (ITNM)

Where Huawei SmartCare Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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4. Service Enablement Platform

3.8

Although our ENM experience is not long enough to have precise decisions, we can clearly say that ENM infrastructure looks very promising comparing to its predecessor Ericsson OSS. But, product's 2G roadmap is still not clear and it is weak at some important areas such as LDAP integration. Read all insights and reviews for Service Enablement Platform

Where Huawei SmartCare Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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5. IBM Netcool Operations Insights (NOI)

By IBM

4.3

Netcool software performs adequately for its role in event collection. We have not been able to do much with enrichment and automation due to lack of expertise transfer from IBM. They also are not adept at building long term relationships with innovative customers and prefer a transactional approach unless you are a tier one provider. The software also requires a lot of maintenance once installed.Read all insights and reviews for IBM Netcool Operations Insights (NOI)

Where Huawei SmartCare Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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6. ZSmart Digital OSS

4.4

We are doing IT transformation project, which is HUGE and we are very limited in time. Whalecloud has shown great capacity to accomplish phase one missions, they have a lot of experienced engineers, which have arrived and worked 24/7 on site, as well as remotely. Of course communication can be an issue, when we are talking on such large scale projects and a lot of different people with different cultural background are working in limited time frame.Read all insights and reviews for ZSmart Digital OSS

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7. Amdocs Intelligent Networking Suite

4.5

Excellent tool for both commercial and technical product and service manipulation. Fast and intuitive Read all insights and reviews for Amdocs Intelligent Networking Suite

Where Huawei SmartCare Scored Higher

Better evaluation and contracting

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8. HP - Operations Support System Orchestration (Legacy)

By HP Enterprise Services

4.3

Hp OO allows you to design automation processes. We also use this application for our reporting works in our business processes. We are able to create and run scheduled tasks, in this respect, it provides convenience in our work. It also allows you to automate many processes with flows created in operating system management.Read all insights and reviews for HP - Operations Support System Orchestration (Legacy)

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