Overview
Service Information on Hughes Network Systems Managed Network Services
What is Hughes Network Systems Managed Network Services?
Hughes Network Systems Managed Network Services Pricing
Overall experience with Hughes Network Systems Managed Network Services
“Hughes: A Positive Asset to Organization Management”
“Disrupting the Market: Unparalleled Customer Focus and Support”
About Company
Company Description
Hughes Network Systems, LLC (HUGHES) is a pioneering firm specializing in satellite and multi-transport technologies and networks. Established in 1971, it offers broadband equipment and services along with comprehensive network operations for a wide range of users including individuals, businesses, and governments globally. Their chief internet service, Hughesnet, has users across the Americas, and its JUPITER system powers internet access for a significant number globally. Hughes caters to over half the worldwide satellite terminal market, providing these services to prominent satellite operators, in-flight service providers, mobile network operators, and military customers. As a managed network services provider, Hughes also supports numerous enterprise sites with a selection of wired and wireless solutions. The company is headquartered in Germantown, Maryland, USA, and ownership rests with EchoStar.
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Reviewer Insights for: Hughes Network Systems Managed Network Services
Performance of Hughes Network Systems Managed Network Services Across Market Features
Hughes Network Systems Managed Network Services Likes & Dislikes
they are open to feedback and adjust to the client without any issue. Extremely receptive to feedback. their engineers are too. itch and committed to the success of my company
it's a disruptor to the market and they were the first to jump on it and deploy
Low latency, reliability & customization
at times the on site techs do not have the correct equipment on the truck every so often support tickets slip every so often notifications are delayed
Partnership model, dedicated support reseller team
not a dislike & related to unfamiliarity with: 1) performance monitoring for fix/installs 2) satellite fixes (automated detection & fix before going offline) 3) need executive level orientation of KPIs & performance monitoring
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Peer Discussions
Hughes Network Systems Managed Network Services Reviews and Ratings
- Enterprise systems Manager50M-1B USDRetailReview Source
Hughes: A Positive Asset to Organization Management
hughes has been a very positive addition to our organization. i spend less time managing them then i have with any prior vendor - Senior VP, Emergency Communications/Software Development<50M USDHealthcare and BiotechReview Source
Performance Monitoring for Fix/Installs: The Unfamiliar Challenge
New executive over system so learning about capabilities, current operations & plans to transition to LEO. With that context in mind, very pleased with responsiveness & helpfulness of PM team. - Consulting Engineer1B-10B USDTelecommunicationReview Source
Detail Oriented Team Delivers Outstanding Project Management
detail oriented and customer focused team from top to bottom - IT ManagerGov't/PS/EdGovernmentReview Source
Exceptional Experiences with Hughes Account Team
Working with Hughes Account team has been nothing but exceptional they're willing to assist and provide documentation when asked. - IT Associate50M-1B USDBankingReview Source
A Memorable First Experience at HUG
First time at HUG and it has been a very informative and positive expereinece. No complaints at all!