Overview
Product Information on Hyland OnBase
What is Hyland OnBase?
Hyland OnBase Pricing
Hyland OnBase Product Images
Overall experience with Hyland OnBase
“Hylands product is good. Support derails for cloud customers. ”
“Gets the job done”
About Company
Company Description
Hyland provides unified content, process and application intelligence solutions that help organizations unlock insights and fuel innovation.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Hyland OnBase
Performance of Hyland OnBase Across Market Features
Hyland OnBase Likes & Dislikes
How it has alot of options to fine tune your company's ingestion of documents.
Digital storage of documents.
It is so configurable!
Most things they have examples of are for on prem customers. Cloud admin is MINIMAL at best. You have to reach out to cloud services to have anything done and they take FOREVER.
OnBase configuration doesn't always make sense and not easy to navigate.
It has a monolithic upgrade for customers on premise. Their cloud offering has moved to a more modular approach, but the on premise option is not there yet.
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Hyland OnBase Reviews and Ratings
- ECM Admin1B-10B USDBankingReview Source
Hylands product is good. Support derails for cloud customers.
The product itself is fine, but being a cloud customer and getting assistance to fix issues is like pulling teeth with a monkey wrench. - IT ASSOCIATE1B-10B USDBankingReview Source
Gets the job done
Useful solution to index and store documents digitally for retrieval. - Manager, Customer Service and Support50M-1B USDIT ServicesReview Source
I would not select OnBase again!
My overall experience has not been that great. The staff are nice, but it definitely feels like a lot of dip service and a charge for everything we need done. - Senior Director Applications50M-1B USDHealthcare and BiotechReview Source
Hyland OnBase - If I had it to do again, I wouldn't
Hyland is a highly siloed company that tends to commit to more than it can deliver. - Assistant Director, PMOGov't/PS/EdEducationReview Source
OnBase - The 50,000 piece Lego set for innovation
Hyland OnBase is a flexible product suite that has offered us a solution to complex business processes. We have so many different kinds of solutions and process built in OnBase. We build OnBase workflow to fit the business need, not the other way around.