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  1. Home
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  3. IBM Cloud
Logo of IBM Cloud

IBM Cloud

byIBM
in Strategic Cloud Platform Services
4.5

Overview

Product Information on IBM Cloud

Updated 13th October 2025

What is IBM Cloud?

IBM Cloud is a software platform offering a range of cloud computing services, including infrastructure as a service, platform as a service, and software as a service. It provides solutions for deploying and managing virtual servers, databases, and machine learning models, as well as tools for application development, security, and monitoring. The software supports various workloads such as artificial intelligence, data analytics, and container orchestration through integrated services like Kubernetes and serverless computing. IBM Cloud addresses business challenges related to scalability, resource optimization, compliance, and digital transformation by enabling organizations to develop, run, and manage applications in public, private, or hybrid cloud environments.

IBM Cloud Pricing

IBM Cloud software uses a pay-as-you-go pricing model, allowing users to pay based on actual usage across various compute, storage, and cloud services. Fixed monthly or annual subscription plans are available for certain offerings, and custom enterprise agreements can be arranged for large-scale or specialized requirements.

Overall experience with IBM Cloud

ENGINEER
30B + USD, Banking
FAVORABLE

“Centralized Cloud Services Offer Easy Management But Face Downtime and Support Issues”

4.0
Dec 23, 2025
Good one stop shop for Cloud services. Used for data platform services and Cloud Pak as well as agentic Orchestrate.
IT MANAGER
Gov't/PS/ED <5,000 Employees, Government
CRITICAL

“Good Customer Service But Disruption As A Result Of Unexpected Transition From IBM Cloud”

3.0
Oct 28, 2025
When Skytap on IBM Cloud was available, the service performed as it should with no complaints. Unfortunately, the Skytap offer changed which resulted in us having to move to Azure to access the service. This could have been managed better and more notice provided.

About Company

Company Description

Updated 15th January 2024

IBM is a well-established entity focused on technology and development. The primary mission revolves around fostering technological growth and enhancing infrastructure, achieved through focused developments and consulting services. By encouraging inventiveness and innovation, it is geared towards facilitating the transition of theoretical ideas into practical realities, thus improving global functionalities. IBM brings about transformation by creating advanced solutions that reshape and redefine the world.

Company Details

Updated 15th January 2024
Company type
Public
Year Founded
1911
Head office location
Armonk, New York, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.ibm.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

IBM Cloud Reviews and Ratings

4.5

(598 Ratings)

Rating Distribution

5 Star
43%
4 Star
43%
3 Star
12%
2 Star
2%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.3

Service & Support

4.3

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
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Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • ENGINEER
    10B+ USD
    Banking
    Review Source

    Centralized Cloud Services Offer Easy Management But Face Downtime and Support Issues

    4.0
    Dec 22, 2025
    Good one stop shop for Cloud services. Used for data platform services and Cloud Pak as well as agentic Orchestrate.
  • Software Development Manager
    <50M USD
    Finance (non-banking)
    Review Source

    Reliability is a highlight, but support can fail in specific situations.

    4.0
    Feb 5, 2026
    The tool is very good, very versatile. It offers reliability and agility to deliver a robust solution, which is a differentiator in the market.
    Automated Translation from Portuguese
  • Chief Technology Officer
    <50M USD
    Insurance (except health)
    Review Source

    IBM Cloud Services is a good choice for hosting modern self-built cloud native applications and IBM is a true partner in the field of translating tech to solutions

    4.0
    Dec 8, 2025
    The good thing about IBM Cloud is the ability to select, set up and use the services yourself. Some services are more mature than others. We are especially happy with the Code Engine (scalable ad on-demand Kubernetes) service.
  • VP, IT
    50M-1B USD
    Finance (non-banking)
    Review Source

    IBM Cloud Recognized For Scalability, Diversity, And Consistent Customer Support

    5.0
    Jun 17, 2026
    The IBM Cloud is a central component of our hosting solution for our customers. IBM has always provided support and help in all areas and has more than fulfilled our expectations.
  • Manager Of It Services
    50M-1B USD
    Banking
    Review Source

    Stable operation and transparent collaboration with IBM Cloud and watsonx

    5.0
    May 13, 2026
    The collaboration with IBM is going very well. Open issues and upcoming activities are coordinated in regular meetings and communicated transparently.
    Automated Translation from German
...
Showing Result 1-5 of 817

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User Sentiment About IBM Cloud
Reviewer Insights for: IBM Cloud
Deciding Factors: IBM Cloud Vs. Market Average
Performance of IBM Cloud Across Market Features

IBM Cloud Likes & Dislikes

Like

Pretty straight forward and easy to use. Separate IAM console to manage all the users under the account.

Like

Product provided what was required while available.

Like

I like the product better.

Automated Translation from Portuguese
Dislike

Sometimes the products such as Cloud Pak for Data virtualization services would go down with no clear explanation except the backend database needed to be rebooted. Also hard to get specific support sometimes when necessary. No initial support for query banding with Teradata and no LDAP support with MongoDB. IAM security also too simplistic. Need a more robust and granular IAM system for management across the Cloud.

Dislike

The need to move away from IBM Cloud mid-contract.

Dislike

Sometimes the vendor's support was unable to resolve the problem the tool was presenting to our client. It was necessary to adopt a workaround.

Automated Translation from Portuguese