Overview
Product Information on IBM Cloud
What is IBM Cloud?
IBM Cloud Pricing
Overall experience with IBM Cloud
“Centralized Cloud Services Offer Easy Management But Face Downtime and Support Issues”
“Good Customer Service But Disruption As A Result Of Unexpected Transition From IBM Cloud”
About Company
Company Description
IBM is a well-established entity focused on technology and development. The primary mission revolves around fostering technological growth and enhancing infrastructure, achieved through focused developments and consulting services. By encouraging inventiveness and innovation, it is geared towards facilitating the transition of theoretical ideas into practical realities, thus improving global functionalities. IBM brings about transformation by creating advanced solutions that reshape and redefine the world.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About IBM Cloud
Reviewer Insights for: IBM Cloud
Deciding Factors: IBM Cloud Vs. Market Average
Performance of IBM Cloud Across Market Features
IBM Cloud Likes & Dislikes
Pretty straight forward and easy to use. Separate IAM console to manage all the users under the account.
Product provided what was required while available.
There are rich bare metal server profiles on the IBM cloud compared to other vendors and they peer with other Cloud vendors in many locations where we can setup direct link to for network inter connectivity this is convenient and flexible when it comes to the hybrid Cloud deployment strategy, also their local support team is very supportive and helpful.
Sometimes the products such as Cloud Pak for Data virtualization services would go down with no clear explanation except the backend database needed to be rebooted. Also hard to get specific support sometimes when necessary. No initial support for query banding with Teradata and no LDAP support with MongoDB. IAM security also too simplistic. Need a more robust and granular IAM system for management across the Cloud.
The need to move away from IBM Cloud mid-contract.
For some of their data centers, they don't have VPC and PaaS services available. And there are many maintenance events that can be troublesome to our business operations. Lastly, we hope we can get better discounts on their products and services.
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IBM Cloud Reviews and Ratings
- ENGINEER10B+ USDBankingReview Source
Centralized Cloud Services Offer Easy Management But Face Downtime and Support Issues
Good one stop shop for Cloud services. Used for data platform services and Cloud Pak as well as agentic Orchestrate. - Operations Manager1B-10B USDSoftwareReview Source
IBM Cloud is a reliable cloud vendor for us
Overall, it's an excellent cloud provider with a competitive product portfolio as well as helpful support. - Chief Technology Officer<50M USDInsurance (except health)Review Source
IBM Cloud Services is a good choice for hosting modern self-built cloud native applications and IBM is a true partner in the field of translating tech to solutions
The good thing about IBM Cloud is the ability to select, set up and use the services yourself. Some services are more mature than others. We are especially happy with the Code Engine (scalable ad on-demand Kubernetes) service. - Chief Technology Officer<50M USDTelecommunicationReview Source
Positive Feedback for Assistance but Concerns Over Networking Features Persist
Support and Assitance is widely available for all of our issues - IT MANAGERGov't/PS/EdGovernmentReview Source
Good Customer Service But Disruption As A Result Of Unexpected Transition From IBM Cloud
When Skytap on IBM Cloud was available, the service performed as it should with no complaints. Unfortunately, the Skytap offer changed which resulted in us having to move to Azure to access the service. This could have been managed better and more notice provided.