Name: IBM Cloud
Rating: 4.5 (596 reviews)

Overview

Product Information on IBM Cloud

Updated 13th October 2025

What is IBM Cloud?

IBM Cloud is a software platform offering a range of cloud computing services, including infrastructure as a service, platform as a service, and software as a service. It provides solutions for deploying and managing virtual servers, databases, and machine learning models, as well as tools for application development, security, and monitoring. The software supports various workloads such as artificial intelligence, data analytics, and container orchestration through integrated services like Kubernetes and serverless computing. IBM Cloud addresses business challenges related to scalability, resource optimization, compliance, and digital transformation by enabling organizations to develop, run, and manage applications in public, private, or hybrid cloud environments.

Overall experience with IBM Cloud

ENGINEER

30B + USD, Banking

FAVORABLE

“Centralized Cloud Services Offer Easy Management But Face Downtime and Support Issues”

4.0

Dec 23, 2025

Good one stop shop for Cloud services. Used for data platform services and Cloud Pak as well as agentic Orchestrate.

IT MANAGER

Gov't/PS/ED <5,000 Employees, Government

CRITICAL

“Good Customer Service But Disruption As A Result Of Unexpected Transition From IBM Cloud”

3.0

Oct 28, 2025

When Skytap on IBM Cloud was available, the service performed as it should with no complaints. Unfortunately, the Skytap offer changed which resulted in us having to move to Azure to access the service. This could have been managed better and more notice provided.

About Company

Company Description

IBM is a well-established entity focused on technology and development. The primary mission revolves around fostering technological growth and enhancing infrastructure, achieved through focused developments and consulting services. By encouraging inventiveness and innovation, it is geared towards facilitating the transition of theoretical ideas into practical realities, thus improving global functionalities. IBM brings about transformation by creating advanced solutions that reshape and redefine the world.

Company Details

Company type

Public

Year Founded

1911

Head office location

Armonk, New York, United States

Number of employees

10001+

Annual Revenue

30B+ USD

Website

http://www.ibm.com

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IBM Cloud Likes & Dislikes

Pretty straight forward and easy to use. Separate IAM console to manage all the users under the account.

Product provided what was required while available.

Code Engine IBM as a partner - they are there to help us set up services in the most optimal way Easy to set up in different geographical regions

Sometimes the products such as Cloud Pak for Data virtualization services would go down with no clear explanation except the backend database needed to be rebooted. Also hard to get specific support sometimes when necessary. No initial support for query banding with Teradata and no LDAP support with MongoDB. IAM security also too simplistic. Need a more robust and granular IAM system for management across the Cloud.

The need to move away from IBM Cloud mid-contract.

Less known / used provider - less knowledge generally available, sometimes a bit immature Some services (especially IBM Cloud Databases) not up to par Varying performance of the internal network

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IBM Cloud Reviews and Ratings

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ENGINEER
10B+ USD
Banking
Review Source
Centralized Cloud Services Offer Easy Management But Face Downtime and Support Issues
4.0
Dec 22, 2025
Good one stop shop for Cloud services. Used for data platform services and Cloud Pak as well as agentic Orchestrate.
Chief Technology Officer
<50M USD
Insurance (except health)
Review Source
IBM Cloud Services is a good choice for hosting modern self-built cloud native applications and IBM is a true partner in the field of translating tech to solutions
4.0
Dec 8, 2025
The good thing about IBM Cloud is the ability to select, set up and use the services yourself. Some services are more mature than others. We are especially happy with the Code Engine (scalable ad on-demand Kubernetes) service.
Operations Manager
1B-10B USD
Software
Review Source
IBM Cloud is a reliable cloud vendor for us
5.0
Oct 31, 2025
Overall, it's an excellent cloud provider with a competitive product portfolio as well as helpful support.
Manager
50M-1B USD
Software
Review Source
Supplier Delivers Reliable Server Resources but Limited Node Selection Available
4.0
Nov 27, 2025
We are generally satisfied with this supplier. They have proven reliable in providing the required server resources and cloud physical servers, which adds to our operational convenience. The primary limitation we've observed is the somewhat limited selection of node options.
Chief Executive Officer
<50M USD
IT Services
Review Source
IBM Cloud Praised For Storage and VPC, Criticized For Portal Response Time
5.0
Dec 9, 2025
The IBM Cloud is an IaaS that lets me deploy and configure everything I need on a self service basis.

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