Overview
Product Information on Icertis Contract Intelligence (ICI)
What is Icertis Contract Intelligence (ICI)?
Icertis Contract Intelligence (ICI) Pricing
Overall experience with Icertis Contract Intelligence (ICI)
“A great partnership to industrialize and fasten the Contracting process”
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Contract Life Cycle Management
About Company
Company Description
Icertis is a company that specialises in contract lifecycle management (CLM) through innovative technology, particularly its AI-powered Icertis Contract Intelligence (ICI) platform. The ICI platform transforms contracts from mere static documents into strategic tools by organizing and linking the important contract data that determines a company's operations. The ICI platform supports millions of contracts across various nations and languages, thus catering to a diverse array of organizations and providing them with enhanced operational efficiency.
Company Details
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A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Icertis Contract Intelligence (ICI)
Performance of Icertis Contract Intelligence (ICI) Across Market Features
Icertis Contract Intelligence (ICI) Likes & Dislikes
Integration with Salesforce (API), automated generation of contracts, clause deviation follow-up, set of standard reports / dashboards and the possibility to customize our own reports
Our company likes the configurationc apabilities for quick development of contracts and metadata capture. Our company recently upgraded to release 8.2. The ICI Product team has delivered many improvements 1) improved attribute capabilities, 2) improved ADMIN capabilties 3) reusable library 4)
Logical and complex structure of tool for managing contracts Flexibility in designing of contracts using end-user tools (MS Word) Good definition and flexibility of work-flows within the system
Management of double language templates (translations not managed based on master language clauses), integration with Adobe Sign for electronic signature requiring too much customization, collaboration feature could be enhanced (need for more user friendly chatter)
1) The Agreement customer/vendor Red-Lining Word capabilities, 2) Post deployment Attribute & Associations changes data retroactive capabilities 3) customer driven/owned PTP capabiltiies need improvements, 4) Rel 8.2 SalesForce User Interface integration need improvements to align with ICI User Interface 5) Association reporting alignment with Main Agreement 6) Task reporting need improvements. 7) Configurating reporting capabilities need improvements
Complex training required to understand all the features (less intuitive) Low flexibility of customization (but can be in some cases benefit too) No generic end-point to connect 3P e-signature tools
Top Icertis Contract Intelligence (ICI) Alternatives
Peer Discussions
Icertis Contract Intelligence (ICI) Reviews and Ratings
- Legal & Rights Operations Director1B-10B USDMediaReview Source
A great partnership to industrialize and fasten the Contracting process
Very satisfied with the Icertis CLM solution, the way it is integrated with our other tools (Salesforce, own supply chain ERP). We received continuous support from Icertis during the Project phase in order to customize our tool as per our organization needs - Design Manager10B+ USDServices (non-Government)Review Source
Successfully deploy ICI even with attribute, association and reporting limitations.
I have rated this vendor as Outstanding due to the Vendor Sales, Professional Services & Customer Success/Engagement teams partnership and collaboration to deliver our company a CLM system capability to meet our specific business needs/requirements. The average product support was why ICI was not rated Truly Exceptional - Manager, Project Management50M-1B USDMediaReview Source
Icertis is a great product with flexibility to adjust to your organization needs.
My experience with vendor is very positive. Very responsive and able to recommend optimum cost/ benefit solution. - Head of Group Business Systems50M-1B USDMediaReview Source
Icertic is mature solution that covers all our business needs without compromise.
We have senior vendor support since the beginning of the project that is focused on understanding our requirements and objectives and proposing the best solution options and expertise we need. - Associate Director of IT10B+ USDHealthcare and BiotechReview Source
Thank you for great partnership and the best class services and product in CLM
We had very successful 2023 year, acknowledging multiple global roll out. Icertis team is exceptional to work with, demonstrating the great support and accommodations helping us educate and support our organization's needs. Their collaboration is invaluable achieving our goal.