Overview
Product Information on Igloo Software
What is Igloo Software?
Igloo Software Pricing
Overall experience with Igloo Software
“Igloo is the Best!”
“Review of Igloo Software”
About Company
Company Description
Igloo Software is the digital workplace platform that enables a truly connected, collaborative, and engaged frontline and desked workforce. Igloo creates multi-channel, personalized digital experiences and unifies everything that matters: People, information, and processes across all teams. Igloo Software commits to customer success through a purpose-built digital workplace implementation, defined business outcomes, and an adoption plan to win the frontline opt-in battle.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Igloo Software
Performance of Igloo Software Across Market Features
Igloo Software Likes & Dislikes
Customizations (Integrations), Knowledge sharing, Customer Service
1. We like the relationship we have established with Igloo and their willingness to listen 2. Platform is easy to use
How easy it is to manage on top of my other workloads. No complex coding or other intranet skills are required to manage this platform effectively.
Mobile application, Member Syncing, Virtual ICE (I miss in person events for community manager collaboration and knowledge sharing)
1. The product isn't as advance as others on the market 2. When something is escalated to dev team it seems like it stays there for awhile
There are a few features that are not customizable, for example what appears on Team Members profiles, or the way certain widgets are set up.
Top Igloo Software Alternatives
Peer Discussions
Igloo Software Reviews and Ratings
- Communications Associate50M-1B USDEnergy and UtilitiesReview Source
Igloo is the Best!
Igloo is an exceptional product because we are able to get what we need out of the software and the support is superb. - Communications Lead<50M USDRetailReview Source
Igloo is easy to use - if you know what you want!
Their support line is always there in a pinch and responds quickly and clearly. Their customer management team is approachable, available, and always willing to help or brainstorm solutions. - Project Manager<50M USDBankingReview Source
Review of Igloo Software
We have a strong relationship with Igloo which allows us to speak candidly about how we would like to use the platform for our needs and we appreciate Igloo to allow us the space to discuss. They are willing to listen and try to push in the direction needed for us. But the product lacks a lot of capabilities like targeted experiences, deep permissions, or strong search we would like to take advantage of. Also, support is a bit rough as we've had tickets open for over 3 months with no end in sight. - SVP Marketing & Communications1B-10B USDBankingReview Source
Easy to publish, engage, and search!
Igloo has been a great upgrade to our intranet experience. The teams are knowledgeable, passionate about what they do... and always willing to help brainstorm on the best solutions. - Business Systems AnalystGov't/PS/EdEducationReview Source
Igloo adds warmth to intranet solutions
Our support contacts are *always* responsive and work alongside us to craft solutions - everything from technical issues to design opinions are collaboratively brainstormed. I value our relationship with Igloo and the insight provided by the team. To me, product excellence begins and ends with the human touch.