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Overall experience with Infobip
“The service is extensive and has a user-friendly interface, but account management is strictly limited.”
“Good but can be better from a technical support perspective.”
About Company
Company Description
Infobip’s programmable, modular, scalable communications platform provides a suite of easy-to-use tools for advanced customer engagement and support, security and authentication. Its broad portfolio of products spans business user solutions, including customer data platform, customer engagement hub, chatbot building platform, and digital-first cloud contact center; developer solutions, including a full suite of APIs for voice, SMS, RCS, email, chat apps and OTT messaging services; and telco solutions, including messaging firewalls, SMS and RCS messaging services, and identity/authentication services. Infobip supports the widest range of communications channels possible, and has more than 800 direct operator network connections globally. Alongside its CPaaS and SaaS solutions, Infobip offers professional services and consultancy. Its global presence, with offices in more than 75 countries across 6 continents including North America, is complemented by local support capabilities.
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Infobip Reviews and Ratings
- Manager<50M USDSoftwareReview Source
The service is extensive and has a user-friendly interface, but account management is strictly limited.
With years of cooperative relationship, the service is stable, the contact points are efficient, and the handling of unforeseen situations and difficulties is also good, making it a trustworthy service.
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