Overview
Product Information on Infor HR Service Delivery
What is Infor HR Service Delivery?
Infor HR Service Delivery Pricing
Overall experience with Infor HR Service Delivery
“Info HR Review Jan 2026”
“Employee Case Tracking Simplified With Limited Customization and Outdated System Design”
About Company
Company Description
Infor is a developer of business cloud software, with an emphasis on specific industries such as industrial manufacturing, distribution, healthcare, food & beverage, automotive, aerospace & defense, hospitality, and high tech. It aims to provides complete software solutions tailored to these industries, focusing on sustainable operational advantages, faster value realization and security. Infor produces enterprise applications and services designed to meet critical business needs. It also boasts a sizeable workforce and a customer base that extends to over 60,000 organizations across more than 175 countries.
Company Details
Do You Manage Peer Insights at Infor?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Infor HR Service Delivery
Performance of Infor HR Service Delivery Across Market Features
Infor HR Service Delivery Likes & Dislikes
great interface, easy to navigate thru the features, allows staff to embrace self-serving access within their profiles
We most enjoyed the case management system which both allowed us to track issues, keep historical records of it and allows more self service capability for employees to be able to resolve certain issues on their own. It also allows us to instate our own business processes to standardize how certain tasks are done, making the end results more similar among the team and speeding up processing time.
faster issue resolution and continuous improvement
pricing could be an area of improvement; further discounts for non-for-profit organisations should/could be considered
Among the systems we use, this system seems rather outdated and overly simple but in an outdated way. While we could create standardized business processes, they remain rather simple and don't allow for more unique and specific customizations, so it works well for basic employee requests but not for more complex processes. Also, I personally have not had a great experience getting timely responses from the customer support team.
there is scope to improve more in the consistency
Top Infor HR Service Delivery Alternatives
Peer Discussions
Infor HR Service Delivery Reviews and Ratings
- Sr Hris Analyst1B-10B USDServices (non-Government)Review Source
Employee Case Tracking Simplified With Limited Customization and Outdated System Design
The system provides a great place to track employee questions and cases. There are options to automate business processes and give power back to employees to help resolve issues on their own. It's a comprehensive place to track employee history and store important documents for easy retrieval to fully service our employee population. - Director Of Human Resources<50M USDHealthcare and BiotechReview Source
Info HR Review Jan 2026
great HR platform which serves as employees self-serving HR portal; it allows staff 24/7 access to their profiles, manuever thru the platform features, update details - Human Resources Manager50M-1B USDBankingReview Source
Improved Communication and Faster Issue Resolution Enhance Overall Product Experience
support is helpful, better communication, improved turnover time and consistency - HR- RECRUITER - IT50M-1B USDIT ServicesReview Source
Clear Data With Infor Praised, Service Issues Remain A Concern
I am using Infor past 2 years its helps to keep my clear data - Talent Acquisition Specialist50M-1B USDServices (non-Government)Review Source
Overcoming HR Hurdles with Infor HR Service Delivery
Infor HR Service Delivery is designed to help organizations manage HR services efficiently, enabling employees to resolve routine transactions and inquiries without direct HR intervention. This self-service approach allows HR departments to focus on higher- value projects.