Overview
Service Information on Infosys Application Implementation Services
Updated 13th October 2025
What is Infosys Application Implementation Services?
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FAVORABLE
IT Sourcing Leader
30B + USD, BankingCRITICAL
“Infosys is OK - howeever there are better choices out there”
Infosys wants to be a top tier supplier like TCS but haven't reached that pinnacle yet. They have decent computer engineers however their account leadership is somewhat lacking.
About Company
Company Description
Infosys is a company concentrated on providing digital services and consultation on a global scale. Originating from over 30 years of managing the infrastructures of significant global corporations, Infosys guides businesses through their digital transformation process. This is achieved by reinforcing the organization with an AI-controlled center that aids in outlining the implantation of modifications and by enhancing the industry with scalable agile digital. This approach aims to deliver unprecedented levels of organizational efficiency and consumer satisfaction. Furthermore, Infosys places a strong emphasis on continual learning to promote regular enhancement through the cultivation and transfer of digital proficiency, knowledge, and notions derived from its innovation ecosystem.
Company Details
Company type
Public
Year Founded
1981
Head office location
Bangalore, India
Number of employees
10001+
Website
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Infosys Application Implementation Services Likes & Dislikes
Infosys has capable computer systems engineers. And good implementation strategies.
Account management is hard to work with. They care about the bottom line and not the customer
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- IT Sourcing Leader10B+ USDBankingReview Source
Infosys is OK - howeever there are better choices out there
Infosys wants to be a top tier supplier like TCS but haven't reached that pinnacle yet. They have decent computer engineers however their account leadership is somewhat lacking. - Sr. Manager1B-10B USDRetailReview Source
Very difficult transition from onshore to offshore model
There has been some very difficult times with this vendor and we are trying to work through them. It has been a couple of years and yet we are still facing alot of the same issues from the beginning. - CIO10B+ USDManufacturingReview Source
leveraging Infosys CaPSule for a successful rapid and high-quality S/4HANA Implementation
A unique approach leveraging Infosys CaPSule for a successful rapid and high-quality S/4HANA Enterprise Management implementation.Infosys CaPSule is a pre-configured solution on SAP S/4HANA for life science industry. It has SAP and Infosys best practices based business processes fully configured with comprehensive document repository including validation components.CaPSule laid the foundation for an accelerated blueprint. Re-usable configuration, BPML, test plans & cases and other assets allowed for successful rapid implementation. Infosys CaPSule based demos expedited preparation and explore phase activities like model company demos, fit gap analysis, business blueprint documentation. Early start on key user training with CaPSule on SAP S/4HANA helped improve user adoption. Life sciences specific process and product enhancements from CaPSule were reused for Huahai implementation. Cutover templates from CaPSule enabled initiation of master and transactional data collection and cleansing at the early stages of the project, improving data accuracy and quality. A comprehensive view of reusable developments available in CaPSule that can be used post stabilization phase can be seen below: - Global Program Manager50M-1B USDFinance (non-banking)Review Source
Smart, professional, and competent team. But add 15% to the bid price for the real figure.
Infosys is a highly qualified SAP implementation partner. Their team was able to successfully roll out 20 company codes across 14 countries, while building an SAP from scratch, including a brand new Chart of Accounts, all related interfaces, etc. in a 6 month period, and in time for a year-end cutover. Professional, and with strong Finance acumen to back up recommended solutions and configuration. To win bids, however, it has become clear that Infosys is not above under-bidding. They have a tendency as well to wait until work has already started on a request before announcing that it is in fact 'out of scope' of their initial bid and raising requests for more money. Having dealt with them now across an entire engagement (full stack BPO and ITO outsourcing) far beyond just the SAP, over the past year, I can say that this is not unique to the SAP team. - Director Projects and Programs10B+ USDRetailReview Source
Proved to be the right partner for this particular implementation
The quality of the product delivered has met the requirements of quality and SLA. Team is higly responsive and aligned the team on expected deliverables, being at all times committed to the program. Domain and technical knowledge is very good, demonstrating understanding of business requirements and it relevant /required technology/solution.
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