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JAGGAER ONE

byJAGGAER
in
4.5
Market Presence: Source-to-Pay Suites, Strategic Sourcing Application Suites

Overview

Product Information on JAGGAER ONE

Updated 13th October 2025

What is JAGGAER ONE?

JAGGAER ONE is a software platform designed to manage procurement and supply chain processes for organizations. The software offers features for spend analysis, supplier management, sourcing, contract management, procurement operations, and invoicing. JAGGAER ONE automates workflows, supports compliance with organizational policies, and integrates with enterprise resource planning systems. The software enables users to centralize supplier information, track contract lifecycles, monitor procurement activities, and analyze spending patterns. JAGGAER ONE addresses the business need to streamline procurement operations, increase visibility into spending, and improve supplier collaboration through a unified cloud-based platform.

JAGGAER ONE Pricing

JAGGAER ONE software uses a subscription-based pricing model, where fees are typically determined by factors such as the number of users, selected modules, and transaction volumes. Pricing may vary based on organization size and specific requirements, and custom packages are often provided to meet different procurement and supply chain management needs.

Overall experience with JAGGAER ONE

PROCUREMENT LEAD
30B + USD, Healthcare and Biotech
FAVORABLE

“Automated Sourcing Platform Enhances Spend Visibility ”

5.0
Nov 3, 2025
Robust platform for all our Sourcing, Supplier management, Contract Management and Spend Analysis
Purchasing Technology Director
Gov't/PS/ED 5,000 - 50,000 Employees, Education
CRITICAL

“Have enough Admins from the start to support the modules being implemented”

3.0
Feb 19, 2024
the software offers a lot, but to utilize some of the features we have turned off (due to business processes) we need some custom feature requests and those are rarely approved. end to end reporting is also a bit challenging

About Company

Company Description

Updated 7th December 2023

JAGGAER fundamentally operates as a pioneer within the Autonomous Commerce sector. The enterprise has engineered a self-operating B2B commercial experience inclusive of buyers, suppliers, and partners utilizing Internet of Things (IoT) technology. It enables a substantial flow of goods annually, across its Enterprise Commerce Network. AI and machine learning technology underpin JAGGAER's innovative procurement solutions, aligning the requirements of buyers with the competencies of suppliers via smart-match recommendations. These solutions are designed to autonomously conduct recurrent, backstage tasks required for facilitating commerce on the enterprise level. With a workforce exceeding 1,200, the focus of JAGGAER's operations revolves around ensuring customer success.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1995
Head office location
Research Triangle Park, United States
Number of employees
1001 - 5000
Website
https://www.jaggaer.com/

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: JAGGAER ONE
Performance of JAGGAER ONE Across Market Features

JAGGAER ONE Likes & Dislikes

Like

The platform has helped deliver tangible ROI thru automating processes, improving spend visibility and reducing total number of suppliers

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Like

automation; ability to create own workflow rules

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Like

I find its user-friendly interface to be extremely beneficial. The automation and efficiencies are also quite important to my day-to-day operations as the automated information gathering and vetting makes our workflow seamless. It also facilitates better communication between procurement teams. Jaggaer One's ability to enable real-time supplier communication and help businesses mitigate risks and ensure supply continuity.

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Dislike

The time and complexity to integrate with our SAP ERP system

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Dislike

not enough granularity in supplier module permissions - a single permission gives too much access; reporting between modules requires a lot of manual work -- not able to easily get invoice spend against suppliers with specific xyz (from supplier record) because invoice reporting doesn't allow values from another module (e.g. supplier record); unable to validate conditional field requirements when user hits 'submit'; unable to set a field as required at a specific workflow step - if set as required, it's required when created;

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Dislike

Sometimes the reporting and dashboard functionalities are difficult to navigate. Integration with the legacy system was riddled with unexpected errors, disrupting workflow efficiency. Some suppliers complain about the less than intuitive supplier side interface.

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Peer Discussions

JAGGAER ONE Reviews and Ratings

4.5

(205 Ratings)

Rating Distribution

5 Star
54%
4 Star
36%
3 Star
8%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.4

Service & Support

4.3

Product Capabilities

4.4

Last 12 Months
Filter Reviews
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Reviewer Type
Reviewer's Company Size
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  • PROCUREMENT LEAD
    10B+ USD
    Healthcare and Biotech
    Review Source

    Automated Sourcing Platform Enhances Spend Visibility

    5.0
    Nov 3, 2025
    Robust platform for all our Sourcing, Supplier management, Contract Management and Spend Analysis
  • Senior Manager
    Gov't/PS/Ed
    Education
    Review Source

    Jaggare One: Streamlining Workflow through Seamless Integration

    5.0
    May 7, 2025
    I appreciate Jaggare One's ability to enhance my purchasing efficiency and supplier management. It has a logical user interface that simplifies transaction entry. It truly fits our business needs.
  • Asst. Manger Sales
    50M-1B USD
    Transportation
    Review Source

    Exploring the Centralized System of JAGGAER ONE for Spend Analytics

    4.0
    Jan 20, 2025
    JAGGAER ONE is a great tool for managing categories and improving procurement procedures and spend analysis. The inability to format the reports greatly limits the ability to fully utilize the benefits of the produced data.
  • Purchasing Analyst
    <50M USD
    Manufacturing
    Review Source

    JAGGAER ONE Streamlines Vendor Identification and Sourcing Management

    4.0
    Sep 16, 2024
    We have gained more efficiency in the procurement process and our communication and collaboration with Jaggaer through JAGGAER ONE has been enhanced. Nevertheless, the small possibility of reporting hinders forming a much broader picture of the sourcing processes we engage in.
  • Associate Director, Procurement Business
    Gov't/PS/Ed
    Education
    Review Source

    Jaggaer offers a competent suite of P2P modules that works well in higher education.

    5.0
    Jun 18, 2024
    Jaggaer offers a competent suite of P2P modules that works well in higher education. Some areas are very mature in its functionality and other areas are developing. The integrated suite offers many process efficiencies.
...
Showing Result 1-5 of 204

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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