JAGGAER ONE

I find its user-friendly interface to be extremely beneficial. The automation and efficiencies are also quite important to my day-to-day operations as the automated information gathering and vetting makes our workflow seamless. It also facilitates better communication between procurement teams. Jaggaer One's ability to enable real-time supplier communication and help businesses mitigate risks and ensure supply continuity.

automation; ability to create own workflow rules

I like the current focus to greatly enhance the analytics capabilities. I also like the stability of the platform. Lastly, the platform offers flexibility to streamline the P2P process to minimize manual intervention.

Sometimes the reporting and dashboard functionalities are difficult to navigate. Integration with the legacy system was riddled with unexpected errors, disrupting workflow efficiency. Some suppliers complain about the less than intuitive supplier side interface.

not enough granularity in supplier module permissions - a single permission gives too much access; reporting between modules requires a lot of manual work -- not able to easily get invoice spend against suppliers with specific xyz (from supplier record) because invoice reporting doesn't allow values from another module (e.g. supplier record); unable to validate conditional field requirements when user hits 'submit'; unable to set a field as required at a specific workflow step - if set as required, it's required when created;

Some modules seem very mature and others need more development. The workflow engine could use more flexibility for customer made changes. The AP module could use more options for fraud detection. The contract module could use more workflow options.