Overview
Product Information on Jiva
Updated 13th October 2025
What is Jiva?
Jiva Pricing
Overall experience with Jiva
System Architect
1B - 3B USD, Healthcare and BiotechFAVORABLE
“Implementation was a team effort for vendor, business and IT”
The vendor works in a very collaborative way, providing a great consultative approach for their platform and our business.
Case Manager
10B - 30B USD, Healthcare and BiotechCRITICAL
“Not the EMR for our company”
As an Healthcare IT professional with experience with over 10 years experience I have encountered many EMR's. This one is by far the worst product I've ever seen. I cannot see any increase in functionality, usability or overall improvement in capabilities over our previous EMR. In fact, our ability to complete tasks/work has drastically gone off a cliff (as in almost stopped). Employees are stressed to the max due to the product NOT being user friendly and having so much extra work with this product. The product is not intuitive at all. Many things are wrong or in the wrong place. Overall, it makes our work take at least 3 times longer than it did with our previous EMR. We hear that the reporting capabilities are great with ZeOmega, but have yet to see any actual proof of that. As an end user of this product that spends hours in it daily, this is the worst EMR I have ever seen or used. We have staff leaving right and left and some of it is due to this poor decision of an EMR. This product will no doubt affect our business, however, it will not be in a positive way. Steer clear!
About Company
Company Description
ZeOmega is a company that provides technology solutions to assist health plans and risk-bearing organizations in managing population health. It offers the Jiva Healthcare Enterprise Management Platform that streamlines workflow and yields proficient outcomes due to integrated features, extensive clinical content, and a robust rules engine. Leveraging its domain knowledge and understanding of population health complexities, ZeOmega tailors its delivery and deployment models to match the client's needs. ZeOmega, which started operations in 2001, is privately owned and has its headquarters in Plano, Texas.
Company Details
Company type
Private
Year Founded
2001
Head office location
Plano, United States
Number of employees
501 - 1000
Website
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Reviewer Insights for: Jiva
Performance of Jiva Across Market Features
Jiva Likes & Dislikes
The ability the customers have to do their configurations, and create new programs.
Nothing at all
Wow, this is an incredible product and the new functions are awesome!
Working with the Agile delivery in a Waterfall world.
Product is not user friendly. Takes 3 times as long to do the same work as a previous EMR. Way too many steps/clicks for simple tasks, such as a call.
Their implementation team was not flexible in terms of the project schedule.
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- Case Manager10B+ USDHealthcare and BiotechReview Source
Not the EMR for our company
As an Healthcare IT professional with experience with over 10 years experience I have encountered many EMR's. This one is by far the worst product I've ever seen. I cannot see any increase in functionality, usability or overall improvement in capabilities over our previous EMR. In fact, our ability to complete tasks/work has drastically gone off a cliff (as in almost stopped). Employees are stressed to the max due to the product NOT being user friendly and having so much extra work with this product. The product is not intuitive at all. Many things are wrong or in the wrong place. Overall, it makes our work take at least 3 times longer than it did with our previous EMR. We hear that the reporting capabilities are great with ZeOmega, but have yet to see any actual proof of that. As an end user of this product that spends hours in it daily, this is the worst EMR I have ever seen or used. We have staff leaving right and left and some of it is due to this poor decision of an EMR. This product will no doubt affect our business, however, it will not be in a positive way. Steer clear! - Director, IT Portfolio Management Office50M-1B USDHealthcare and BiotechReview Source
Over Promised, Under Delivered
Sales promised capabilities that the implementation team couldn't execute, so we spent a lot of time on customizations and continue to spend a lot of money to maintain. - System Architect1B-10B USDHealthcare and BiotechReview Source
Implementation was a team effort for vendor, business and IT
The vendor works in a very collaborative way, providing a great consultative approach for their platform and our business. - Prinicpal<50M USDHealthcare and BiotechReview Source
Excellent team to implement this product
The Zeomega team is really talented and know their product well.
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