Overview
Product Information on Josys SaaS Management
What is Josys SaaS Management?
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Overall experience with Josys SaaS Management
“Thanks to its excellent user interface, visualizing SaaS has become much easier.”
“Limited Workflow Flexibility and Time Zone Challenges Identified After Implementation”
About Company
Company Description
Josys is a SaaS and Device Management Platform provider aiming to simplify IT operations. The solutions provided by Josys are designed to give IT personnel ultimate control over their software and hardware portfolio. The system helps to visualize assets, analyze their utility trends, and automate the processes of provisioning, hence leading to better efficiency in IT operation. Josys' system also integrates with numerous applications via APIs. Consequently, this enables IT workers to have a centralized location to manage employee licenses and devices, monitor user access, and oversee software adoption. By replacing the need for multiple disparate tools and spreadsheets, Josys aids IT teams in performing more effective cost optimization as well as secure governance of company data access.
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User Sentiment About Josys SaaS Management
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Josys SaaS Management Likes & Dislikes
First, the user interface is excellent. It is designed to be highly user-friendly, featuring a clear layout that is easy to navigate even for those without technical expertise, intuitive controls, and a member list function that allows users to view a list of applications currently in use. Second, the scope of shadow TI detection is extremely broad. Since it can detect and list SaaS applications with access records at either the application or member level, it makes it easy to visualize the status of shadow IT. Third, this service excels in scalability and the ability to adapt and improve. Support responses are prompt, and new features are released frequently. Most importantly, the service provides comprehensive support, including flexible proposals tailored to our business needs and the active incorporation of feedback. Since implementation, the aspect we are most satisfied with is, without a doubt, the thorough follow-up support.
1. Where accounts and devices can be inventoried 2. Robust audit logs 3. Clear visibility into who issued accounts
1. Per User App visibility : Its incredily helpful to see exactly which apps are assigned to each user at a glance, making license management much more transparent. 2. Automated App Discovery: the platform's ability to detect used applications automatically helps us identify shadow IT and optimize our software spend. 3. Device Management Alerts:I really appreciate the automated alerts for offboarded emplyees who haven't completed their device returns; it ensures no hardware is lefr unaccounted for.
The first issue is that user-level approval can't be granted for unregistered apps. Since some applications grant access permissions based on departments or users, being able to approve access on a user-by-user basis rather than by applications would make it easier to distinguish between authorized and shadow IT. The second issue concerns app integration. Even for apps currently in use, integration capabilities vary deoending on the subscription plan, so while I recognize that technical challenges make this difficult to imolement, the system would become much easier to use if aoo integration were possible regardless of the subscription plan. The third point concerns the communication tools supported for inventory management. Since the communication tools our company management feature, we have been unable to fully implement it due to difficulties in gaining internal adoption. We believe that expanding the range of communication tools supported for inventory management would help revitalize the inventory management process.
1. I can't add more apps to the workflow. 2. The workflow time is in Pacific Time, so I need to convert it to Japan Standard Time. 3. The UX isn't very good.
Integration Limitation: As mentioned before, some automated features like account creation are limited by the specific API constrains of certain SaaS plans (e.g.,Slack).
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Josys SaaS Management Reviews and Ratings
- Associate, Real Estate50M-1B USDIT ServicesReview Source
Thanks to its excellent user interface, visualizing SaaS has become much easier.
We adopted this solution to reduce the operational burden of managing SaaS accounts, and it has enabled centralized visibility into the SaaS applications used by each individual user. In addition, we can now clearly see who is accessing which services, as well as the frequency of access to prohibited services, which has helped strengthen our overall IT security posture. For application inventory purposes, the lack of integration with the communication tools we use internally means we need to consider alternative methods. From a security configuration perspective, it would be even more beneficial if application usage permissions could be configured on a per-user basis. - It Security & Risk Management Associate50M-1B USDIT ServicesReview Source
Automated App Discovery and Device Alerts Stand Out in Josys Platform
We are overall satisfied with Josys for managing pur SaaS systems and IT assets. While we encountered some technical limitations - for examples, automatic account creation for slack is restricted depending on the subscription plan (due to slack's own API constraints) - the plat form remains highly effective for other core tasks. Aside from the minor limitation, it has significantly streamlined our onboarding and off boarding workflows - Audit Manager<50M USDHealthcare and BiotechReview Source
Detection Of Unauthorized SaaS Praised While Issue Resolution Remains A Challenge
As the person in charge of ISMS(ISO/IEC 27001), I need to explain our company's compliance to external auditors. WHen I show them thet we've implemented JOSYS and the screen, they are convinced. - IT Manager<50M USDIT ServicesReview Source
Centralized Account and Device Management Improves Employee Offboarding Efficiency
Introducing Josys has been extremely helpful, as it has enabled us to establish a system for centrally managing both accounts and devices. - Manager1B-10B USDFinance (non-banking)Review Source
Managing Accounts and Devices in One Place Enhances Efficiency and Organization
We had been managing account and device information in spreadsheets, which often led to missing data and time-consuming updates. By centralizing everything in one place, we were able to significantly improve efficiency.