Overview
Product Information on Khoros Communities
Updated 13th October 2025
What is Khoros Communities?
Khoros Communities Pricing
Overall experience with Khoros Communities
It Support Associate
500M - 1B USD, Services (non-Government)FAVORABLE
“Product Enables Wide-Ranging Community Support and Expert Engagement Across Platforms”
I like how the product supports a large and also geographically distributed communities leading to expansive discussions with expert responses. It also integrates seamlessly with customer engagement ecosystems allowing better issues escalation between community platforms and social channels and this contributes to deeper collaboration from the support. I also like its strong moderation and analytical abilities allowing my department to maintain productive and safe communities at the same time measuring the ongoing participation trends.
Director of Community
50M - 250M USD, IT ServicesCRITICAL
“Frequent Support Issues and Reporting Gaps Challenge Effective Use of Khoros Aurora”
We recently released our customer community to Khoros Aurora and have found the functionality, customer support and speed of improvement severely lacking.
About Company
Company Description
IgniteTech is a company that primarily focuses on developing enterprise software. The main offering of IgniteTech is a platform designed to assist organizations in revenue growth, expense optimization, and speeding up transformation. This is achieved through a unique model which offers customers access to all the products in IgniteTech's portfolio.
Company Details
Company type
Private
Head office location
Austin, United States
Number of employees
51 - 200
Website
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
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Khoros Communities Reviews and Ratings
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- It Support Associate50M-1B USDServices (non-Government)Review Source
Product Enables Wide-Ranging Community Support and Expert Engagement Across Platforms
I like how the product supports a large and also geographically distributed communities leading to expansive discussions with expert responses. It also integrates seamlessly with customer engagement ecosystems allowing better issues escalation between community platforms and social channels and this contributes to deeper collaboration from the support. I also like its strong moderation and analytical abilities allowing my department to maintain productive and safe communities at the same time measuring the ongoing participation trends. - Director of Community50M-1B USDIT ServicesReview Source
Frequent Support Issues and Reporting Gaps Challenge Effective Use of Khoros Aurora
We recently released our customer community to Khoros Aurora and have found the functionality, customer support and speed of improvement severely lacking.
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