Overview
Product Information on Khoros Social Marketing
What is Khoros Social Marketing?
Khoros Social Marketing Pricing
Overall experience with Khoros Social Marketing
“Khoros: Simplifying Social Listening and Boosting Productivity”
“Khoros Marketing for effective social media marketing.”
About Company
Company Description
Khoros specializes in providing customer engagement solutions for numerous global brands. With the utilization of over 20 patented technologies, the Khoros platform integralizes aspects of customer engagement such as digital contact centers, messaging, chat, online brand communities, Customer Experience (CX) analytics, and social media management. By leveraging Artificial Intelligence (AI), the daily digital interactions powered by Khoros are transformed into valuable insights. The extensive services provided by Khoros aim to foster connections between brands and their customers throughout the digital journey.
Company Details
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Khoros Social Marketing
Deciding Factors: Khoros Social Marketing Vs. Market Average
Performance of Khoros Social Marketing Across Market Features
Khoros Social Marketing Likes & Dislikes
The dashboard set up and its efficiency to pull in the content. It also allows you to interact with the content through the tool and show you the details like past interactions, profile.
Read Full ReviewKhoros Marketing drives promotion and improves productivity., we can get faster insight from peers.
Read Full Review1. Great platform to involve different stakeholders within the company. 2. It offers user-friendly operation, with the flexibility to incorporate additional features tailored to your requirements, making it suitable for both basic and advance social media automation needs. 3. Taking into account the amount of comments we daily receive, it's easy for the team to monitor and engage with the community.
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I dislike that it glitches and stops pulling in the content suddenly without displaying any error, also, when the load on the tool increases it lags and eventually hampers the productivity. I also dislike the fact that it sometimes pulls in the content very late.
Read Full ReviewKhoros Marketing should improve their interface and customer support as wee are not getting the faster solutions from the technology support team.
Read Full Review1. There is not an easy way to undersnd where you left off when monitoring streams. 2. It could be very expensive compared to their competitors. 3. The analytics of the software is not as strong as the content or listening.
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Peer Discussions
Khoros Social Marketing Reviews and Ratings
- MARKETING ASSOCIATE<50M USDMediaReview Source
Khoros: Simplifying Social Listening and Boosting Productivity
I like that it is easy to do social listening with Khoros and how it allows you to take multiple actions by selecting individual and multiple posts from different dashboards making the work faster and more efficient. - DIGITAL MARKETING MANAGER50M-1B USDTelecommunicationReview Source
Powerful platform for Social Media Communications
The experience with Khoros Social Marketing has been good. It helps to organize content and receive approvals for publishing. - OFFICER50M-1B USDConstructionReview Source
One of the best social media tools
Khoros is excellent as we have a large number of accounts and channels and a large volume of content so juggling that manually would be virtually impossible. It's not without it's flaws but it is marketedly better than its Christmas-vegetable relation. It is very helpful for doing what it says it will do and helping to programme social networking posts. - SENIOR MEMBER TECHNICAL1B-10B USDFinance (non-banking)Review Source
Khoros Social Marketing for Focused Branding and Unparallel Insights.
Khoros Social Marketing helps our organization with social strategic services. Khoros bridges the gap to communicate with end customer, stakeholders through social media. Using khoros social marketing we can collect, monitor and analyze the customer interaction and market trends in real time so that we can do branding and marketing according to it and track the progress effortlessly. Khoros helps to achieve our foal without compromising governance and compliance rules on social media. - TECHNICAL CONSULTING ENGINEER10B+ USDIT ServicesReview Source
Khoros Benefits
The way we managed our social marketing before implementing Khoros into our team is totally different how it became after implementing it. It allowed us to achieve our social goals with confidence.