Name: Khoros Social Media Management
Rating: 4.2 (111 reviews)

Overview

Product Information on Khoros Social Media Management

Updated 13th October 2025

What is Khoros Social Media Management?

Khoros Social Marketing is a software designed to help businesses manage and optimize their presence across multiple social media channels. The software enables scheduling, publishing, and monitoring of social media content, as well as facilitating engagement and response to audience interactions. It provides analytics and reporting features that allow users to measure the performance of social media campaigns and content. The software supports collaboration among teams, allows workflow automation, and includes tools for managing approvals and content calendars. Khoros Social Marketing addresses the challenge of coordinating effective communication and engagement on social platforms, streamlining the management of social marketing efforts for organizations.

Overall experience with Khoros Social Media Management

MARKETING ASSOCIATE

<50M USD, Media

FAVORABLE

“Khoros: Simplifying Social Listening and Boosting Productivity”

4.0

Jun 3, 2024

I like that it is easy to do social listening with Khoros and how it allows you to take multiple actions by selecting individual and multiple posts from different dashboards making the work faster and more efficient.

SENIOR RESEARCH MANAGER

1B - 3B USD, Media

CRITICAL

“Overall fine, but would recommend other tools instead.”

3.0

Feb 29, 2024

Khoros generally works fine but I constantly have issues with tags they can never fix.

About Company

Company Description

IgniteTech is a company that primarily focuses on developing enterprise software. The main offering of IgniteTech is a platform designed to assist organizations in revenue growth, expense optimization, and speeding up transformation. This is achieved through a unique model which offers customers access to all the products in IgniteTech's portfolio.

Company Details

Company type

Private

Head office location

Austin, United States

Number of employees

51 - 200

Website

http://www.ignitetech.com

Do You Manage Peer Insights at IgniteTech?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Khoros Social Media Management

Deciding Factors: Khoros Social Media Management Vs. Market Average

Performance of Khoros Social Media Management Across Market Features

Khoros Social Media Management Likes & Dislikes

The dashboard set up and its efficiency to pull in the content. It also allows you to interact with the content through the tool and show you the details like past interactions, profile.

The amount of metrics it has that can me tricky to find on native social platforms.

1. Great platform to involve different stakeholders within the company. 2. It offers user-friendly operation, with the flexibility to incorporate additional features tailored to your requirements, making it suitable for both basic and advance social media automation needs. 3. Taking into account the amount of comments we daily receive, it's easy for the team to monitor and engage with the community.

I dislike that it glitches and stops pulling in the content suddenly without displaying any error, also, when the load on the tool increases it lags and eventually hampers the productivity. I also dislike the fact that it sometimes pulls in the content very late.

The tagging issue, sometimes it completely misses posts, wrong metrics sometimes

1. There is not an easy way to undersnd where you left off when monitoring streams. 2. It could be very expensive compared to their competitors. 3. The analytics of the software is not as strong as the content or listening.

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Peer Discussions

Khoros Social Media Management Reviews and Ratings

Recommended Gartner Insights

Market Guide for Social Marketing Management (Transitioning to Social Media Management and Listening)

<50M USD

Media

Review Source

Khoros: Simplifying Social Listening and Boosting Productivity

1B-10B USD

Overall fine, but would recommend other tools instead.

DIGITAL MARKETING MANAGER

50M-1B USD

Telecommunication

Powerful platform for Social Media Communications

Feb 13, 2024

The experience with Khoros Social Marketing has been good. It helps to organize content and receive approvals for publishing.

OFFICER

Construction

One of the best social media tools

5.0

Mar 7, 2023

Khoros is excellent as we have a large number of accounts and channels and a large volume of content so juggling that manually would be virtually impossible. It's not without it's flaws but it is marketedly better than its Christmas-vegetable relation. It is very helpful for doing what it says it will do and helping to programme social networking posts.

SENIOR MEMBER TECHNICAL

Finance (non-banking)

Khoros Social Marketing for Focused Branding and Unparallel Insights.

Feb 23, 2023

Khoros Social Marketing helps our organization with social strategic services. Khoros bridges the gap to communicate with end customer, stakeholders through social media. Using khoros social marketing we can collect, monitor and analyze the customer interaction and market trends in real time so that we can do branding and marketing according to it and track the progress effortlessly. Khoros helps to achieve our foal without compromising governance and compliance rules on social media.

Overview

Product Information on Khoros Social Media Management

What is Khoros Social Media Management?

Khoros Social Media Management Pricing

Overall experience with Khoros Social Media Management

“Khoros: Simplifying Social Listening and Boosting Productivity”

“Overall fine, but would recommend other tools instead.”

About Company

Company Description

Company Details

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Khoros Social Media Management

Deciding Factors: Khoros Social Media Management Vs. Market Average

Performance of Khoros Social Media Management Across Market Features

Khoros Social Media Management Likes & Dislikes

Top Khoros Social Media Management Alternatives

1. Hootsuite

2. Zoho Social

3. Sprout Social

Peer Discussions

Khoros Social Media Management Reviews and Ratings

Recommended Gartner Insights

About Company

Company Description

Company Details

Reviewer Insights for: Khoros Social Media Management

Deciding Factors: Khoros Social Media Management Vs. Market Average

Performance of Khoros Social Media Management Across Market Features

Khoros Social Media Management Likes & Dislikes

Top Khoros Social Media Management Alternatives

1. Hootsuite

2. Zoho Social

3. Sprout Social

Khoros Social Media Management Reviews and Ratings

Khoros: Simplifying Social Listening and Boosting Productivity

Overall fine, but would recommend other tools instead.

Powerful platform for Social Media Communications

One of the best social media tools

Khoros Social Marketing for Focused Branding and Unparallel Insights.

4.2

(111 Ratings)

Rating Distribution

Customer Experience

Product Capabilities