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  3. Khoros Social Media Management
Logo of Khoros Social Media Management

Khoros Social Media Management

byIgniteTech
in
3.4
Market Presence: Social Marketing Management (Transitioning to Social Media Management and Listening), Social Analytics Applications

Overview

Product Information on Khoros Social Media Management

Updated 13th October 2025

What is Khoros Social Media Management?

Khoros Social Marketing is a software designed to help businesses manage and optimize their presence across multiple social media channels. The software enables scheduling, publishing, and monitoring of social media content, as well as facilitating engagement and response to audience interactions. It provides analytics and reporting features that allow users to measure the performance of social media campaigns and content. The software supports collaboration among teams, allows workflow automation, and includes tools for managing approvals and content calendars. Khoros Social Marketing addresses the challenge of coordinating effective communication and engagement on social platforms, streamlining the management of social marketing efforts for organizations.

Khoros Social Media Management Pricing

Khoros Social Marketing software uses a subscription-based pricing model, with costs determined by factors such as the number of users, social media accounts connected, and included features or modules. Pricing levels vary based on selected package options, and custom enterprise plans may be available for organizations with specific requirements.

Overall experience with Khoros Social Media Management

Diseñador gráfico
10B - 30B USD, Manufacturing
FAVORABLE

“Many more than marketing campaigns ”

4.0
Jul 18, 2019
Khoros Marketing solution came at the right time that we needed to boost our company, as an expert in digital marketing it is essential to have a platform and marketing application that is the fundamental basis to connect with customers and business partners. We have been using Khoros Marketing solution for several years and it has allowed us to have a presence in social networks and other digital doors that are now available to make our brand and products known.
SENIOR RESEARCH MANAGER
1B - 3B USD, Media
CRITICAL

“Overall fine, but would recommend other tools instead.”

3.0
Feb 29, 2024
Khoros generally works fine but I constantly have issues with tags they can never fix.

About Company

Company Description

Updated 24th March 2025

IgniteTech is a company that primarily focuses on developing enterprise software. The main offering of IgniteTech is a platform designed to assist organizations in revenue growth, expense optimization, and speeding up transformation. This is achieved through a unique model which offers customers access to all the products in IgniteTech's portfolio.

Company Details

Updated 29th April 2025
Company type
Private
Head office location
Austin, United States
Number of employees
51 - 200
Website
http://www.ignitetech.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Khoros Social Media Management
Performance of Khoros Social Media Management Across Market Features

Khoros Social Media Management Likes & Dislikes

Like

Khoros Marketing solution allows us to carry out marketing campaigns to reach a market and new customers, while allowing us to keep what we already have, allows integration with more popular social networks, managed through the platform, which allows you to view notifications of the changes produced and be on top of the comments of our customers, through the interface of Khoros Marketing solution I can visualize all the modules to carry out the marketing that our company needs, it has integrations that allow us to use third party services from the platform of Khoros Marketing solution, which allows to expand the possibilities of the portal.

Like

The amount of metrics it has that can me tricky to find on native social platforms.

Like

Its nice to have everything on one platform and to schedule posts.The spredfast team is very responsive with queries.

Dislike

I have had difficulties to integrate the platform with Instagram and Facebook, which is annoying, I think it is a weak point that should be strengthened.

Dislike

The tagging issue, sometimes it completely misses posts, wrong metrics sometimes

Dislike

Due to some API restrictions not able to export all the data, but the data is available from the native platforms.

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Peer Discussions

Khoros Social Media Management Reviews and Ratings

Showing data for 20 ratings and reviews for Social Analytics Applications market. View all 111 ratings and reviews across markets for a complete picture.

3.4

(20 Ratings)

Rating Distribution

5 Star
50%
4 Star
30%
3 Star
15%
2 Star
5%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Planning & Transition

5.0

Delivery & Execution

5.0

Integration & Deployment

4.1

Service & Support

4.0

Product Capabilities

4.2

Filter Reviews
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Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
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Reviewer's Job Function
  • SENIOR RESEARCH MANAGER
    1B-10B USD
    Media
    Review Source

    Overall fine, but would recommend other tools instead.

    3.0
    Feb 29, 2024
    Khoros generally works fine but I constantly have issues with tags they can never fix.
  • Diseñador gráfico
    10B+ USD
    Manufacturing
    Review Source

    Many more than marketing campaigns

    4.0
    Jul 17, 2019
    Khoros Marketing solution came at the right time that we needed to boost our company, as an expert in digital marketing it is essential to have a platform and marketing application that is the fundamental basis to connect with customers and business partners. We have been using Khoros Marketing solution for several years and it has allowed us to have a presence in social networks and other digital doors that are now available to make our brand and products known.
  • Team leader Worldtours
    <50M USD
    IT Services
    Review Source

    ¡ ideal program to organize digital assets!

    3.0
    Jul 8, 2019
    It is a program with different options to manage your brands in seconds using their standard templates, which you can customize and also record records, brands, customers and suppliers. It provides a complete picture of what is happening in the name of your brand and how it is performing on social networks. The other thing that I like is that you can save all the transcripts and store them in the cloud and, when you need them, you can see them as an advanced technology application. Protect the value of your brand, from a centralized location among users, accounts and teams
  • Digital Marketing
    <50M USD
    Media
    Review Source

    Create marketing strategies in a great way.

    3.0
    Jul 9, 2019
    With this software we have been able to see other companies publish, make an analysis and, therefore, create new marketing strategies to establish guidelines that allow us to compete in a great way. In addition to this we have also been able to monitor everything within our business with the help of marketing software Khoros.
  • Bussiness technology analyst
    50M-1B USD
    Services (non-Government)
    Review Source

    A comprehensive social media management tool with a responsive support team.

    4.0
    Jun 24, 2019
    This tool is used by my organization to monitor social media channels for our client.This has a easy to use interface.Its easy to schedule post with multiple accounts.Features such as actionable insights enables you to have all the information about the market.The ability to control our posts in all possible ways is what this tool has to offer.Sometimes this tool runs slow even on a fast machine.
Showing Result 1-5 of 20

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