Overview
Product Information on Kibo Composable Commerce Platform
What is Kibo Composable Commerce Platform?
Kibo Composable Commerce Platform Pricing
Kibo Composable Commerce Platform Product Images
Overall experience with Kibo Composable Commerce Platform
“Integrated Order Management Enhances Fulfillment and Operations for eCommerce Businesses”
“KIBO Product in MENA & Asia ”
About Company
Company Description
Kibo Commerce is a composable digital commerce platform for retailers, manufacturers, distributors, and wholesalers who want to simplify the complexity in their businesses and deliver modern customer experiences. Kibo's modular commerce platform supports experiences that span Order Management, eCommerce, and Subscriptions.
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Reviewer Insights for: Kibo Composable Commerce Platform
Performance of Kibo Composable Commerce Platform Across Market Features
Kibo Composable Commerce Platform Likes & Dislikes
Integrated Order Management System is a big differentiator for Kibo vs other competitors in the eCommerce Space. Full support for fulfillment options like BOPIS and BODFS. Advanced Order Management for Operations and Customer Support, built in CMS for businesses to update promotions, and easier for businesses to create or update landing pages.
multi site fulfillment, order consolidation, ability to customize BPM
Robust OMS Capabilities: Order Routing and Inventory Management. Fulfillment Interface to manage order fulfillment without an integration needed.
One opportunity to further maximize the value proposition would be to provide better support around integrating key Kibo services for Loyalty programs.
discount capability, custom alerts, API schemas can be improved
Complex and repetitive admin interface; limited core customization; support responsiveness for non-standard issues
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Peer Discussions
Kibo Composable Commerce Platform Reviews and Ratings
- Director of IT1B-10B USDRetailReview Source
Integrated Order Management Enhances Fulfillment and Operations for eCommerce Businesses
A good partner who has been supporting our business objectives from day 1. Access to key leaders has been a big plus in helping to enable key business functions. - Head of Unified Commerce50M-1B USDServices (non-Government)Review Source
Strengths in Order Management But Customization and Support Present Challenges
Overall, our experience with Kibo has been positive, particularly due to its reliable OMS capabilities and robust real-time inventory management. However, we encountered some challenges: the setup process in the admin interface can be overly complex and repetitive, especially within Order Routing configurations; core customization is limited; and technical support responsivness was occasionally slow when addressing non-standard issues. Despite these areas for improvement, the system consistently delivered good overall value. - Global Head of Digital Infrastructure and Technology50M-1B USDConsumer GoodsReview Source
No regrets
greater partnership, eye-level communication, and management support when needed. - Product Owner50M-1B USDConsumer GoodsReview Source
Flexible OMS with strong integration capabilities
Overall Kibo provides a solid OMS platform with a wide range of features. - Product Manager1B-10B USDRetailReview Source
KIBO Product in MENA & Asia
Certain basic functions not part of product suite that are predominant in the Middle east region