Overview
Product Information on KnowBe4 Cloud Email Security
What is KnowBe4 Cloud Email Security?
KnowBe4 Cloud Email Security Pricing
Overall experience with KnowBe4 Cloud Email Security
“Automated Knowbe4 Cloud Email Security Setup Streamlines Microsoft 365 Integration Process”
“Phishing Simulations Effective But Reporting and Assessment Setup Presents Difficulties”
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Email Security
About Company
Company Description
KnowBe4, the provider of the security awareness and compliance training and simulated social engineering platform, is used by nearly 70,000 organizations worldwide. KnowBe4 helps organizations address the human element of security by raising awareness of ransomware, CEO fraud and other social engineering tactics through a new-school approach to security awareness and compliance training. KnowBe4 empowers your workforce to make smarter security decisions every day.
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User Sentiment About KnowBe4 Cloud Email Security
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Performance of KnowBe4 Cloud Email Security Across Market Features
KnowBe4 Cloud Email Security Likes & Dislikes
The dashboard breaks down the dangerous, suspicious, and graymail, then Spam, and you can click into each category without having to load an entire list then filter afterwards. The allow/Deny list it has built in is also very useful and can be added with a click, along with the URL rewriting - however I would suggest you also manually add the allow/deny rules for addresses and domains that you put into KB4 defend, in your exchange in case you ever switch security tools so that you dont lose them. I also like that it has the ability to insert the colorful banners to alert users of what kind of topics or dangers are present in the email. Another great feature is that when you first roll it out, it can be to just a target group, or everyone, and you can enable silent mode so that it doesnt start putting banners into all your emails until its ready and has learned your environment better. There is an investigate function of the review emails section, where on each email you can see where in the users mailbox the email currently sits, whether or not the user has clicked any links or replied, and you can view the email in the defend dashboard too, really make the tool extremely useful for troubleshooting and review.
The dashboard breaks down the dangerous, suspicious, and graymail, then Spam, and you can click into each category without having to load an entire list then filter afterwards. The allow/Deny list it has built in is also very useful and can be added with a click, along with the URL rewriting - however I would suggest you also manually add the allow/deny rules for addresses and domains that you put into KB4 defend, in your exchange in case you ever switch security tools so that you dont lose them. I also like that it has the ability to insert the colorful banners to alert users of what kind of topics or dangers are present in the email. Another great feature is that when you first roll it out, it can be to just a target group, or everyone, and you can enable silent mode so that it doesnt start putting banners into all your emails until its ready and has learned your environment better. There is an investigate function of the review emails section, where on each email you can see where in the users mailbox the email currently sits, whether or not the user has clicked any links or replied, and you can view the email in the defend dashboard too, really make the tool extremely useful for troubleshooting and review.
The dashboard breaks down the dangerous, suspicious, and graymail, then Spam, and you can click into each category without having to load an entire list then filter afterwards. The allow/Deny list it has built in is also very useful and can be added with a click, along with the URL rewriting - however I would suggest you also manually add the allow/deny rules for addresses and domains that you put into KB4 defend, in your exchange in case you ever switch security tools so that you dont lose them. I also like that it has the ability to insert the colorful banners to alert users of what kind of topics or dangers are present in the email. Another great feature is that when you first roll it out, it can be to just a target group, or everyone, and you can enable silent mode so that it doesnt start putting banners into all your emails until its ready and has learned your environment better. There is an investigate function of the review emails section, where on each email you can see where in the users mailbox the email currently sits, whether or not the user has clicked any links or replied, and you can view the email in the defend dashboard too, really make the tool extremely useful for troubleshooting and review.
1) Some functionalities - setting up assessments and sending out communication through the dashboard are complex and not very intuitive 2) While additional training is available on request, the process is tedious and time consuming, which creates challenges for teams and regions that rely on them 3) The VRO score does not accurately reflect the overall risk level when an organization does not utilize the full suite of Knowbe4 products, which can lead to misinterpretation of the overall risk level. Additionally, new users are regularly onboarded and having their risk score remain high for 90 days inaccurately skews the organization's overall risk score, making improvements difficult.
1) Some functionalities - setting up assessments and sending out communication through the dashboard are complex and not very intuitive 2) While additional training is available on request, the process is tedious and time consuming, which creates challenges for teams and regions that rely on them 3) The VRO score does not accurately reflect the overall risk level when an organization does not utilize the full suite of Knowbe4 products, which can lead to misinterpretation of the overall risk level. Additionally, new users are regularly onboarded and having their risk score remain high for 90 days inaccurately skews the organization's overall risk score, making improvements difficult.
1) Some functionalities - setting up assessments and sending out communication through the dashboard are complex and not very intuitive 2) While additional training is available on request, the process is tedious and time consuming, which creates challenges for teams and regions that rely on them 3) The VRO score does not accurately reflect the overall risk level when an organization does not utilize the full suite of Knowbe4 products, which can lead to misinterpretation of the overall risk level. Additionally, new users are regularly onboarded and having their risk score remain high for 90 days inaccurately skews the organization's overall risk score, making improvements difficult.
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KnowBe4 Cloud Email Security Reviews and Ratings
- Manager, IT Security and Risk Management50M-1B USDHealthcare and BiotechReview Source
Automated Knowbe4 Cloud Email Security Setup Streamlines Microsoft 365 Integration Process
The Knowbe4 Cloud Email Security, aka Knowbe4 Defend, in relation to Microsoft 365 - has a lot of setup involved, but luckily its almost all automated with a script that KB4 pre-built to connect the services in your Azure environment. The deployment team and the engineer we had ere very good, communicated well and timely, and the engineer knew how to fix certain pain points, which were mainly just customization options that we were choosing to enforce outside the regular deployment plan the provided to us. Once it was up and running, like any other AI tool, it takes time to learn your environment and then fine tune its detections. The dashboards and email notifications are exceptional.