Overview
Service Information on Kyndryl Public Cloud IT Transformation Services
Updated 9th December 2025
What is Kyndryl Public Cloud IT Transformation Services?
Kyndryl Public Cloud IT Transformation Services Pricing
Overall experience with Kyndryl Public Cloud IT Transformation Services
IT Associate
3B - 10B USD, RetailFAVORABLE
“Resource Bottlenecks and Siloed Teams Impact Issue Resolution in KCNS BAU”
ENGINEER
50M - 250M USD, SoftwareCRITICAL
“Highlighting the Strengths and Weaknesses of Kynfryl's Transformation Services”
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
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About Company
Company Description
Kyndryl is a global IT services company headquartered in New York, United States, with operations spanning over 60 countries and a workforce of approximately 90,000 employees. The company designs, builds, manages, and modernizes mission-critical technology systems for businesses worldwide. With deep expertise across industries and a commitment to innovation, Kyndryl empowers organizations to achieve operational excellence and digital transformation by co-creating solutions with their partners and customers worldwide. Its core service areas include cloud infrastructure, mainframe modernization, AI operations, enterprise networking, network services, digital workplace solutions, and cybersecurity—enabling clients to navigate complex IT environments with agility and resilience.
Company Details
Company type
Public
Year Founded
2021
Head office location
New York, New York, United States
Number of employees
10001+
Annual Revenue
10B-30B USD
Website
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Peer Discussions
Kyndryl Public Cloud IT Transformation Services Reviews and Ratings
- IT Associate1B-10B USDRetailReview Source
Resource Bottlenecks and Siloed Teams Impact Issue Resolution in KCNS BAU
Was not sure if this survey was based off of the recent Staff Augmentation or the Kyndryl CNS BAU. I have entered my ratings based on the KCNS BAU. The team has been responsive to acknowledging requests, but timely execution is sometimes a problem. We have had tickets and other requests that have sat for days with no action taken. It seems there is a bottleneck with the resources as all requests funnel through 2 SME level before the juniors action anything. If one or both of the SMEs are out of the office or busy on other tickets or clients, it seems nothing gets worked on. When the team does work on the issues, the tasks are usually completed in a timely manner and good notes are made. For KCNS as a whole, the different teams windows, linux, db, etc. seem to work in a siloed way, this I feel causes a lot of disconnect and also makes it where we have to repeat information multiple times to multiple people/teams, and even then it doesn't always seem to get disseminated to everyone. Kyndryl has been great in responding to tasks such as Staff Augmentation or requests for services that are not part of standard contract.
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