Overview
Product Information on Lighthouse
What is Lighthouse?
Lighthouse Pricing
Overall experience with Lighthouse
“The platform enables efficient document drafting and publishing to update help articles”
“Lighthouse: Bridging Information Accessibility, Yet Limiting Collaboration”
About Company
Company Description
KMS Lighthouse is a company that focuses on enhancing business interactions through the implementation of knowledge management solutions. The main problem that Lighthouse addresses is providing immediate answers to issues or queries raised by customers and employees. The firm uses advanced technologies to develop these solutions. Their robust system increases productivity and efficiency by offering a database of digitised knowledge that is simple to update or collaborate on. An additional feature of the firm's system is its ease of integration with existing applications such as operational systems, chatbots, virtual assistants, and others via open API. The Lighthouse system is designed for simple navigation in the user's natural language, facilitating seamless adoption. This ultimately enhances communication, improves user experiences and boosts engagement.
Company Details
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Lighthouse
Performance of Lighthouse Across Market Features
Lighthouse Likes & Dislikes
It supports a wide range of file formats and has so many customization options that we created an effective Internal Knowledge Base for our employees to seek help when they need it.
Read Full ReviewLighthouse made the uploading of documents quite simple hence making the knowledge easily accessible for the team. With the search function I was able to dig out some treasures from the knowledge base and make hidden information available.
Read Full ReviewIt is easy to navigate and find articles needed for the workplace and its all in one spot. Their support team is always there willing to help or assist in any way.
Read Full Review
Sometimes we experience some formatting issues. Although there are many formatting features available that would suit most.
Read Full ReviewLighthouse does not have a real time co-editing feature to enable editing of the same document by different individuals is a challenging process. This greatly limits the flow of information and collaborative learning.
Read Full ReviewMore control over customization is required and more integrations with other products will be advantageous.
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Peer Discussions
Lighthouse Reviews and Ratings
- Human Resource Officer50M-1B USDTransportationReview Source
The platform enables efficient document drafting and publishing to update help articles
The platform provides an extensive knowledge base builder which allows for the efficient creation and facilitates updates of our ever-changing documentation of all kinds. - Manager Of Student Support ServicesGov't/PS/EdEducationReview Source
Very effective tool to get articles into a repository for quick access and tagging
This tool excels in centralizing and organizing our institution knowledge such as documents, training materials, and best practices, facilitating access to help content within the same place. - CSM50M-1B USDSoftwareReview Source
Centralized Documentation Makes Information Easily Accessible for Organizational Needs
Easy to use. I also enjoy it because it is where my organization houses all of our documentation - Senior Information Technology Specialist50M-1B USDTransportationReview Source
Really outstanding knowledge retrieval and management with excellent AI capabilities
I am really happy with it and it has helped us create a great knowledge base with AI capabilities which is hard to find with its competitors. - ScientistGov't/PS/EdEducationReview Source
Lighthouse: Bridging Information Accessibility, Yet Limiting Collaboration
Lighthouse gives me a simple way of storing and retrieving knowledge. Nevertheless, it lacks some collaborative elements that would otherwise make it an effective tool for creating a vibrant knowledge exchange community.