Overview
Product Information on LogRocket
What is LogRocket?
LogRocket Pricing
Overall experience with LogRocket
“LogRocket: A Simplified Approach to Product Tracking”
About Company
Company Description
LogRocket is a tool that merges session replay, product analytics, and error tracking, enabling software teams to craft an optimal product experience. It's principal focus lies in resolving the critical business issue of enhancing product functionality and user experience.
Company Details
Do You Manage Peer Insights at LogRocket?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: LogRocket
Deciding Factors: LogRocket Vs. Market Average
Performance of LogRocket Across Market Features
LogRocket Likes & Dislikes
- Easy session tracking - Nice and clean UX - Easy way to get started and set up across different apps/products
LogRocket is remarkably accurate and does a great job catching exceptions right where they happen. LogRocket's view of the session to watch the user navigate and use our application is wonderful. LogRocket does a great job notifying us when there is a problem, even through integrations with other apps in our organizations. LogRocket allows us to filter sensitive or personal information, making it easy to allow any engineer to look at the results without the risk of disclosure. Integrating LogRocket with other analytics tools is easy.
I really like that I can go live and see exactly what the user is seeing when doing a phone consultation. While there is a bit of a lag, it makes it even easier to assist the user with resolving their issue.
Sometimes you have to sit through watching a lot of user sessions before finding out what may have gone wrong.
The issues feature, combining notifications together into behaviors that fit a pattern works well but sometimes a little less than ideal. Still, much easier than trying to triage with a human. So many great features are still unavailable at the level we're paying.
Sometimes when I look up a user, it says that there isn't a recent session, but then I'll select the view more button and a recent session will populate. I haven't looked into why this discrepancy occurred, so it is possible that it is my user error. In any case, I know how to work around it but it does occasionally get frustrating.
Top LogRocket Alternatives
Peer Discussions
LogRocket Reviews and Ratings
- Designer<50M USDServices (non-Government)Review Source
LogRocket: A Simplified Approach to Product Tracking
Overall, I find LogRocket super easy to use and very helpful when it comes to tracking how people are using your product. - Senior Director of Software Development50M-1B USDBankingReview Source
Usability Insights and Client Exception Monitoring in a Single Tool
LogRocket has given us insight into how our product performs and is used in the wild. We enjoy viewing user sessions, especially after LogRocket informs us of a problem in production. - Senior Borrower Success Associate<50M USDBankingReview Source
Understanding Customer's Digital Experience with Advanced Tech Tool
This platform is very helpful for assisting customers who have technical issues with our website. It makes it easy to see exactly what it is they are seeing and understand if they are using the correct web browsers to utilize our site. - Director of Operations<50M USDBankingReview Source
Quality Product, Indispensable for User Experience
Extremely easy to use, provides quality information on user experience and how users interact with the site. - ADVANCED INFRASTRUCTURE TEAM LEAD<50M USDIT ServicesReview Source
LogRocket Enables empower Web application and make our life easier.
Very useful to have insight on production apps performance and monitoring