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  3. Google Analytics
Logo of Google Analytics

Google Analytics

byGoogle
in Web, Product and Digital Experience Analytics
4.4

Overview

Product Information on Google Analytics

Updated 13th October 2025

What is Google Analytics?

Google Analytics is a software that provides tools for tracking and analyzing website and application traffic. The software enables users to collect data on visitor behavior, session duration, page views, traffic sources, and device usage. It offers features for event tracking, custom reporting, goal setting, and audience segmentation, allowing users to gain insights into how digital content is accessed and interacted with. By aggregating and visualizing data, the software supports organizations in understanding user engagement and optimizing digital marketing strategies. It addresses the business problem of measuring the effectiveness of digital presence and supports decision-making for content and campaign improvement.

Google Analytics Pricing

Google Analytics software uses a freemium pricing model structure, offering a basic version at no cost and an advanced version known as Google Analytics 360 available through subscription with tiered pricing based on usage and additional features, such as increased data limits and advanced analytics capabilities.

Overall experience with Google Analytics

Product Manager
50M - 250M USD, Media
FAVORABLE

“Google Analytics Provides Insightful Data but Presents a Steep Learning Curve”

4.0
Jan 30, 2026
Overall, Google Analytics has been a reliable daily tool for understanding user behavior and tracking key site metrics. Standard reports make it easy to monitor performance at a high level, while Explorations are powerful for deeper analysis around feature usage, funnels and experiments. It works especially well for validating product changes and identifying trends over time.
Marketing Manager And UX Designer
<50M USD, Software
CRITICAL

“Difficult to use, tries to be too clever.”

3.0
Jan 7, 2025
Can provide extremely detailed website analytics, but ease of use is very poor.

About Company

Company Description

Updated 25th July 2024

Googlers is a company that creates products intended to create opportunities for an extensive audience, regardless of their location across the globe. The company values diverse perspectives, imaginations and non-conformity to predefined norms and impossibilities. The goal is to build products while incorporating uniqueness of each individual involved in this process, aiming to make their products accessible and useful to all.

Company Details

Updated 11th November 2024
Company type
Public
Year Founded
1998
Head office location
Mountain View, CA, United States
Annual Revenue
30B+ USD
Website
www.google.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Google Analytics
Deciding Factors: Google Analytics Vs. Market Average
Performance of Google Analytics Across Market Features

Google Analytics Likes & Dislikes

Like

The ability to build custom funnels, segment users and analyze feature usage is extremely useful for product analysis and experimentation. I also like standard and real-time reports because they make it easy to monitor core metrics and quickly spot changes after releases or tests.

Like

It provides extremely detailed data.

Like

The biggest strength for me is the shift to event based tracking. It gives you clear visiblity of real user actions, cross device tracking and has strong integration with the rest of the Google platforms.

Dislike

There is a steep learning curve and the interface and mental model aren't intuitive. Implementing event tracking often requires dev involvement which slows iteration. It can sometimes be very sluggish when loading large data sets.

Dislike

It is complicated to use. So much so that an online course is recommended to use it, but unless you use the features regularly, you are still likely to forget how to use them. I have also found that it tries to be too clever, and has taken away the level of control found in previous versions. For example I have found data polluted with our own visits and bot traffic. Even after taking recommended steps to remove this, it didn't give me enough control to remove this, with help articles instead insisting that the system was clever enough to remove this itself.

Dislike

It was a bit of a steep learning curve to adjust to GA4. Iniitally the interface was not as user friendly and reports took a lot longer to build and pull together.

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Peer Discussions

Google Analytics Reviews and Ratings

4.4

(2031 Ratings)

Rating Distribution

5 Star
56%
4 Star
41%
3 Star
3%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.6

Service & Support

4.4

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Product Manager
    50M-1B USD
    Media
    Review Source

    Google Analytics Provides Insightful Data but Presents a Steep Learning Curve

    4.0
    Jan 30, 2026
    Overall, Google Analytics has been a reliable daily tool for understanding user behavior and tracking key site metrics. Standard reports make it easy to monitor performance at a high level, while Explorations are powerful for deeper analysis around feature usage, funnels and experiments. It works especially well for validating product changes and identifying trends over time.
  • MARKETING MANAGER
    <50M USD
    Media
    Review Source

    Transition to Google Analytics Introduces Clearer Data but Steep Learning Curve Noted

    4.0
    Nov 27, 2025
    Google Analytics is part of our day to day workflow and sits at the centre of how we understand website and campaign performance. Since the move to GA4 it took some time to adjust how we work with the data but now it gives a clearer picture of usewr behaviour across devices and platforms.
  • DATA ANALYST
    50M-1B USD
    Software
    Review Source

    Limitations in Dashboarding and Data Sampling Affect Google Analytics Performance

    4.0
    Dec 5, 2025
    While Google Analytics is a standard tool used in the industry, it's lagging behind its competitors because it lacks features that they have. Interface is a bit outdated, and the database exports work well, but nothing outstanding.
  • MANAGER OF IT SERVICES
    <50M USD
    Real Estate
    Review Source

    In-Depth Analysis Tool Offers Real-Time Data Review and Seamless Integration

    5.0
    Sep 16, 2025
    Great analysis tool, that allows in-depth and detailed analysis, which can help identify areas for improvement.
  • Marketing Manager
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Integration With Google Ecosystem Adds Value Despite Steep Learning Curve for Reports

    4.0
    Feb 9, 2026
    I have enjoyed the GA platform, especially since the shift to events from sessions which helps me understand more clearly the specific user actions across different devices and even platforms. I like the integration with Gemini, which has become my AI tool of choice to understand predictive metrics such as churn or probability of purchase.
...
Showing Result 1-5 of 2140

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  • Market Guide for Web, Product and Digital Experience Analytics

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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