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  3. Google Analytics
Logo of Google Analytics

Google Analytics

byGoogle
in Web, Product and Digital Experience Analytics
4.4

Overview

Product Information on Google Analytics

Updated 13th October 2025

What is Google Analytics?

Google Analytics is a software that provides tools for tracking and analyzing website and application traffic. The software enables users to collect data on visitor behavior, session duration, page views, traffic sources, and device usage. It offers features for event tracking, custom reporting, goal setting, and audience segmentation, allowing users to gain insights into how digital content is accessed and interacted with. By aggregating and visualizing data, the software supports organizations in understanding user engagement and optimizing digital marketing strategies. It addresses the business problem of measuring the effectiveness of digital presence and supports decision-making for content and campaign improvement.

Google Analytics Pricing

Google Analytics software uses a freemium pricing model structure, offering a basic version at no cost and an advanced version known as Google Analytics 360 available through subscription with tiered pricing based on usage and additional features, such as increased data limits and advanced analytics capabilities.

Overall experience with Google Analytics

MARKETING MANAGER
<50M USD, Media
FAVORABLE

“Transition to Google Analytics Introduces Clearer Data but Steep Learning Curve Noted”

4.0
Nov 27, 2025
Google Analytics is part of our day to day workflow and sits at the centre of how we understand website and campaign performance. Since the move to GA4 it took some time to adjust how we work with the data but now it gives a clearer picture of usewr behaviour across devices and platforms.
Marketing Manager And UX Designer
<50M USD, Software
CRITICAL

“Difficult to use, tries to be too clever.”

3.0
Jan 7, 2025
Can provide extremely detailed website analytics, but ease of use is very poor.

About Company

Company Description

Updated 11th November 2024

Googlers is a company that creates products intended to create opportunities for an extensive audience, regardless of their location across the globe. The company values diverse perspectives, imaginations and non-conformity to predefined norms and impossibilities. The goal is to build products while incorporating uniqueness of each individual involved in this process, aiming to make their products accessible and useful to all.

Company Details

Updated 11th November 2024
Company type
Public
Year Founded
1998
Head office location
Mountain View, CA, United States
Annual Revenue
30B+ USD
Website
www.google.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Google Analytics
Deciding Factors: Google Analytics Vs. Market Average
Performance of Google Analytics Across Market Features

Google Analytics Likes & Dislikes

Like

The biggest strength for me is the shift to event based tracking. It gives you clear visiblity of real user actions, cross device tracking and has strong integration with the rest of the Google platforms.

Like

It provides extremely detailed data.

Like

I like the ability to use an interface to interact with data, it's quite convenient. Being a multiplatform tool, I think Google analytics allows merging data from mobile and web, though we didn't use it that much.It could also be used by advanced non-technical people, which is not always the case with analytics tools.

Dislike

It was a bit of a steep learning curve to adjust to GA4. Iniitally the interface was not as user friendly and reports took a lot longer to build and pull together.

Dislike

It is complicated to use. So much so that an online course is recommended to use it, but unless you use the features regularly, you are still likely to forget how to use them. I have also found that it tries to be too clever, and has taken away the level of control found in previous versions. For example I have found data polluted with our own visits and bot traffic. Even after taking recommended steps to remove this, it didn't give me enough control to remove this, with help articles instead insisting that the system was clever enough to remove this itself.

Dislike

Dashboarding is not great in this tool and could be much better. Apart from the native dashboards, the custom reporting dashboards are also very badly designed. Generally, the custom reports interface seems to be done in a way that its not really usable, and it was better in Google Analytics 3 than in Google Analytics 4. The worst thing is sampling - when there's too much data, the interface is lagging and shows incorrect results based on a little sample. A user should not have to take so many steps to ask for unsampled data. The competition is much better on this.

Top Google Analytics Alternatives

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Peer Discussions

Google Analytics Reviews and Ratings

4.4

(2027 Ratings)

Rating Distribution

5 Star
56%
4 Star
41%
3 Star
3%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.6

Service & Support

4.4

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • MARKETING MANAGER
    <50M USD
    Media
    Review Source

    Transition to Google Analytics Introduces Clearer Data but Steep Learning Curve Noted

    4.0
    Nov 27, 2025
    Google Analytics is part of our day to day workflow and sits at the centre of how we understand website and campaign performance. Since the move to GA4 it took some time to adjust how we work with the data but now it gives a clearer picture of usewr behaviour across devices and platforms.
  • DATA ANALYST
    50M-1B USD
    Software
    Review Source

    Limitations in Dashboarding and Data Sampling Affect Google Analytics Performance

    4.0
    Dec 5, 2025
    While Google Analytics is a standard tool used in the industry, it's lagging behind its competitors because it lacks features that they have. Interface is a bit outdated, and the database exports work well, but nothing outstanding.
  • MANAGER OF IT SERVICES
    <50M USD
    Real Estate
    Review Source

    In-Depth Analysis Tool Offers Real-Time Data Review and Seamless Integration

    5.0
    Sep 16, 2025
    Great analysis tool, that allows in-depth and detailed analysis, which can help identify areas for improvement.
  • Digital Marketing Manager
    50M-1B USD
    Miscellaneous
    Review Source

    Facilitates Effective Competitor Analysis, Campaign Management, and Budget Tracking

    4.0
    Jan 22, 2026
    Google Analytics helps us to monitor and understand user behaviour across our website. The software provides us with important data such as page view tracking and user interaction tracking. Through the use of the software we are able to make data driven decisions, especially in marketing. Google Analytics has good integration capabilities and allows customization according to the user’s specific requirements. Introduction of the software in our business organisation has enabled us to gain valuable insights into all our competitor strategies.
  • Marketing Manager
    <50M USD
    Services (non-Government)
    Review Source

    Detailed Analytics and Segmentation Enhance Understanding of Traffic and Conversions

    5.0
    Aug 6, 2025
    I'm a big Google tools fan, and for my analytics it has been a fundamental tool in my entire marketing tech stack. It's powerful and packed with insights, helping the team understand traffic, how users behave and what's driving conversions.
...
Showing Result 1-5 of 2136

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