• HOME
  • CATEGORIES

    • CATEGORIES

    • Application Development

      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • View All
    • Artificial Intelligence

      • AI Code Assistants (Transitioning to AI Coding Agents)
      • Generative AI Knowledge Management Apps/General Productivity
      • AI Application Development Platforms
      • Artificial Intelligence Applications in IT Service Management (Transitioning to AI Applications in IT Service Management)
      • Conversational AI Platforms
      • View All
    • Cloud Computing

      • Backup and Data Protection Platforms
      • Cloud Database Management Systems
      • Strategic Cloud Platform Services
      • Server Virtualization (Transitioning to Server Virtualization Platforms)
      • Hybrid Cloud Storage
      • View All
    • Customer Relationship Management

      • Contact Center as a Service
      • CRM Customer Engagement Center
      • Digital Experience Platforms
      • Web Content Management
      • Field Service Management
      • View All
    • Data and Analytics

      • Analytics and Business Intelligence Platforms
      • Data Science and Machine Learning Platforms (Transitioning to AI Platforms For Data Science and Machine Learning)
      • Data Integration Tools
      • Process Mining Platforms (Transitioning to Process Intelligence Platforms)
      • Augmented Data Quality Solutions
      • View All
    • Education

      • Manager and Leadership Training
      • Corporate Learning Technologies
      • eLearning Authoring Tools
      • Higher Education Student Information System Software as a Service (Transitioning to Higher Education SaaS Student Information Systems)
      • Digital Learning Content Providers
      • View All
    • Enterprise Networking and Communications

      • Unified Communications as a Service
      • Global WAN Services
      • Intranet Packaged Solutions
      • SD-WAN
      • Edge Distribution Platforms
      • View All
    • Finance

      • Expense Management Software
      • Financial Close and Consolidation Solutions
      • Financial Planning Software
      • Cloud Financial Management Tools
      • Accounts Payable Applications
      • View All
    • Healthcare and Life Sciences

      • Medical Device Security Solutions (Transitioning to Medical Device Risk Management Platforms)
      • Health Navigation Solutions
      • Claim Editor Software
      • Revenue Cycle Management Software (Transitioning to Revenue Cycle Management Solutions)
      • Digital Health Platforms (Transitioning to Healthcare Provider Industry Cloud Platforms)
      • View All
    • Human Resources

      • Employee Recognition and Reward Systems
      • Workforce Management Applications (Transitioning to Workforce Management (WFM) Technology)
      • Digital Employee Experience Management Tools
      • Talent Acquisition (Recruiting) Suites
      • Cloud HCM Suites for Regional and/or Sub-1,000 Employee Enterprises
      • View All
    • IT Infrastructure and IoT

      • Enterprise Wired and Wireless LAN Infrastructure (Transitioning to Enterprise Wired and Wireless LAN)
      • Endpoint Management Tools
      • IT Service Management Platforms
      • Container Management
      • Infrastructure Monitoring Tools
      • View All
    • IT Security

      • Endpoint Protection Platforms
      • Email Security
      • Managed Detection and Response
      • Security Information and Event Management
      • Security Awareness Computer-Based Training
      • View All
    • Legal

      • Contract Life Cycle Management
      • Electronic Signature
      • Governance, Risk and Compliance Tools, Assurance Leaders
      • Compliance Monitoring Solutions
      • Corporate Governance Services
      • View All
    • Manufacturing

      • Enterprise Asset Management Software
      • Manufacturing Execution Systems
      • Global Industrial IoT Platforms
      • PLM Software in Discrete Manufacturing Industries
      • Computer-Aided Design (CAD) Software
      • View All
    • Marketing

      • Video Editing Software
      • Email Marketing
      • Multichannel Marketing Hubs
      • Customer Data Platforms
      • Event Marketing and Management Platforms
      • View All
    • Productivity and Collaboration

      • Document Management
      • Collaborative Work Management
      • Visual Collaboration Applications
      • Knowledge Management (KM) Software
      • Meeting Solutions
      • View All
    • Public Sector and Government

      • Government Budgeting and Planning Solution
      • Cloud-Based ERP for U.S. Local Government
      • Government ERP Solutions
      • Citizen Service Delivery
      • Government Contracting Software
      • View All
    • Retail

      • Digital Commerce
      • Digital Commerce Payment Vendors (Transitioning to Digital Commerce Payment Platforms)
      • Retail Assortment Management Applications: Long Life Cycle Products
      • Retail Workforce Management Applications (Transitioning to Retail Workforce Management Technology)
      • Digital Shelf Analytics
      • View All
    • Sales

      • Revenue Enablement Platforms
      • Sales Force Automation Platforms (Transitioning to CRM Sales Platforms)
      • Revenue Intelligence (Transitioning to Revenue Action Orchestration)
      • Configure, Price and Quote Applications
      • Search and Product Discovery
      • View All
    • Supply Chain Management

      • Supply Chain Planning Solutions
      • Transportation Management Systems
      • Real-Time Transportation Visibility Platforms
      • Warehouse Management Systems
      • Supply Chain Strategy, Planning and Operations Consulting
      • View All
    • Utilities

      • Geospatial Information Systems for Energy and Utilities
      • Mobile Workforce Management Software for Utilities (Transitioning to Mobile Workforce Management Solutions for Power and Utilities)
      • Energy Management and Optimization Systems
      • Energy Trading and Risk Management
      • Advanced Distribution Management Systems
      • View All
    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

      • Application Development
      • Artificial Intelligence
      • Cloud Computing
      • Customer Relationship Management
      • Data and Analytics
      • Education
      • Enterprise Networking and Communications
      • Finance
      • Healthcare and Life Sciences
      • Human Resources
      • IT Infrastructure and IoT
      • IT Security
      • Legal
      • Manufacturing
      • Marketing
      • Productivity and Collaboration
      • Public Sector and Government
      • Retail
      • Sales
      • Supply Chain Management
      • Utilities
      Browse All Categories

      Application Development

      69 markets
      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • API Management
      • Enterprise Low-Code Application Platforms
      • Robotic Process Automation
      • DevOps Platforms (Transitioning to DevSecOps Platforms)
      • Business Process Automation Tools
      • Enterprise Architecture Tools
      • Business Orchestration and Automation Technologies
      • Custom Software Development Services
      • Code Review Tools
      • Digital Adoption Platforms
      • Domain Registrars
      • Game Engine Software
      • Public Cloud IT Transformation Services (Transitioning to Public Cloud Optimization and Transformation Services)
      • Website Builders
      • Developer Productivity Insight Platforms
      • AI Agents for Application Developers
      • Application Platforms (Transitioning to Cloud-Native Application Protection Platforms)
      • Feature Management
      • Application Crowdtesting Services
      • Test Data Management
      • API Generation Software
      • Prototyping Software
      • Mobile App Analytics
      • AI-Augmented Code Modernization Tools
      • Virtual Reality Development Software
      • Application Testing Services, Worldwide (Transitioning to Quality Engineering Services)
      • Green Software Engineering
      • Event Brokers
      • Application Integration Platforms
      • Digital Twin of an Organization Platforms
      • Independent Third-Party Software Support of Megavendors
      • Microsoft 365 Implementation and Support Services
      • Application Development Life Cycle Management (Transitioning to DevOps Platforms)
      • BPM-Platform-Based Case Management Frameworks
      • Microsoft Product Support Services
      • Product Roadmapping Tools for Software Engineering
      • Multiexperience Development Platforms
      • AI Agent Development Platforms for Software Engineering
      • Application Portfolio Management Tools
      • Application Composition Platform
      • Internal Developer Portals
      • Cloud Development Environments
      • Mobile Development Frameworks (Transitioning to Web and Mobile Development Frameworks)
      • Load Testing Tools
      • Blockchain Consulting and Proof-of-Concept Development Services
      • B2B Gateway Software
      • Citizen Application Development Platforms
      • Mobile Application Testing Services
      • SAP S/4HANA Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Oracle Cloud Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • SAP Application Services, Worldwide
      • SAP SuccessFactors Service Providers (Transitioning to Cloud ERP Services)
      • Service Mesh
      • Value Stream Management Platforms
      • Business-Outcome-Driven Enterprise Architecture Consulting (Retired)
      • Oracle Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Rapid Mobile App Development Tools
      • SAP Selective Test Data Management Tools
      • API and MCP Testing Tools
      • Augmented Reality Development Software
      • Blockchain as a Service
      • Mobile Application Management (Transitioning to Endpoint Management Tools)
      • Mobile Back-End Services
      • R&D Outsourcing Providers
      View More
  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Adobe Analytics
Logo of Adobe Analytics

Adobe Analytics

byAdobe
in
4.4
2025
Market Presence: Web, Product and Digital Experience Analytics, Predictive Analytics Software

Overview

Product Information on Adobe Analytics

Updated 15th April 2025

What is Adobe Analytics?

Adobe Analytics offers comprehensive web, product, and experience analytics to give you a complete view of how users interact across digital channels. By capturing real-time behavioral data—page visits, feature usage, and content engagement—you can spot trends, identify bottlenecks, and refine user journeys. This holistic perspective allows you to improve site performance, streamline product interfaces, and enhance overall customer experiences. With actionable insights at your fingertips, you can drive growth, strengthen brand loyalty, and stay one step ahead in a competitive landscape.

Adobe Analytics Pricing

Pricing is based on server calls.

Adobe Analytics Product Images

Analysis Workspace
Analysis Workspace

Overall experience with Adobe Analytics

Manufacturing Operations Manager
250M - 500M USD, Manufacturing
FAVORABLE

“Turning data into decisions: How Adobe Analytics powers insight-driven marketing ”

4.0
Mar 9, 2026
Integrating Adobe Analytics into our marketing technology stack has significantly strengthened how we manage and coordinate our multichannel marketing efforts. The platform has helped us unify insights across our digital touchpoint, giving out team a clearer understanding of how customers interact with our brand across web,email and other engagement channels With its advanced tracking and reporting capabilities, Adobe Analytics provides comprehensive visibility into audience behavior, engagement trend and campaign performance. This centralized perspective allows our marketing team to refine campaigns and optimize engagement strategies across multiple channels with greater precision. By bringing together data from different customer touch points, the platform enables us to build a more complete picture of customer journey and align marketing initiatives with real user behavior. Ultimately, Adobe Analytics has become a valuable hub for managing and optimizing our multichannel marketing strategies.
DIGITAL EXPERIENCE SPECIALIST
30B + USD, Telecommunication
CRITICAL

“Effective Adobe Suite Integration, But Outdated Data Visualization UI”

3.0
Jun 5, 2025
Strong integration with Adobe Suite. However, poor and outdated data visualization UI

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Predictive Analytics Software

About Company

Company Description

Updated 7th December 2023

Adobe focuses on providing digital media and digital marketing solutions on a worldwide scale. The company offers creative, marketing and document solutions which are geared towards assisting individuals, ranging from budding artists to established brands, to bring life to their digital creations. Furthermore, Adobe concentrates on the delivery of captivating experiences to the targeted individuals. Adobe's solutions are omnipresent and they are striving to bring about change through digital experiences.

Company Details

Updated 6th February 2025
Company type
Public
Year Founded
1982
Head office location
San Jose, United States
Number of employees
10001+
Annual Revenue
10B-30B USD
Website
http://www.adobe.com

Do You Manage Peer Insights at Adobe?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Adobe Analytics
Deciding Factors: Adobe Analytics Vs. Market Average
Performance of Adobe Analytics Across Market Features

Adobe Analytics Likes & Dislikes

Like

One of the strongest advantages of Adobe Analytics is its realtime data processing and monitoring which allows our team to track campaign performance and user as engagement as activity happens. This helps our marketing team quickly identify trends, adjust campaigns and respond to engagement changes without waiting for delayed reports. The platform's advanced segmentation and audience analysis capabilities are also extremely valuable. It allow us to build customized audience segments based on user behavior, demographics or engagement patterns, allowing us to tailor marketing messages more effectively and target the right audiences across different channels. Another key strength is its integration with the wider Adobe Experience Cloud ecosystem. This allows insights generated in analytics to directly inform other marketing tools such Adobe Target and Adobe Campaign. As a result, marketing insights can immediately influence campaign optimization, personalization strategies and customer engagement initiatives. Finally the reporting and dashboard flexibility makes collaboration across teams much easier. With drag and drop dashboards, freeform tables and customizable visualization, our teams can build clear and actionable reports without needing technical expertise. This allows marketing, sales and leadership teams to stay aligned around important performance metrics such as campaign engagement, customer retention and product interest.

Like

Nice integration with Adobe Target. I can monitor more sophisticated success metrics for my campaigns or user funnels. Good online documentation also exists

Like

Usablility of the tool is outstanding, the drag and drop 'Workspace' is probably easier to use than most other platforms on the market even outside of digital analytics. While the data setup can be complex the power of segments and metrics and the ease with which you can build them (as long as you understand them) is unmatched by the nearest competitor.

Dislike

One limitation we experienced with Adobe Analytics is the lack of a free version, so we were unable to explore its capabilities before commiting to a full implementation. Additionally, their technical support team are slow in responding to our issues and enquiries.

Dislike

Poor and outdated data visualization UI. Lack of customization, especially in dashboard creation. Cannot tweak individual visualizations, for example remove or add certain data labels, color grading, size and style of elements, colors and so on.

Dislike

Where Adobe is working hard to promote its new analytics platform, the support and roadmap for Analytics is very limited. While the tool still outperforms its nearest competitor, unless you migrate to their newer platform it's likely it'll get overtaken in the future.

Top Adobe Analytics Alternatives

Logo of Google Analytics
1. Google Analytics
4.4
(2034 Ratings)
Logo of MoEngage Customer Engagement Platform
2. MoEngage Customer Engagement Platform
4.7
(503 Ratings)
Logo of Marketing Cloud
3. Marketing Cloud
4.1
(456 Ratings)
View All Alternatives

Peer Discussions

Adobe Analytics Reviews and Ratings

4.4

(475 Ratings)

Rating Distribution

5 Star
41%
4 Star
54%
3 Star
5%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.4

Service & Support

4.3

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Manufacturing Operations Manager
    50M-1B USD
    Manufacturing
    Review Source

    Turning data into decisions: How Adobe Analytics powers insight-driven marketing

    4.0
    Mar 9, 2026
    Integrating Adobe Analytics into our marketing technology stack has significantly strengthened how we manage and coordinate our multichannel marketing efforts. The platform has helped us unify insights across our digital touchpoint, giving out team a clearer understanding of how customers interact with our brand across web,email and other engagement channels With its advanced tracking and reporting capabilities, Adobe Analytics provides comprehensive visibility into audience behavior, engagement trend and campaign performance. This centralized perspective allows our marketing team to refine campaigns and optimize engagement strategies across multiple channels with greater precision. By bringing together data from different customer touch points, the platform enables us to build a more complete picture of customer journey and align marketing initiatives with real user behavior. Ultimately, Adobe Analytics has become a valuable hub for managing and optimizing our multichannel marketing strategies.
  • SENIOR DIGITAL ANALYTICS MANAGER
    1B-10B USD
    Retail
    Review Source

    Still the standout when it comes to digital analytics but loosing pace

    4.0
    Oct 30, 2025
    From a traditional digital analytics perspective, there are only really 2 players in the market, and when it comes to enterprise analytics it's Adobe all the way. That being said Adobe seem to be working toward sunsetting their original Analytics tool in favor of a newer platform, and it shows in the development and support.
  • Engineer
    1B-10B USD
    Banking
    Review Source

    Advanced Analytics Features Require Dedicated Teams and Careful Implementation Planning

    4.0
    Feb 26, 2026
    Adobe Analytics has been crucial in supporting digital analytics, customer journey insights, and in measuring campaign performance across multiple channels. This helps our digital, marketing, and product teams in analyzing how our customers interact with our digital properties. Also, the Adobe Experience Cloud ecosystem in which it sits along with other Adobe products such as Adobe Target and Adobe Journey Optimizer is very powerful and allows us to address advanced usecases like orchestration of customer journeys, experimentation, and personalisation.
  • Marketing Associate
    1B-10B USD
    Consumer Goods
    Review Source

    Adobe Analytics Offers Streamlined Reporting As A Staple In The Industry

    4.0
    Mar 9, 2026
    Adobe Analytics was one of the first reporting tools I learned how to use right out of college. With years of experience on Adobe I feel more confident here than I do anywhere else. Adobe Analytics is a staple in the business and while it feels stagnant and less innovative than other platforms, it does its job and does it perfectly!
  • EMPLOYEE ENGAGEMENT COORDINATOR
    50M-1B USD
    IT Services
    Review Source

    Real-Time Insights Assist Decision Making Though Complex Interface Limits Accessibility

    4.0
    Oct 6, 2025
    Overall my experience with Adobe Analytics has been good because I can create custom dashboards which helps me to setup any advanced segment also I can integrate it with other Adobe Tools which makes my workflow more smooth and effective.
...
Showing Result 1-5 of 511

Recommended Gartner Research

  • Market Guide for Web, Product and Digital Experience Analytics

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.