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  3. Lucid Visual Collaboration Suite
Logo of Lucid Visual Collaboration Suite

Lucid Visual Collaboration Suite

byLucid Software
in
4.5
2024
Market Presence: Visual Collaboration Applications, Org Chart Software

Overview

Product Information on Lucid Visual Collaboration Suite

Updated 2nd February 2026

What is Lucid Visual Collaboration Suite?

The Lucid Visual Collaboration Suite is a Work Acceleration Platform that combines Lucidchart for intelligent diagramming and Lucidspark for virtual whiteboarding. Lucidchart enables teams to visualize complex ideas, systems, and processes. Lucidspark empowers teams to ideate, plan, and build better ideas, faster. With Lucid’s universal canvas feature, teams can switch seamlessly between purpose-built toolsets in both applications. Lucidchart and Lucidspark both provide an infinite canvas with AI capabilities and features for collaborating, getting aligned, and driving large-scale change. Both applications integrate with apps from leading providers such as Atlassian, Google, Microsoft, Slack, and more. Enterprises can also add accelerators to the Lucid Suite with specialized capabilities for organizational agility, cloud transformation, and process improvement.

Lucid Visual Collaboration Suite Pricing

The Lucid Visual Collaboration Suite offers pricing based on a subscription model with tiered plans for individuals, teams, and enterprises. The pricing structure varies according to the number of users and access to advanced features such as integrations, admin controls, and collaboration tools. Enterprise plans typically include enhanced security, customization options, and dedicated support.

Lucid Visual Collaboration Suite Product Images

AI-assisted brainstorming
AI-assisted brainstorming
Visual growth strategy map
Visual growth strategy map
Interactive brainstorming
Interactive brainstorming

Overall experience with Lucid Visual Collaboration Suite

Engineering Manager
3B - 10B USD, Software
FAVORABLE

“Cloud-Based Diagram Tool Enhances Collaboration and Better Business Outcomes!”

4.0
Feb 6, 2026
I have loved using Lucid for not one reason, but many! I had experience creating data model workflows before using other toola but Lucid just takes it to another level. It is easy, intuitive and real time collaboration with users involved thus making my work easier and faster!
Chief Operating Officer
50M - 250M USD, Manufacturing
CRITICAL

“Automatic Connections In Org Charts Useful, Yet Formatting And Export Functions Frustrate”

3.0
Feb 2, 2026
Things that have worked well have been that I could make a general org chart and the lines automatically connected. what has been difficult and very frustrating is being able to like actually put it in a type of presentation mode or print my org chart into a PDF. even if it's not printed just saved as a file that doesn't click and do all of the stuff I just need a file that I can scroll and show when I'm done. I also want to be able to customize more stuff inside of the org chart module. like adding subnotes or changing the font inside of just one of them and stuff like that.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2024
For Market:
Visual Collaboration Applications

About Company

Company Description

Updated 2nd February 2026

Lucid Software is a software company that provides a cloud-based visual collaboration platform that helps teams plan, document, and align work. The platform includes applications for intelligent diagramming and virtual whiteboarding that support activities such as process mapping, system visualization, brainstorming, and workflow definition. Lucid Software offers optional accelerators that extend the platform for specific initiatives, including support for business agility, cloud infrastructure planning, and process documentation and governance. These capabilities operate on a unified platform with real-time collaboration, shared data, AI-assisted features, and enterprise security and administrative controls. Lucid Software’s products are used by organizations across industries to support distributed teams and coordination across technical and business workflows.

Company Details

Updated 2nd February 2026
Company type
Public
Year Founded
2010
Head office location
South Jordan, United States
Number of employees
1001 - 5000
Annual Revenue
250M-500M USD
Website
https://lucid.co

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Lucid Visual Collaboration Suite
Reviewer Insights for: Lucid Visual Collaboration Suite
Performance of Lucid Visual Collaboration Suite Across Market Features

Lucid Visual Collaboration Suite Likes & Dislikes

Like

1. Starting with having structured data flows, how data moves in and out with simpler, clearer data flows to explain to our stakeholders, approvers and new users. 2. Cloud based so no need to download another piece of software 3. Easier integration with tools like Google Drive, Confluence, Atlassian, Slack etc. 4. Faster learning curve than traditional tools

Like

one of the best things, is that I could use it right out of the box. it is relatively intuitive. and I can customize padding inside of the objects.

Like

Lucidchart's real time collaboration and ease of use stand out the most. The interface is incredibly intuitive, allowing me to create detailed workflows, process maps, and system diagrams within minutes. I also love how it integrates with my existing tools especially Google Workspace and Slack, making it effortless to embed diagrams into documentation or presentations. The wide range of templates and shape libraries saves a lot of time, and the cloud-based platform ensures everyone is always working on the latest version. Overall, it dramatically improves clarity and alignment across teams.

Dislike

I have worked on other traditional tools before our company started using Lucid - some Microsoft features are not compatible while using Lucid so might require rework while migrating documents. I have also noticed that some of the custom libraries are limited, which might be a concern for more technical IT teams. And while traveling there needs to be an offline version, if possible considering Lucid is cloud based.

Dislike

exporting the file how I want it. limitations on things that for a paid software like this when others offer very close similar for free, I think are too many. I should be able to just upload a screenshot of an org chart for example and it just populate and make it for me in the native format of lucid. not being able to easily duplicate things. not being able to break the inline formatting of an org chart and have things higher or lower just in one row than another. above their I do think it's too expensive and needs a cheaper option.

Dislike

1. Large, complex diagrams can lag slightly during real-time collaboration. 2. Some advanced templates and shape libraries require higher tier plans. 3. Occasional difficulty maintaining formatting when importing from other tools.

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Peer Discussions

Lucid Visual Collaboration Suite Reviews and Ratings

Showing data for 803 ratings and reviews for Visual Collaboration Applications market. View all 844 ratings and reviews across markets for a complete picture.

4.5

(803 Ratings)

Rating Distribution

5 Star
55%
4 Star
39%
3 Star
5%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.5

Service & Support

4.6

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
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Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Engineering Manager
    1B-10B USD
    Software
    Review Source

    Cloud-Based Diagram Tool Enhances Collaboration and Better Business Outcomes!

    4.0
    Feb 6, 2026
    I have loved using Lucid for not one reason, but many! I had experience creating data model workflows before using other toola but Lucid just takes it to another level. It is easy, intuitive and real time collaboration with users involved thus making my work easier and faster!
  • Data Analyst
    1B-10B USD
    Transportation
    Review Source

    Lucidchart Enhances Team Collaboration and Extensive Templates Streamline Workflow

    5.0
    Dec 3, 2025
    Lucidchart has become an essential part of our team's workflow. Its intuitive drag-and-drop interface makes it incredibly easy to build complex process flows, architecture diagrams, and org charts without any learning curve. What I appreciate most is how seamlessly it supports collaboration i.e. Multiple stakeholders can edit in real time, leave comments, and align quickly without version control issues. The library of templates is extensive and saves a lot of time, especially for recurring documentation tasks. Integration with tools like Google Workspace, Confluence and Slack make it easy to embed diagrams directly into our existing workflows. Performance is smooth, even for large diagrams, and sharing options are flexible and secure. Overall, Lucidchart has significantly improved our documentation standards, clarity in project planning, and the speed at which teams can communicate complex concepts. Highly recommended for any organisation looking to streamline visual communication
  • Engineering Manager
    50M-1B USD
    Banking
    Review Source

    Effective AWS Architecture Viz When Designed with Purposeful Scoping

    4.0
    Dec 23, 2025
    At our org, my experience using LucidSpark and LucidScale for AWS architecture
  • Director of Engineering
    10B+ USD
    Banking
    Review Source

    Lucidchart Offers Strong Collaboration and Integration With Some Offline Limitations

    5.0
    Jan 7, 2026
    I've been using Lucidchart for more than 2 years now as my defacto diagramming tool. Lucidchart provides robust diagramming capabilities with excellent support complex architectures and data flows. One of it's stand out features is realtime collaboration and version control. I like that it has integration with platforms like Confluence and Jira to improve and enhance workflow automation. The performance is also stable even with large diagrams, with a multitude of export options. Overall, a modern, sleek, fast, feature-rich diagramming tool.
  • Chief Operating Officer
    50M-1B USD
    Manufacturing
    Review Source

    Automatic Connections In Org Charts Useful, Yet Formatting And Export Functions Frustrate

    3.0
    Feb 2, 2026
    Things that have worked well have been that I could make a general org chart and the lines automatically connected. what has been difficult and very frustrating is being able to like actually put it in a type of presentation mode or print my org chart into a PDF. even if it's not printed just saved as a file that doesn't click and do all of the stuff I just need a file that I can scroll and show when I'm done. I also want to be able to customize more stuff inside of the org chart module. like adding subnotes or changing the font inside of just one of them and stuff like that.
...
Showing Result 1-5 of 806

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