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Logo of Miro

Miro

byMiro
in
4.5
2024
Market Presence: Visual Collaboration Applications, Meeting Solutions

Overview

Product Information on Miro

Updated 13th January 2026

What is Miro?

Miro is the AI Innovation Workspace that brings teams and AI together to plan, co-create, and build the next big thing, faster. Serving more than 100 million users across 250,000 customers, Miro empowers cross-functional teams to flow from early discovery through final delivery on a shared, AI-first canvas. With the canvas as the prompt, Miro's collaborative AI workflows keep teams in the flow of work, scale shifts in ways of working, and drive organization-wide transformation.

Miro Pricing

Miro software uses a subscription-based pricing model with multiple tiers based on features and team size. Each tier includes access to a set of collaboration tools and increased administrative capabilities with options for monthly or annual payment plans. Free trials and a limited free version are also available

Miro Product Images

Roadmapping with Miro AI
Roadmapping with Miro AI
Journey Mapping with Miro AI
Journey Mapping with Miro AI
Miro AI
Miro AI

Overall experience with Miro

SR UX RESEARCHER
1B - 3B USD, Healthcare and Biotech
FAVORABLE

“Infinite Canvas and Collaboration Enhance Productivity, But Organization and Access Lag”

5.0
Nov 25, 2025
Miro is an application that I use daily for brainstorming, research synthesis, planning, and collaborative work sessions with my teams. The reason I like Miro is because of its infinite white space canvas that allows you to start small, but continue to build it out as you learn more information. You can create new boards for each project and have your boards be either private or public.
PRODUCT MANAGER
50M - 250M USD, Banking
CRITICAL

“Miro Offers Collaborative Interface But Faces Concerns Over Pricing And Support”

3.0
Jan 8, 2026
Miro has a fantastic UI that makes it easy to interact with other teams and create collaborative boards. However, I find the product rather expensive, feature requests difficult, and the support is not up to par for the price.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2024
For Market:
Visual Collaboration Applications

About Company

Company Description

Updated 14th October 2025

Miro is the AI Innovation Workspace that brings teams and AI together to build the next big thing faster. Key AI capabilities include: 1. Flows: visual AI workflows that automate multi-step processes. 2. Sidekicks: conversational AI co-creators with expertise on specific tasks, jobs, or processes. 3. Your AI and Knowledge: a collaborative integration layer that connects & enhances existing AI capabilities. 4. The Model Context Protocol (MCP) extends the ecosystem by accelerating agentic code, leveraging context from Miro to generate code in agents powered by Miro’s own MCP server. 5. Miro for Product Acceleration is a comprehensive solution of integrated AI-first products designed to help product teams make smarter decisions. All of these capabilities are built on one platform with a shared data model, advanced security and compliance controls, and responsible AI certification. By embedding AI where teamwork happens, Miro accelerates processes & transforms organizations.

Company Details

Updated 14th October 2025
Company type
Private
Year Founded
2011
Head office location
San Francisco, United States
Number of employees
1001 - 5000
Website
https://miro.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Miro
Reviewer Insights for: Miro
Deciding Factors: Miro Vs. Market Average
Performance of Miro Across Market Features

Miro Likes & Dislikes

Like

The three most valuable features include the ability to share boards with specific team members while keeping it private from others, the ability to comment on peoples boards and tag others usernames if the comment is specific to someone on your team and that person will get an email notification when youve tagged them in a comment supporting asybc collab in a timely manner. Another feature I like the most is the ability to copy paste between Excel and sticky notes because this is valuable for synthesizing information such as survey data. Youre able to take that information from a survey export and copy paste them into stickies in Miro, and then group them which allows for more visual synthesis of themes and idea ideas.

Like

The product is intuitive, you can plug and play and the learning curve is null. The ease of use is fantastic and the fact that you can collaborate with a lot of other stake holders makes it a great tool for cross country teams.

Like

What I like most is how easy it is to collaborate in real-time with other stakeholders. As a meeting facilitator, it makes it simple to get everyone's input in one place without things feeling chaotic. I also like how flexible the boards are, you can keep things structured or go more free-form depending on what you need. It fits well into how I work, rather than forcing me to change any of my day to day project related tasks.

Dislike

Given that I work for a company that acquires and merges companies, it can be very difficult to manage merging the licenses between legacy companies and adding the right users to the license that youre using so generally access can be difficult. Another thing I dislike is that you have to have extremely strong Wi-Fi service for it to work or it lags a little bit. This can also be difficult when youre hosting a large online work session and if there are 30 users in your board, it can also create a lag. Another thing that I wish was improved was the organization of your boards within Miro. You cannot create folders within a project folder, so theres really only one additional layer of organization.

Dislike

We have been using this tool for a long time but decided to change because of 3 main things: 1. Price: the price per seat easily adds up and without one you cannot do anything. There are lots of other tools out there that allow for different seat access and pricing that is more dynamic and works for our enterprise better. 2. Customization: Despite all the functionalities, I find Miro to not be too customizable to our needs and wants. Feature requests are not easy. 3. Support: The support is not up to par for the product. I don't find it easy to reach out when there are issues and things are not picked up quickly enough.

Dislike

The product overall is great, however a couple of things to note are that larger or more complex boards can feel a bit cluttered to navigate over time, and it requires some effort to keep organized. Also, some features aren't always easy to find right away, so there can be a bit of a trial and error before you know where every template and embedded tools sit.

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Peer Discussions

Miro Reviews and Ratings

4.5

(2371 Ratings)

Rating Distribution

5 Star
55%
4 Star
41%
3 Star
4%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • SR UX RESEARCHER
    1B-10B USD
    Healthcare and Biotech
    Review Source

    Infinite Canvas and Collaboration Enhance Productivity, But Organization and Access Lag

    5.0
    Nov 25, 2025
    Miro is an application that I use daily for brainstorming, research synthesis, planning, and collaborative work sessions with my teams. The reason I like Miro is because of its infinite white space canvas that allows you to start small, but continue to build it out as you learn more information. You can create new boards for each project and have your boards be either private or public.
  • Manager, Project Management
    1B-10B USD
    Software
    Review Source

    Real-Time Collaboration Features Make Meetings Easier Yet Large Boards Can Feel Cluttered

    4.0
    Jan 2, 2026
    Overall, I've had a solid experience using Miro on a day to day basis. It's easy to pick up without much of a learning curve, but still flexible enough for more detailed or complex work. I use it for working group meetings that require collaborative planning and workshops, and it works well when you have a mix of various stakeholders and ideas in the same place. There are ready made templates for use which are helpful as well.
  • PRODUCT MANAGER
    50M-1B USD
    Media
    Review Source

    A Powerful Visual Tool for Seamless Collaboration

    4.0
    Nov 5, 2025
    Miro has become a central tool for how my team collaborates. Whether we're mapping out roadmaps, running retros, or sketching quick POC wireframes. It's intuitive, highly visual, and great for keeping everyone engaged in real time. The only downsides are occasional lag on large boards and some challenges managing permissions across teams. Overall, it's made our planning and collaboration more efficient.
  • PRODUCT MANAGER
    <50M USD
    Software
    Review Source

    Real-Time Collaboration Features Enhance Online Workshops but Guest Management Frustrates

    5.0
    Oct 29, 2025
    Miro quickly became my go to tool for collaboration, presentations and brainstorming. UX designers use it for workshoping and facilitation of online sessions. The ability to collaborate in real time, see changes instantly, connect Jira is invaluable.
  • Project Manager
    50M-1B USD
    Retail
    Review Source

    Miro helps you to visualize all your thoughts!

    5.0
    Jan 14, 2026
    Miro is a very elastic tool that allows you to create minmaps, roadmaps, flowcharts etc. I find it very useful when I want to visualize some processes and make them easier to consume for nontechnical people. It has a vast amount of templates (I believe it's over 1000) so you can begin your work with an already prepared area. Now it also posses AI function of creating maps, charts etc from your prompts so you can describe your thoughts and Miro will do the rest :) Miro is also very helpful during workshops - it has a timer, voting, stickers etc so you can keep the track of time spent on some exercises and make workshops more engaging. It is also worth to mention that you can connect Miro with some other tools that you use on a daily basis (google sheets, Slack, Confluence and many more)
...
Showing Result 1-5 of 2376

Recommended Gartner Research

  • Market Guide for Visual Collaboration Applications

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