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  3. Lumos
Logo of Lumos

Lumos

byLumos
in SaaS Management Platforms
4.8

Overview

Product Information on Lumos

Updated 13th October 2025

What is Lumos?

Lumos is a software designed to streamline SaaS management, access control, and application governance within organizations. It enables businesses to automate the process of assigning, revoking, and monitoring user access to various cloud applications and internal resources. The software supports workflows that improve onboarding and offboarding of employees by managing their permissions in accordance with organizational policies. Lumos offers features for auditing access changes, optimizing license usage, and enhancing security compliance by providing a centralized platform for visibility over user entitlements and asset utilization. This software addresses challenges related to shadow IT, access sprawl, and inefficient use of SaaS subscriptions, aiming to reduce risk and increase operational efficiency for enterprises seeking improved digital resource management.

Lumos Pricing

Lumos software uses a subscription-based pricing model, with charges determined by the number of users and selected feature tier. The software typically offers multiple plans, including options for small teams and enterprises, allowing organizations to choose the package that aligns with their requirements and scale. Custom pricing may be available for larger implementations depending on specific usage or integration needs.

Overall experience with Lumos

It Associate
3B - 10B USD, IT Services
FAVORABLE

“Customization and Audit Features Enhance App Management and SaaS Optimization”

5.0
Jan 9, 2026
Using Lumos makes handling app access a breeze for both admins and end-users. Request flows are easy to build in the admin console and even easier to follow/execute from an end user standpoint.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 22nd March 2024

Lumos is a startup that brings together Identity Governance, Privileged Access Management and SaaS Management under one platform. This unified platform is designed to manage software access and vendors in a single space. The main aim of Lumos is to create a cost-effective solution that significantly reduces IT support costs, cutting software expenses and mitigating security risks.

Company Details

Updated 22nd March 2024
Company type
Private
Year Founded
2020
Head office location
Silicon Valley, United States
Number of employees
51 - 200
Website
http://www.lumos.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Lumos

Lumos Likes & Dislikes

Like

Level of customization available in app store approval flows, level of detail in audit logs, and ability to track SaaS spend management.

Like

I like that Lumos turns what used to be a messy, manual process into a streamlined workflow

Like

User friendly experience and quick to use.

Dislike

Sometimes support is not as responsive or as thorough as I'd hope, but the pros of the product more than make up for this one very, very small con.

Dislike

The UI is a little bit old

Dislike

Nothing I can think of.

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Peer Discussions

Lumos Reviews and Ratings

4.8

(40 Ratings)

Rating Distribution

5 Star
78%
4 Star
23%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.8

Integration & Deployment

4.7

Service & Support

4.8

Product Capabilities

4.5

Filter Reviews
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Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • It Associate
    1B-10B USD
    IT Services
    Review Source

    Customization and Audit Features Enhance App Management and SaaS Optimization

    5.0
    Jan 9, 2026
    Using Lumos makes handling app access a breeze for both admins and end-users. Request flows are easy to build in the admin console and even easier to follow/execute from an end user standpoint.
  • IT Services Associate
    10B+ USD
    Software
    Review Source

    Fast and Intuitive System Simplifies Processes Despite Dated Design Elements

    5.0
    Dec 12, 2025
    I had a great experience using Lumos. the platform is fast, intuitive, and well -organized
  • Consultant
    50M-1B USD
    Software
    Review Source

    Convenience and simplicity unlocked

    4.0
    Sep 3, 2025
    Pretty great tool. Very handy when integrated with Slack. I have no real complaints.
  • Operations Manager
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Managing Access in Clinical Research: The Opportunities and Limitations of Lumos

    4.0
    Jan 6, 2025
    We use Lumos to help us manage access to different platforms and do so in alignment with clinical research regulations. Lumos is a great first step at that and integrates well with other platforms (Slack, JIRA, etc). It also speeds up the access process. The real limitations of Lumos center around more complex access rules. i.e. if there are multiple kinds of access to one system, you have to really build out the process to be able to handle it.
  • IT SECURITY & RISK MANAGEMENT ASSOCIATE
    50M-1B USD
    Media
    Review Source

    Breaking Down Barriers with Lumos SaaS Management Platform

    5.0
    Sep 18, 2024
    Lumos Saas Management Platform has been a game changer tool. it provides deep visibility into app usage, allowing us to optimize costs and manage licenses effectively. Overall, Lumos has significantly improved our SaaS operations, security, and cost efficiency, making it an invaluable tool for our team.
...
Showing Result 1-5 of 40

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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