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  1. Home
  2. /
  3. ManageEngine Site24x7
Logo of ManageEngine Site24x7

ManageEngine Site24x7

byManageEngine
in
4.7
2025
Market Presence: Infrastructure Monitoring Tools, Observability Platforms

Overview

Product Information on ManageEngine Site24x7

Updated 13th October 2025

What is ManageEngine Site24x7?

ManageEngine Site24x7 is a software that provides monitoring and management solutions for websites, servers, networks, cloud resources, and applications. The software enables organizations to monitor the availability and performance of digital assets in real time, offering capabilities such as uptime monitoring, application performance monitoring, network monitoring, server monitoring, and cloud infrastructure monitoring. Site24x7 supports multi-location website monitoring, synthetic transaction monitoring, log analysis, and real user monitoring. The software aims to help businesses identify, diagnose, and resolve performance bottlenecks across diverse IT environments, supporting various deployment models and providing automated alerting and reporting features to enhance service reliability and operational efficiency.

ManageEngine Site24x7 Pricing

ManageEngine Site24x7 software uses a subscription-based pricing model with multiple plans structured around features, resource usage, and monitoring needs The software offers several tiers, with pricing varying based on the number of monitors, users, and add-on services, and additional customization options are available for organizations with specific requirements

Overall experience with ManageEngine Site24x7

IT Infrastructure Manager
<50M USD, IT Services
FAVORABLE

“Reliable feature-rich monitoring platform with excellent visibility and mobile access”

5.0
Mar 20, 2026
We've been using Site24x7 for approximately 4 years now and it has become a critical component of our monitoring and operational strategy. It gives us reliable visibility across all our business critical infrastructure, both internal and and for selected client environments.
Workplace Services SME
50M - 250M USD, IT Services
CRITICAL

“Not bad. Pretty basic, but inexpensive and they are adding new functionality.”

3.0
Sep 19, 2019
Mediocre product. It is rather basic, but inexpensive and they are adding new functionality that is getting to be almost competitive with other products.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Network Management Tools

About Company

Company Description

Updated 15th January 2025

As the enterprise IT management division of Zoho Corp., ManageEngine empowers you to take control of your IT, from your security, networks, and servers to your applications, service desk, Active Directory, desktops, and mobile devices.

Company Details

Updated 15th January 2025
Year Founded
2002
Head office location
Del Valle, United States
Number of employees
5001 - 10000
Website
https://www.manageengine.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

ManageEngine Site24x7 Reviews and Ratings

Showing data for 132 ratings and reviews for Infrastructure Monitoring Tools market. View all 354 ratings and reviews across markets for a complete picture.

4.7

(132 Ratings)

Rating Distribution

5 Star
64%
4 Star
36%
3 Star
1%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.6

Service & Support

4.5

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
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Reviewer's Company Size
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Reviewer's Job Function
  • IT Infrastructure Manager
    <50M USD
    IT Services
    Review Source

    Reliable feature-rich monitoring platform with excellent visibility and mobile access

    5.0
    Mar 20, 2026
    We've been using Site24x7 for approximately 4 years now and it has become a critical component of our monitoring and operational strategy. It gives us reliable visibility across all our business critical infrastructure, both internal and and for selected client environments.
  • SYSTEM ADMINISTRATOR
    50M-1B USD
    Banking
    Review Source

    Technical Background and AI Features Noted in Managed Engine Tool Experience

    5.0
    May 11, 2026
    The sessions are good. speaker gave the required and proper technical background of the tool. We have procured and are users of the managed engine tool. We're now looking at more AI in the managed engine tool in terms of analytics and reporting.
  • Chief Information Officer
    <50M USD
    Healthcare and Biotech
    Review Source

    Initial Dashboard Complexity Contrasts with Positive Feedback on Alert Response Time

    5.0
    Mar 9, 2026
    I really like how monitoring insights the dashboards give you and the speed of their alerting.
  • IT Services Associate
    50M-1B USD
    IT Services
    Review Source

    Integration With AWS and Alerting Features Appreciated After Extended Use

    5.0
    May 5, 2026
    I have been using site 24x7 from last 1 year for monitoring the infrastructure of AWS. The integration with AWS is so simple and easy. The most imp thing i liked about this its alterting system
  • Director of Procurement
    50M-1B USD
    IT Services
    Review Source

    Website and Cloud Monitoring Features Meet Expectations for Organizational Needs

    4.0
    Jan 22, 2026
    We evaluated the product as per our use cases and found the product correct for our organization.
...
Showing Result 1-5 of 134

Recommended Gartner Insights

  • Market Guide for Infrastructure Monitoring Tools
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Reviewer Insights for: ManageEngine Site24x7
Performance of ManageEngine Site24x7 Across Market Features

ManageEngine Site24x7 Likes & Dislikes

Like

Comprehensive monitoring coverage across servers, services and network components. Real-time alerting that is accurate and allows us to respond quickly to incidents. Overall flexibility and consistency.

Like

Simple website monitoring. Is it up or down.

Like

It is a robust and AI based tool. It saves the user time, increases the user level of experience and gives better clarity.

Dislike

Some of the initial configuration and fine-tuning of alerts can take time to get right, particularly in more complex environments.

Dislike

They have limited depth or completeness beyond basic website monitoring.

Dislike

Need to know the costing part, there is a budget defined more likely to know the licensing part.