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Logo of Meltwater

Meltwater

byMeltwater
in
4.2
Market Presence: PR and Media Monitoring Tools, Social Analytics Applications

Overview

Product Information on Meltwater

Updated 13th October 2025

What is Meltwater?

Meltwater is a software designed to provide media monitoring and social listening capabilities for organizations. The software aggregates news, social media, and online content to help users track brand mentions, analyze trends, and measure media impact. It offers tools for monitoring traditional and digital media channels, sentiment analysis, and audience insights. Meltwater supports competitive benchmarking, crisis management, and campaign measurement by delivering real-time reporting and analytics. The software assists businesses in understanding public perception, managing reputation, and informing communication strategies through data-driven insights.

Meltwater Pricing

Meltwater software offers a subscription-based pricing model with multiple tiered plans based on features and service levels. The pricing structure typically varies according to factors such as the number of users, access to analytics tools, media monitoring coverage, and integration capabilities. Custom pricing may be offered based on client requirements and usage volume. Direct price details are not always publicly disclosed and may require a tailored quote.

Overall experience with Meltwater

Communications Manager
Gov't/PS/ED <5,000 Employees, Education
FAVORABLE

“Meltwater Offers Customization and Cost Benefits but Interface Challenges Remain”

5.0
Mar 19, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Administrative Coordinator
<50M USD, Services (non-Government)
CRITICAL

“Discover Trending Topics About Your Brand, Though Some Posts May Be Missed”

3.0
Mar 4, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 7th December 2023

Meltwater is a company that delivers a comprehensive toolkit incorporating media, social, consumer and sales intelligence. The main business problem it helps solve is the lack of actionable insight from large data sets. They break down information overload, analyzing around 1 billion pieces of daily content and turning them into crucial insights that offer a competitive advantage. Spanning six continents with a myriad of offices, Meltwater serves a global clientele, providing trusted solutions for brands seeking impact.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2001
Head office location
San Francisco, United States
Number of employees
1001 - 5000
Website
http://meltwater.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Meltwater Reviews and Ratings

4.2

(18 Ratings)

Rating Distribution

5 Star
39%
4 Star
50%
3 Star
11%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Communications Manager
    Gov't/PS/Ed
    Education
    Review Source

    Meltwater Offers Customization and Cost Benefits but Interface Challenges Remain

    5.0
    Mar 19, 2026
    Meltwater has done a phenomenal job of meeting our needs while providing competitive pricing, helping us lower our costs for three different services and always providing extensive support.
  • Communications Manager
    Gov't/PS/Ed
    Education
    Review Source

    Meltwater Offers Customization and Cost Benefits but Interface Challenges Remain

    5.0
    Mar 19, 2026
    Meltwater has done a phenomenal job of meeting our needs while providing competitive pricing, helping us lower our costs for three different services and always providing extensive support.
  • Read All 18 Reviews

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  • Market Guide for PR and Media Monitoring Tools
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Reviewer Insights for: Meltwater
Performance of Meltwater Across Market Features

Meltwater Likes & Dislikes

Like

I like Meltwater's powerful customization features in digital and social media monitoring. I love Meltwater's Engage platform which allows me to schedule out my organization's social media content across all of our platforms effectively. I haven't used it yet, but from the demo, I'm really excited about Meltwater's new GenAI Lens, which will drastically improve our LLM monitoring.

Like

I like Meltwater's powerful customization features in digital and social media monitoring. I love Meltwater's Engage platform which allows me to schedule out my organization's social media content across all of our platforms effectively. I haven't used it yet, but from the demo, I'm really excited about Meltwater's new GenAI Lens, which will drastically improve our LLM monitoring.

Like

I like Meltwater's powerful customization features in digital and social media monitoring. I love Meltwater's Engage platform which allows me to schedule out my organization's social media content across all of our platforms effectively. I haven't used it yet, but from the demo, I'm really excited about Meltwater's new GenAI Lens, which will drastically improve our LLM monitoring.

Dislike

Sometimes it can miss some news or post

Dislike

Sometimes it can miss some news or post

Dislike

Sometimes it can miss some news or post