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  1. Home
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  3. MetTel Managed Network Services
Logo of MetTel Managed Network Services

MetTel Managed Network Services

byMetTel
in Managed Network Services
4.5

Overview

Service Information on MetTel Managed Network Services

Updated 13th October 2025

What is MetTel Managed Network Services?

MetTel Managed Network Services is a software designed to streamline and oversee network operations for businesses by providing centralized management of multiple network connections. The software offers features for monitoring network performance, optimizing bandwidth, and maintaining network security. It enables organizations to automate network deployment, configuration, and troubleshooting, while supporting a range of connectivity options including SD-WAN, broadband, and wireless. The software addresses challenges related to network complexity, reliability, and scalability by delivering visibility into network activity and facilitating management across different locations. This software is utilized by businesses seeking to improve network control, reduce downtime, and enhance operational efficiency.

MetTel Managed Network Services Pricing

The service follows a pricing model based on customized solutions tailored to client requirements, which may include factors such as network scale, selected management features, and service levels. Pricing typically involves monthly recurring charges determined by usage, service level agreements, and specific configurations requested in the managed network service package.

Overall experience with MetTel Managed Network Services

Director
3B - 10B USD, Retail
FAVORABLE

“MetTel Delivers Strong Network Visibility, Customer Service and Operational Support.”

5.0
Jan 14, 2026
Having migrated away from a similar provider, we are seeing the exceptional performance of MetTel as a top tier provider, as we were expecting.
VP Enterprise Architecture
3B - 10B USD, Retail
CRITICAL

“Innovative SDWAN solution for national retailer”

3.0
Jun 10, 2024
Quick rollout of managed SD-WAN solution across 3k sites.

About Company

Company Description

Updated 7th December 2023

MetTel is a provider of unified communication solutions for enterprise customers. It merges all communications over a private network, enabling companies to deploy and handle technology-based voice, data, wireless and cloud solutions on a national scale. MetTel's services aid in enhancing enterprise efficiency, lowering costs, and streamlining operations. Through a combination of bespoke and managed communication solutions with a potent cloud-based software, MetTel Portal, users can manage their inventory, usage, expenditures, and repairs from a single, straightforward interface. Established in 1996, MetTel is headquartered in New York City.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1996
Head office location
New York, United States
Number of employees
501 - 1000
Website
http://www.mettel.net

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

MetTel Managed Network Services Reviews and Ratings

4.5

(46 Ratings)

Rating Distribution

5 Star
57%
4 Star
35%
3 Star
9%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Planning & Transition

4.6

Delivery & Execution

4.5

Integration & Deployment

5.0

Service & Support

5.0

Service Capabilities

4.6

Filter Reviews
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Most helpful
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Reviewer's Company Size
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  • Director
    1B-10B USD
    Retail
    Review Source

    MetTel Delivers Strong Network Visibility, Customer Service and Operational Support.

    5.0
    Jan 14, 2026
    Having migrated away from a similar provider, we are seeing the exceptional performance of MetTel as a top tier provider, as we were expecting.
  • Director of IT
    1B-10B USD
    Energy and Utilities
    Review Source

    Positive Experience with Support, Implementation, and Service at Mettel Highlighted

    5.0
    Jan 14, 2026
    Overall, I am having a wonderful experience all around with Mettel from support, expansion, expertise, implementation and customer service.
  • DIRECTOR OF IT
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Dedicated Service and Useful Platform Offset by Occasional Network Trend Oversights

    4.0
    Jan 16, 2026
    MetTel has been a dedicated and consistent partner. The Bruin platform is their standout and provides timely and useful information.
  • IT Services Associate
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Wide Area Networks that approach nearly 100% availability

    5.0
    Nov 25, 2025
    A truly plug and play service. Whether a new site where MetTel engages the carriers or using an existing carrier DIA circuit, each site was simple to implement and worked within 30 minutes.
  • VP, IT
    1B-10B USD
    Manufacturing
    Review Source

    MetTel: Efficiently Scaling WAN with VMware SDWAN Devices

    4.0
    Jun 3, 2024
    MetTel has been able to help our organization scale our WAN quickly, efficiently and with added resiliency. VMware SDWAN devices work very well and can be easily deployed and managed. The MetTel team has generally been able to meet our demands for a quick turnaround on orders to support newly acquired locations.
...
Showing Result 1-5 of 46

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Reviewer Insights for: MetTel Managed Network Services
Performance of MetTel Managed Network Services Across Market Features

MetTel Managed Network Services Likes & Dislikes

Like

Network visibility, managed service with ample support behind it and exceptional communication.

Like

* Architecture Flexibility * Cost savings opportunities/reinvestment * Full managed services portfolio for WAN

Like

1. Excellent customer service 2. Solid platform(s) 3. TEM solution w/ rep 3. Technical expertise 4. Range of capabilities

Dislike

Operational misunderstanding of our contract, which is more complex than what the provider and my company are used to. All telecom billing is confusing and difficult to process, and this is not unique to this service provider.

Dislike

* Support turnaround as Mettel scaled out their offerings * Lack of hardware lifecycle/roadmap for Velocloud

Dislike

The Velo SD-WAN product we use has some technical quirks. But, that is not on Mettel but the vendor. It's not a showstopper, however.