Name: MetTel Managed Network Services
Rating: 4.5 (46 reviews)

Overview

Service Information on MetTel Managed Network Services

Updated 13th October 2025

What is MetTel Managed Network Services?

MetTel Managed Network Services is a software designed to streamline and oversee network operations for businesses by providing centralized management of multiple network connections. The software offers features for monitoring network performance, optimizing bandwidth, and maintaining network security. It enables organizations to automate network deployment, configuration, and troubleshooting, while supporting a range of connectivity options including SD-WAN, broadband, and wireless. The software addresses challenges related to network complexity, reliability, and scalability by delivering visibility into network activity and facilitating management across different locations. This software is utilized by businesses seeking to improve network control, reduce downtime, and enhance operational efficiency.

Overall experience with MetTel Managed Network Services

IT Services Associate

500M - 1B USD, Healthcare and Biotech

FAVORABLE

“Wide Area Networks that approach nearly 100% availability”

5.0

Nov 25, 2025

A truly plug and play service. Whether a new site where MetTel engages the carriers or using an existing carrier DIA circuit, each site was simple to implement and worked within 30 minutes.

VP Enterprise Architecture

3B - 10B USD, Retail

CRITICAL

“Innovative SDWAN solution for national retailer”

3.0

Jun 10, 2024

Quick rollout of managed SD-WAN solution across 3k sites.

About Company

Company Description

MetTel is a provider of unified communication solutions for enterprise customers. It merges all communications over a private network, enabling companies to deploy and handle technology-based voice, data, wireless and cloud solutions on a national scale. MetTel's services aid in enhancing enterprise efficiency, lowering costs, and streamlining operations. Through a combination of bespoke and managed communication solutions with a potent cloud-based software, MetTel Portal, users can manage their inventory, usage, expenditures, and repairs from a single, straightforward interface. Established in 1996, MetTel is headquartered in New York City.

Company Details

Company type

Private

Year Founded

1996

Head office location

New York, United States

Number of employees

501 - 1000

Website

http://www.mettel.net

Do You Manage Peer Insights at MetTel?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: MetTel Managed Network Services

Performance of MetTel Managed Network Services Across Market Features

MetTel Managed Network Services Likes & Dislikes

When we have a site, they ship the SDWAN equipment pre-configured to our main site. We then install the SDWAN equipment at our leisure and when the site needs to be activated.

* Architecture Flexibility * Cost savings opportunities/reinvestment * Full managed services portfolio for WAN

Network visibility, managed service with ample support behind it and exceptional communication.

We've had this service for over 2 1/2 years, and I can't think of anything I dislike.

* Support turnaround as Mettel scaled out their offerings * Lack of hardware lifecycle/roadmap for Velocloud

Operational misunderstanding of our contract, which is more complex than what the provider and my company are used to. All telecom billing is confusing and difficult to process, and this is not unique to this service provider.

Top MetTel Managed Network Services Alternatives

Peer Discussions

MetTel Managed Network Services Reviews and Ratings

Recommended Gartner Insights

50M-1B USD

Healthcare and Biotech

Review Source

Wide Area Networks that approach nearly 100% availability

Director

1B-10B USD

Retail

MetTel Delivers Strong Network Visibility, Customer Service and Operational Support.

Jan 14, 2026

Having migrated away from a similar provider, we are seeing the exceptional performance of MetTel as a top tier provider, as we were expecting.

Director of IT

Energy and Utilities

Positive Experience with Support, Implementation, and Service at Mettel Highlighted

Overall, I am having a wonderful experience all around with Mettel from support, expansion, expertise, implementation and customer service.

DIRECTOR OF IT

Dedicated Service and Useful Platform Offset by Occasional Network Trend Oversights

4.0

Jan 16, 2026

MetTel has been a dedicated and consistent partner. The Bruin platform is their standout and provides timely and useful information.

VP, IT

Manufacturing

MetTel: Efficiently Scaling WAN with VMware SDWAN Devices

Jun 3, 2024

MetTel has been able to help our organization scale our WAN quickly, efficiently and with added resiliency. VMware SDWAN devices work very well and can be easily deployed and managed. The MetTel team has generally been able to meet our demands for a quick turnaround on orders to support newly acquired locations.

Overview

Service Information on MetTel Managed Network Services

What is MetTel Managed Network Services?

MetTel Managed Network Services Pricing

Overall experience with MetTel Managed Network Services

“Wide Area Networks that approach nearly 100% availability”

“Innovative SDWAN solution for national retailer”

About Company

Company Description

Company Details

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: MetTel Managed Network Services

Performance of MetTel Managed Network Services Across Market Features

MetTel Managed Network Services Likes & Dislikes

Top MetTel Managed Network Services Alternatives

Peer Discussions

MetTel Managed Network Services Reviews and Ratings

Recommended Gartner Insights

About Company

Company Description

Company Details

Reviewer Insights for: MetTel Managed Network Services

Performance of MetTel Managed Network Services Across Market Features

MetTel Managed Network Services Likes & Dislikes

Recommended Gartner Insights

Top MetTel Managed Network Services Alternatives

MetTel Managed Network Services Reviews and Ratings

1. HCLTech Managed Network Services

2. Hughes Network Systems Managed Network Services

3. Wipro Managed Network Services

Wide Area Networks that approach nearly 100% availability

MetTel Delivers Strong Network Visibility, Customer Service and Operational Support.

Positive Experience with Support, Implementation, and Service at Mettel Highlighted

Dedicated Service and Useful Platform Offset by Occasional Network Trend Oversights

MetTel: Efficiently Scaling WAN with VMware SDWAN Devices

4.5

(46 Ratings)

Rating Distribution

Customer Experience

Service Capabilities