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  3. Microsoft Dynamics 365 Business Central
Logo of Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central

byMicrosoft
in
4.3
Market Presence: Cloud ERP for Service-Centric Enterprises, Cloud ERP for Product-Centric Enterprises

Overview

Product Information on Microsoft Dynamics 365 Business Central

Updated 13th October 2025

What is Microsoft Dynamics 365 Business Central?

Microsoft Dynamics 365 Business Central is a business management software designed to help organizations streamline operations, automate processes, and manage financials, sales, service, and supply chain activities. The software integrates various business functions including accounting, project management, inventory, and purchasing into a single unified system, enabling organizations to gain comprehensive insights and improve decision-making. It supports process automation, data analysis, and facilitates compliance with regulatory requirements. The software is suitable for coordinating business resources and simplifying operational workflows, addressing challenges related to visibility, efficiency, and scalability in an organization’s day-to-day management.

Microsoft Dynamics 365 Business Central Pricing

Microsoft Dynamics 365 Business Central software uses a subscription based pricing model, offering monthly or annual payments per user. The software provides different licensing tiers based on functionality levels such as Essentials and Premium and also offers additional modules or add ons that can be purchased separately. Prices may vary depending on the number of users and selected features.

Overall experience with Microsoft Dynamics 365 Business Central

Account Clerk
50M - 250M USD, Banking
FAVORABLE

“Centralized Platform Provides Accessible Operations but Limited Built-In Features Noted”

4.0
Feb 7, 2026
Microsoft Dynamics 365 Business Central is a cloud-based tool which ensures I can access it from anywhere. Using automation I can automate multiple manual work and reduce the operational tasks.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 11th August 2023

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

Company Details

Updated 25th March 2024
Company type
Public
Year Founded
1975
Head office location
Redmond, Washington, United States
Number of employees
10000+
Annual Revenue
30B+ USD
Website
https://microsoft.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central Likes & Dislikes

Like

I like how it saves me from using multiple tools for multiple work as for now it offers finance, sales inventory and operations in one single place. I can look over the real time reports on the finance which helps me to understand.

Like

The most liked function is the transfer order. it really clear to understand of items moving process.

Like

Integration with other Microsoft Products such as Excel and Power BI. The Edit in Excel function is super useful.

Dislike

I would say if I do a lot of customization it has some affects on the long term maintenance which I really don't like also the number of out of the box features are limited.

Dislike

1. posting time it is not showing. 2. the user interface is not good. 3. workflow function is loading for a long minutes.

Dislike

The cost per user is significant. Inability to have multiple windows simultaneously

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Peer Discussions

Microsoft Dynamics 365 Business Central Reviews and Ratings

Showing data for 4 ratings and reviews for Cloud ERP Finance market. View all 308 ratings and reviews across markets for a complete picture.

4.3

(4 Ratings)

Rating Distribution

5 Star
25%
4 Star
75%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

3.7

Integration & Deployment

4.0

Service & Support

3.8

Product Capabilities

4.3

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Account Clerk
    50M-1B USD
    Banking
    Review Source

    Centralized Platform Provides Accessible Operations but Limited Built-In Features Noted

    4.0
    Feb 6, 2026
    Microsoft Dynamics 365 Business Central is a cloud-based tool which ensures I can access it from anywhere. Using automation I can automate multiple manual work and reduce the operational tasks.
  • IT Associate
    <50M USD
    IT Services
    Review Source

    Transfer Order Clarity Praised While Workflow Speed and Interface Face Criticism

    5.0
    Aug 19, 2025
    I'd like to comment about this system. i work in the finance department. my position is financial ERP support specialist. i handle all of errors about of sales order, purchase order and transfer orders.
  • Assistant Controller
    50M-1B USD
    Manufacturing
    Review Source

    MS Business Central Offers Strong Microsoft Integration But Expensive

    4.0
    Nov 13, 2025
    Compared to other ERP, the MS Business Central is very user friendly and easier to navigate.
  • IT ASSOCIATE
    50M-1B USD
    Energy and Utilities
    Review Source

    Granular Permissions and Multiple Screens Challenge Despite Ease of Microsoft Integration

    4.0
    Aug 1, 2025
    Frustratingly granular configuration for permissions but a positive aspect is the familiar Microsoft interface for users
Showing Result 1-4 of 4

Recommended Gartner Research

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  • Magic Quadrant for Cloud ERP Finance

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