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  1. Home
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  3. Microsoft Dynamics 365 Business Central
Logo of Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central

byMicrosoft
in
4.4
Market Presence: Cloud ERP for Service-Centric Enterprises, Cloud ERP for Product-Centric Enterprises

Overview

Product Information on Microsoft Dynamics 365 Business Central

Updated 13th October 2025

What is Microsoft Dynamics 365 Business Central?

Microsoft Dynamics 365 Business Central is a business management software designed to help organizations streamline operations, automate processes, and manage financials, sales, service, and supply chain activities. The software integrates various business functions including accounting, project management, inventory, and purchasing into a single unified system, enabling organizations to gain comprehensive insights and improve decision-making. It supports process automation, data analysis, and facilitates compliance with regulatory requirements. The software is suitable for coordinating business resources and simplifying operational workflows, addressing challenges related to visibility, efficiency, and scalability in an organization’s day-to-day management.

Microsoft Dynamics 365 Business Central Pricing

Microsoft Dynamics 365 Business Central software uses a subscription based pricing model, offering monthly or annual payments per user. The software provides different licensing tiers based on functionality levels such as Essentials and Premium and also offers additional modules or add ons that can be purchased separately. Prices may vary depending on the number of users and selected features.

Overall experience with Microsoft Dynamics 365 Business Central

MANAGER
<50M USD, Banking
FAVORABLE

“Microsoft Dynamics 365 Business Application ”

4.0
Dec 19, 2025
Recently, we have purchased the Microsoft Dynamics 365 form our bank and deployment with various our internal department like ( operational, business sale, customer service ) from branch level office. And we integrated with MS office to centralized managed the data and published the report to management team on time.
Senior Financial Analyst
3B - 10B USD, Construction
CRITICAL

“Solid ERP with Great Microsoft Integration”

3.0
Nov 10, 2025
Overall, Dynamics 365 Business Central has been a solid system for us. It handles core financials well and ties in smoothly with Excel and Power BI, which makes reporting a lot easier. Once everything was set up, it became pretty reliable for day-to-day work. The setup phase took some effort, and there are still areas that could e a little more intuitive, but overall, it's been a good platform that scales with our needs.

About Company

Company Description

Updated 25th March 2024

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

Company Details

Updated 25th March 2024
Company type
Public
Year Founded
1975
Head office location
Redmond, Washington, United States
Number of employees
10000+
Annual Revenue
30B+ USD
Website
https://microsoft.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Microsoft Dynamics 365 Business Central
Reviewer Insights for: Microsoft Dynamics 365 Business Central
Deciding Factors: Microsoft Dynamics 365 Business Central Vs. Market Average
Performance of Microsoft Dynamics 365 Business Central Across Market Features

Microsoft Dynamics 365 Business Central Likes & Dislikes

Like

The Microsoft office suite integration into all level, and data sharing to easy way end users Automate various process from our bank we managed centralized data from all process details

Like

It connects easily with Excel and Power BI which is probably the biggest win for our finance team. The layout feels clean and straightforward once you get used to it. Being fully cloud-based keeps things accessible and low-maintenance on the IT side.

Like

Microsoft Dynamics 365 Business Central remains an all-in-one ERP solution that serves both product based and services baesd businesses. It provides a unified platform where core operations, regardless of the business model, are integrated into a single environment.

Dislike

Product will support only Microsoft office suite and other platform doesn't share the data We facing some duplicate work in the automate process report Hard to deployment some of services

Dislike

Customizations aren't as simple as they should be. You often need developer help for what feels like small changes. It slows down when you pull large reports or historical data. The licensing and permissions setup can be confusing when the roles change.

Dislike

The thing I dislike the most is the platform's high level of complexity. New users often find the vast array of features and configurations overehelming, requiring extensive and costly training to master.

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Peer Discussions

Microsoft Dynamics 365 Business Central Reviews and Ratings

Showing data for 139 ratings and reviews for Cloud ERP for Service-Centric Enterprises market. View all 286 ratings and reviews across markets for a complete picture.

4.4

(139 Ratings)

Rating Distribution

5 Star
35%
4 Star
53%
3 Star
9%
2 Star
3%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.3

Service & Support

4.2

Product Capabilities

4.3

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Senior Financial Analyst
    1B-10B USD
    Construction
    Review Source

    Solid ERP with Great Microsoft Integration

    3.0
    Nov 10, 2025
    Overall, Dynamics 365 Business Central has been a solid system for us. It handles core financials well and ties in smoothly with Excel and Power BI, which makes reporting a lot easier. Once everything was set up, it became pretty reliable for day-to-day work. The setup phase took some effort, and there are still areas that could e a little more intuitive, but overall, it's been a good platform that scales with our needs.
  • MANAGER
    <50M USD
    Banking
    Review Source

    Microsoft Dynamics 365 Business Application

    4.0
    Dec 19, 2025
    Recently, we have purchased the Microsoft Dynamics 365 form our bank and deployment with various our internal department like ( operational, business sale, customer service ) from branch level office. And we integrated with MS office to centralized managed the data and published the report to management team on time.
  • SENIOR OFFICER
    50M-1B USD
    Manufacturing
    Review Source

    Complex Functionality in Microsoft Dynamics 365 Business Central Challenges Newcomers

    5.0
    Dec 17, 2025
    The overall experience of Microsoft Dynamics 365 Business Central is characterized by its its transformation into an AI First ERP Solution.It is a TOP Rated platform for small to mid-sized businesses, practical for those already using Microsoft 365.
  • Assistant Director Of Accounting
    Gov't/PS/Ed
    Education
    Review Source

    Cloud-Based Tool Integrates Departments But Interface Complexity May Cause Confusion

    4.0
    Jan 28, 2026
    It is a well organized and efficient tool which offers cloud based services means I can from anywhere without the need of any hardware server also I can customize it as per my need which fits my workflow also it integrates well with my other tools such as Microsoft 365.
  • DIRECTOR OF FINANCE
    <50M USD
    Miscellaneous
    Review Source

    Unified Finance Platform Connects Microsoft Tools but Faces Customization Difficulties

    4.0
    Nov 17, 2025
    Strong integration and scalability, a unified platform for finance and operations and even beyond.
...
Showing Result 1-5 of 144

Recommended Gartner Research

  • Critical Capabilities for Cloud ERP for Service-Centric Enterprises
  • Magic Quadrant for Cloud ERP for Service-Centric Enterprises

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