Overview
Product Information on Microsoft Dynamics 365 Customer Service
Updated 13th October 2025
What is Microsoft Dynamics 365 Customer Service?
Microsoft Dynamics 365 Customer Service Pricing
Overall experience with Microsoft Dynamics 365 Customer Service
Operations Manager
<50M USD, MediaFAVORABLE
“Complex Implementation Of Dynamics 365 May Challenge Rapidly Scaling Businesses”
CUSTOMER SERVICE & SUPPORT ASSOCIATE
250M - 500M USD, Healthcare and BiotechCRITICAL
“Support Simplifies Daily Tasks But Some Functions Remain Challenging To Use”
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Top Microsoft Dynamics 365 Customer Service Alternatives
About Company
Company Description
Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.
Company Details
Company type
Public
Year Founded
1975
Head office location
Redmond, Washington, United States
Number of employees
10000+
Annual Revenue
30B+ USD
Website
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Peer Discussions
Microsoft Dynamics 365 Customer Service Reviews and Ratings
- Operations Manager<50M USDMediaReview Source
Complex Implementation Of Dynamics 365 May Challenge Rapidly Scaling Businesses
Enterprise ready and very Robust, Dynamics 365 is great for structured support via the CRM but it can be a bit heavy and complex when integrated into faster moving businesses that are scaling.
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