Name: Microsoft Skype for Business Online (Legacy)
Rating: 4.3 (1071 reviews)

Overview

Product Information on Microsoft Skype for Business Online (Legacy)

Updated 13th October 2025

What is Microsoft Skype for Business Online (Legacy)?

Microsoft Skype for Business Online (Legacy) is a communication software that facilitates instant messaging, voice calls, video conferencing, and online meetings for organizations. The software integrates with other Microsoft Office applications to enable seamless collaboration among teams, allowing users to schedule meetings, share screens, and exchange files within a secure environment. Skype for Business Online streamlines communication workflows, supports presence information, and provides enterprise-grade management and security controls. This software addresses the need for remote and distributed workforce connectivity by offering tools for real-time interaction, reducing reliance on email, and enhancing productivity in business environments.

Overall experience with Microsoft Skype for Business Online (Legacy)

IT Infrastructure Coordinator

3B - 10B USD, Retail

FAVORABLE

“Great product for making calls, talking to customers and suppliers”

5.0

Jun 9, 2021

We decided ti use Skype at the time, as it was the most used program in large companies and among our customers to contact us, we were very happy, the program served the purpose we needed very well

Executive Creative Director

250M - 500M USD, Media

CRITICAL

“Excellent service”

3.0

Mar 29, 2021

Skype brings many benefits when it comes to communicating since it allows us to hold work meetings, business or family meetings allowing us to converse from anywhere in the world at any time either in a group, individual way or it can also be implemented in personal life, it benefits us Much because it allows us to connect without any problem, as I have said before, it makes communication much easier whether you are away from your workplace or in another city.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.

For Market:
Unified Communications as a Service

For Market:
Meeting Solutions

About Company

Company Description

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

Company Details

Company type

Public

Year Founded

1975

Head office location

Redmond, Washington, United States

Number of employees

10000+

Annual Revenue

30B+ USD

Website

https://microsoft.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Microsoft Skype for Business Online (Legacy)

Deciding Factors: Microsoft Skype for Business Online (Legacy) Vs. Market Average

Performance of Microsoft Skype for Business Online (Legacy) Across Market Features

Microsoft Skype for Business Online (Legacy) Likes & Dislikes

Ease of use, mobility, multiple platforms

Skype brings many benefits when it comes to communicating since it allows us to hold work meetings, business or family meetings allowing us to converse from anywhere in the world at any time either in a group, individual way or it can also be implemented in personal life, it benefits us Much because it allows us to connect without any problem, as I have said before, it makes communication much easier whether you are away from your workplace or in another city.

you can see detailed contact info well integrated with other Microsoft services.

Prtogram a little heavy, sometimes it crashes, sometimes the call has poor quality

It allows me to take business meetings and talk with my family without problems. Skype continues to improve its service every day.

everything works just fine.

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Peer Discussions

Microsoft Skype for Business Online (Legacy) Reviews and Ratings

4.3

(1071 Ratings)

Rating Distribution

5 Star: 44%
4 Star: 45%
3 Star: 8%
2 Star: 1%
1 Star: 0%

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.4

Service & Support

4.4

Product Capabilities

4.4

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IT Infrastructure Coordinator
1B-10B USD
Retail
Review Source
Great product for making calls, talking to customers and suppliers
5.0
Jun 8, 2021
We decided ti use Skype at the time, as it was the most used program in large companies and among our customers to contact us, we were very happy, the program served the purpose we needed very well
Marketing
50M-1B USD
Retail
Review Source
review of skype for business.
5.0
Jun 13, 2021
Very easy to integrate and set up, user friendly interface. easy to navigate and everything is well integrated with other platforms.
Chief Executive Officer
50M-1B USD
Media
Review Source
very good communication option
4.0
May 28, 2021
Skype is an excellent application, simple and effective. It is the best for making video calls, national and international calls, the image and sound quality are great, It has a very good connection, communication is very stable, and there is no time limit for video calls.
Sr.Engg
50M-1B USD
IT Services
Review Source
Skype : Collab and work
4.0
Apr 23, 2021
Our team mainly used it for VoIP calls for onsite meetings. It really helped us in collaboration across different geographies. Also you can reach anyone via the chat messaging feature as well
Executive Creative Director
50M-1B USD
Media
Review Source
Excellent service
3.0
Mar 29, 2021
Skype brings many benefits when it comes to communicating since it allows us to hold work meetings, business or family meetings allowing us to converse from anywhere in the world at any time either in a group, individual way or it can also be implemented in personal life, it benefits us Much because it allows us to connect without any problem, as I have said before, it makes communication much easier whether you are away from your workplace or in another city.

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