Overview
Product Information on MiVoice Connect
What is MiVoice Connect?
MiVoice Connect Pricing
Overall experience with MiVoice Connect
“Simplifying Communications with Mivoice Connect Integration”
“Streamlining Business Communication: A Look at Modern Telephony”
About Company
Company Description
Mitel is a company that handles approximately two billion connections on a daily basis. Their primary goal is to assist businesses in developing their internal and external communication by providing solutions that enable efficient collaboration and customer service.
Company Details
Do You Manage Peer Insights at Mitel?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: MiVoice Connect
Performance of MiVoice Connect Across Market Features
MiVoice Connect Likes & Dislikes
easy of the configuration
1) Does well at managing multiple calls simultaneously 2) Easy to set up with a deskphone or softphone for remote work 3) Easy to set up power routing rules to forward calls to a cellphone
Easy to setup in a hybrid environment of virtual and physical clients. License management is very simple. User and group management is is to setup and administer.
the device ordering and delivery process to the country
1) Setting up the app on iPhone could be more intuitive 2) I wish there was an easier way to search through calls on hold 3) Assigning custom availability could be a little more user friendly
The administration console is a little dated but it is still easy to navigate. The reporting is kinda slow but the data is useful once it generates the report.
Top MiVoice Connect Alternatives
Peer Discussions
MiVoice Connect Reviews and Ratings
- IT ASSOCIATE<50M USDIT ServicesReview Source
Simplifying Communications with Mivoice Connect Integration
It is the best vendor and easy to integrate and configure of mivoice connect - Account Manager50M-1B USDTransportationReview Source
Streamlining Business Communication: A Look at Modern Telephony
A capable telephony system for business. Easy to use and understand. - Senior IT Support Technician<50M USDHealthcare and BiotechReview Source
MiVoice Connect, Great product and easy to manage
MiVoice Connect is a great telephony system that we have deployed across the business. Users, licenses, phones and numbers are simple to manage in the Mitel Connect Director. - INFRASTRUCTURE MANAGER<50M USDFinance (non-banking)Review Source
Mitel
Mitel support are terrible at responding and fixing issues. Clients are buggy and fail to work, call recorder misses calls and known security updates are slow to receive. - Software Development EngineerGov't/PS/EdEducationReview Source
MiVoice Connect: A great product for Business
We have started with ShoreTel Connect Onsite which was taken over by Mitel. Before that, we faced some challenges but after that, it became a cakewalk for us. They have been improved a lot and fixed almost all the issues. Its a good solution for our business. This works in this great way - create a distributed server for voice and messages and use it seamlessly. And now it's our great solution we provide to our customers for voice and messages