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  1. Home
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  3. monday sales CRM
Logo of monday sales CRM

monday sales CRM

bymonday.com
in Sales Force Automation Platforms (Transitioning to CRM Sales Platforms)
4.1

Overview

Product Information on monday sales CRM

Updated 13th October 2025

What is monday sales CRM?

monday sales CRM is a software designed to help businesses manage their sales processes, track leads, and oversee customer relationships. The software offers features such as customizable pipelines, automated workflows, email integration, and real-time activity tracking. It enables teams to organize contacts, monitor deal progress, and collaborate on sales opportunities within a centralized platform. By streamlining sales tasks and providing detailed reporting tools, the software addresses the business problem of scattered customer data and inefficient communication. monday sales CRM facilitates efficient sales management, allowing users to improve visibility into deals and enhance team productivity through structured information management and process automation.

monday sales CRM Pricing

monday sales CRM software uses a subscription-based pricing model with multiple tiers based on features and user count Each tier provides different levels of access to tools and functionalities for sales management Pricing is charged per user on a monthly or annual basis with higher tiers offering more advanced features and automation capabilities

Overall experience with monday sales CRM

CHIEF DATA OFFICER
<50M USD, IT Services
FAVORABLE

“Customizable CRM Features Stand Out While Email Integration Remains Problematic”

4.0
Feb 20, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Director of Marketing
<50M USD, Services (non-Government)
CRITICAL

“Modern Interface but Lacks Essential CRM Features and Intuitive Integration”

2.0
Jul 24, 2025
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 15th May 2025

Monday.com, operating from several global locations, focuses on empowering organizations with its Work Operating System, a platform that enables the design of customized work management tools and software applications. Based on a low code-no code framework, the system aids businesses in creating an efficient and transparent working environment by seamlessly connecting individuals with processes and systems. It fosters team performance across various functions. The platform, flexible to fit any business model, is deployed across diverse sectors and geographies.

Company Details

Updated 15th May 2025
Company type
Public
Year Founded
2012
Head office location
Tel Aviv, Israel
Number of employees
1001 - 5000
Website
https://www.monday.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

monday sales CRM Reviews and Ratings

4.1

(45 Ratings)

Rating Distribution

5 Star
31%
4 Star
51%
3 Star
11%
2 Star
7%
1 Star
0%
Why ratings and reviews count differ?
  • CHIEF DATA OFFICER
    <50M USD
    IT Services
    Review Source

    Customizable CRM Features Stand Out While Email Integration Remains Problematic

    4.0
    Feb 20, 2026
    Monday is one of my favorite tools, so the idea of having a task manager and a CRM in the same environment was very attractive. The CRM has all the features one can expect, the room for customization and its powerful API are some of the features that made me decide on Monday. The downside is that we couldn't manage to get an alert system to notify users when a new email has arrived. Additionally, emails sent and received can be linked to a deal, but it is not possible -or at least is not user friendly- to filter out all other emails sent by the deal contact realted to other deals. The pricing structure was complicated. All the teams used the task manager module, but only the sales team used the CRM module. In order to enable communication between modules, we had to subscribe to both modules for all teams I'm sure that these needs are not relevant for other businesses, but in our case they were a decisive argument to look for other solution.
  • CHIEF DATA OFFICER
    <50M USD
    IT Services
    Review Source

    Customizable CRM Features Stand Out While Email Integration Remains Problematic

    4.0
    Feb 20, 2026
    Monday is one of my favorite tools, so the idea of having a task manager and a CRM in the same environment was very attractive. The CRM has all the features one can expect, the room for customization and its powerful API are some of the features that made me decide on Monday. The downside is that we couldn't manage to get an alert system to notify users when a new email has arrived. Additionally, emails sent and received can be linked to a deal, but it is not possible -or at least is not user friendly- to filter out all other emails sent by the deal contact realted to other deals. The pricing structure was complicated. All the teams used the task manager module, but only the sales team used the CRM module. In order to enable communication between modules, we had to subscribe to both modules for all teams I'm sure that these needs are not relevant for other businesses, but in our case they were a decisive argument to look for other solution.
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User Sentiment About monday sales CRM
Reviewer Insights for: monday sales CRM
Deciding Factors: monday sales CRM Vs. Market Average
Performance of monday sales CRM Across Market Features

monday sales CRM Likes & Dislikes

Like

API, and customize your data model.

Like

API, and customize your data model.

Like

API, and customize your data model.

Dislike

1. Poor integration quality-fields do not map to email marketing services like Mailchimp which should be a given for a CRM. 2. The setup is not intuitive-there is no standard setup for the boards, so each one looks different and you have to reorient each time. 3. The work management setup just doesn't hold well for a CRM.

Dislike

1. Poor integration quality-fields do not map to email marketing services like Mailchimp which should be a given for a CRM. 2. The setup is not intuitive-there is no standard setup for the boards, so each one looks different and you have to reorient each time. 3. The work management setup just doesn't hold well for a CRM.

Dislike

1. Poor integration quality-fields do not map to email marketing services like Mailchimp which should be a given for a CRM. 2. The setup is not intuitive-there is no standard setup for the boards, so each one looks different and you have to reorient each time. 3. The work management setup just doesn't hold well for a CRM.