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  1. Home
  2. /
  3. monday sales CRM
Logo of monday sales CRM

monday sales CRM

bymonday.com
in Sales Force Automation Platforms (Transitioning to CRM Sales Platforms)
4.1

Overview

Product Information on monday sales CRM

Updated 13th October 2025

What is monday sales CRM?

monday sales CRM is a software designed to help businesses manage their sales processes, track leads, and oversee customer relationships. The software offers features such as customizable pipelines, automated workflows, email integration, and real-time activity tracking. It enables teams to organize contacts, monitor deal progress, and collaborate on sales opportunities within a centralized platform. By streamlining sales tasks and providing detailed reporting tools, the software addresses the business problem of scattered customer data and inefficient communication. monday sales CRM facilitates efficient sales management, allowing users to improve visibility into deals and enhance team productivity through structured information management and process automation.

monday sales CRM Pricing

monday sales CRM software uses a subscription-based pricing model with multiple tiers based on features and user count Each tier provides different levels of access to tools and functionalities for sales management Pricing is charged per user on a monthly or annual basis with higher tiers offering more advanced features and automation capabilities

Overall experience with monday sales CRM

BUSINESS DEVELOPMENT ASSOCIATE
250M - 500M USD, Software
FAVORABLE

“Easy-to-use and Highly Customizable CRM that Streamline Sales Workflows”

5.0
Jan 27, 2026
My experience with this CRM has been truly exceptional. It has made managing my sales pipeline much more organized. I like how everything is laid out visually and that it makes it easy to track my leads, my follow ups and my opportunities in one place. It’s also user-friendly and flexible so I can set it up the way that works for me.
Director of Marketing
<50M USD, Services (non-Government)
CRITICAL

“Modern Interface but Lacks Essential CRM Features and Intuitive Integration”

2.0
Jul 24, 2025
I love the monday.com work management platform, but the design just doesn't translate well as a CRM. Despite watching tutorials, I can not make it work for marketing. It seems to work fine for our small-scale sales team, but they use it mostly for notes.

About Company

Company Description

Updated 15th May 2025

Monday.com, operating from several global locations, focuses on empowering organizations with its Work Operating System, a platform that enables the design of customized work management tools and software applications. Based on a low code-no code framework, the system aids businesses in creating an efficient and transparent working environment by seamlessly connecting individuals with processes and systems. It fosters team performance across various functions. The platform, flexible to fit any business model, is deployed across diverse sectors and geographies.

Company Details

Updated 15th May 2025
Company type
Public
Year Founded
2012
Head office location
Tel Aviv, Israel
Number of employees
1001 - 5000
Website
https://www.monday.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About monday sales CRM
Reviewer Insights for: monday sales CRM
Deciding Factors: monday sales CRM Vs. Market Average
Performance of monday sales CRM Across Market Features

monday sales CRM Likes & Dislikes

Like

What I like most is that it is so simple but at the same time powerful. The automations in this CRM have helped me save a lot of time. I don't have to manually update the stages and send some reminders because it's automatic.

Like

1. Modern user interface. 2. If you use monday.com work management, you can probably figure out the CRM tool. 3. The tutorial space is well designed-there is a board at setup that has to-dos to help you get started.

Like

API, and customize your data model.

Dislike

I think the thing that needs improvement is the reporting features. While the dashboards are helpful, I sometimes wish that there were more advanced options for analytics or that I could customize reports.

Dislike

1. Poor integration quality-fields do not map to email marketing services like Mailchimp which should be a given for a CRM. 2. The setup is not intuitive-there is no standard setup for the boards, so each one looks different and you have to reorient each time. 3. The work management setup just doesn't hold well for a CRM.

Dislike

Monday is a great task manager with CRM features, we lack some features as: central inbox for emails, linking emails to deals (only relevant emails not all emails from the contact or the company) and finally the chrome extension was subpar, sometimes it didn't work as expected.

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Peer Discussions

monday sales CRM Reviews and Ratings

4.1

(44 Ratings)

Rating Distribution

5 Star
32%
4 Star
50%
3 Star
11%
2 Star
7%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Integration & Deployment

4.1

Service & Support

4.2

Product Capabilities

4.2

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • BUSINESS DEVELOPMENT ASSOCIATE
    50M-1B USD
    Software
    Review Source

    Easy-to-use and Highly Customizable CRM that Streamline Sales Workflows

    5.0
    Jan 27, 2026
    My experience with this CRM has been truly exceptional. It has made managing my sales pipeline much more organized. I like how everything is laid out visually and that it makes it easy to track my leads, my follow ups and my opportunities in one place. It’s also user-friendly and flexible so I can set it up the way that works for me.
  • CHIEF DATA OFFICER
    <50M USD
    IT Services
    Review Source

    Customizable CRM Features Stand Out While Email Integration Remains Problematic

    4.0
    Feb 20, 2026
    Monday is one of my favorite tools, so the idea of having a task manager and a CRM in the same environment was very attractive. The CRM has all the features one can expect, the room for customization and its powerful API are some of the features that made me decide on Monday. The downside is that we couldn't manage to get an alert system to notify users when a new email has arrived. Additionally, emails sent and received can be linked to a deal, but it is not possible -or at least is not user friendly- to filter out all other emails sent by the deal contact realted to other deals. The pricing structure was complicated. All the teams used the task manager module, but only the sales team used the CRM module. In order to enable communication between modules, we had to subscribe to both modules for all teams I'm sure that these needs are not relevant for other businesses, but in our case they were a decisive argument to look for other solution.
  • Business Development Associate
    <50M USD
    Software
    Review Source

    A highly flexible and intuitive CRM that empowers sales teams through automation

    4.0
    Jan 28, 2026
    Monday sales crm, has significantly transformed our sales workflow. The platform ability to centralize lead management and provide real time visibility into our pipeline has improved our team's productivity and decision making speed-.
  • BUSINESS DEVELOPMENT ASSOCIATE
    50M-1B USD
    Miscellaneous
    Review Source

    Partner Teams Find Monday.com Easy to use and customizable

    4.0
    Nov 5, 2025
    Our Sales uses Monday.com to track all partner deals. They track important dates, when are meetings and calls scheduled as well as who is working on which deal.
  • SYSTEMS ADMIN
    50M-1B USD
    Software
    Review Source

    Simple Lead Tracking with Organizational Features

    5.0
    Jan 29, 2026
    Monday Sales CRM is easy to use and helps keep opportunities and sales tasks organized.
...
Showing Result 1-5 of 45

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